Home Care in Eastern Monroe County Service Area

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Personalized in-home senior care services

What is Home Care?

Senior care services from Home Instead® help to enhance the aging experience by providing practical support at home with a human touch. Our professional CAREGiversSM immerse themselves into wherever home is to assist with common activities of daily living and build a lasting relationship with you and your family.

Home care made just for you

Home Care Services

Our senior care services help aging adults stay engaged in everyday life with tailor-made support to stay safe and well at home. It’s our mission to provide a care plan personalized to your family’s needs to bring you comfort, companionship and peace of mind.

Alzheimer’s Care

Hospice Care

Meal Prep



We’re Hiring! Discover Fulfilling Opportunities Today 

✓ Help seniors age with dignity and respect

✓ Receive ongoing training and competitive benefits

✓ Customize your work schedule to meet your needs

To get started, click Apply on a job below.
Home Instead CAREGiver and senior smiling looking at photo album

Caregiver Careers

Featured Care Jobs

Weekend On-Call Coordinator (work from home)

Home Instead, the nation's most trusted source of non-medical home care for seniors, is hiring for the position of On-Call Weekday/Weekend Coordinator. The ideal candidate should have excellent communication skills, detail oriented, a positive attitude, able to think clearly in a high pressure situation and be self motivated. Outstanding work history with a minimum two years experience working in an office/high volume setting is preferred. Duties include/ but not limited to: Answering incoming calls in a prompt, friendly, professional manner. Follow up with and/or respond to any situation that occurs over the weekend. Coordinate schedules and fill last minute shifts and call-offs quickly and efficiently. Monitor, mediate, and log conversations and activities. Resolve issues in a timely and fair manner. This is a fast paced, multi-task position! Professionalism is a must. This is a part-time position with hours as follows: On- Call (this is a work from home mainly) two weekends a month and/or as needed: Starts on Friday night at 4:30 pm and ends Monday morning at 8:30 am. Shared responsibility for Holiday coverage. May develop into more hours as needed during weekdays if interested/and qualifies. Training is required in the office. Responsibilities Prior to start of on call shift, review schedule with designated Service Coordinator and become aware of any potential trouble spots that might arise. Obtain resources needed for on call responsibilities such as laptop, tablet and/or phone along with any paper resources deemed necessary. Answering each incoming call in a friendly, professional, and knowledgeable manner and respond quickly to their needs. Fill all Client shifts following designated office scheduling processes. • Communicate changes in Client Shifts to the Client(s) and CAREGiver(s). • Contact backup person when questions arise about clients or CAREGivers that require input Fill in on assignments that come open until a replacement CAREGiver is found Communicate client and CAREGiver concerns or problems with owner or designated key player. Monitor and log both client and CAREGiver activity and follow up on CAREGiver assignments and client service in the operating system. Field new client & CAREGiver inquiries over the phone in a knowledgeable manner and schedule care consultations Create a log of the activities of your shift and communicate that to the designate key player(s). Demonstrate open and effective communication with owner, colleagues and CAREGivers Ensure Home Instead standards are met and upheld Qualifications High School Diploma 1-3 years on call or scheduling experience. Experience with scheduling software and customer service Effective written and verbal communication Ability to multi-task by filling multiple client shifts while maintaining quality service To Apply: Please submit cover letter and resume. Each Home Instead franchise is independently owned and operated.

Home Health Aide (HHA) / Personal Care Aide (PCA)

Do you desire to work for an organization that makes a difference and offers meaningful work? Or perhaps have a desire to support the vulnerable and isolated population in your community? If you answered yes to any of these, then Home Instead has an opportunity for you! Job Description: A PCA / HHA provides personal care, home management and other related home health supportive services. Our goal is to assist seniors and allow them to continue living in their home environment. The Home Health Aide/ Personal Care Aide works under the direct supervision of a licensed nurse and provides care in accordance with the DOH Matrix of permissible and non-permissible activities. Part time positions are available with benefits. Qualifications: • Successful completion of a NYS DOH approved Personal Care Aide or Home Health Aide training program as demonstrated by a valid Certificate • Ability to speak, read and write in English sufficiently to understand and interpret the HHA Plan of Care, document care provided, and able to call the office staff to report any change and/or issues. • Must be reliable and compassionate • Must have current driver's license, reliable vehicle and proof of auto insurance • Experience preferred • Successfully complete a criminal background check, DMV check, fingerprinting and pre-employment physical and drug screen • Must be able to travel throughout Eastern Monroe County(Pittsford, Brighton, Fairport, Webster, East Rochester, Penfield) • Ability to bend, twist, stoop, kneel and reach Primary Responsibilities: • Preparing and serving normal/therapeutic diets • Assisting with bathing, personal care, and dressing • Monitoring changes in client's mental and physical conditions • Light housekeeping • Assist clients with self-administered medications • Take, record and monitor temperature, pulse, respiration, intake/output • Additional functions permissible under special circumstances • Maintain and protect client confidentiality We Offer: • $16-$18.50/ hour depending on the type of shift, • Competitive Pay • Flexible Scheduling - Part Time Available • Immediate Openings with flexible start dates • Supportive Team and Office Staff • Referral Bonuses • Simple IRA • Mileage Reimbursement Each Home Instead franchise is independently owned and operated Each Home Instead franchise is independently owned and operated.


Home Instead is looking for caring and compassionate CAREGivers to become a part of our team and join our mission of enhancing the lives of aging adults throughout our community. Home Instead provides a variety of non-medical services that allow seniors to remain in their home and meet the challenges of aging with dignity, care and compassion. Duties include, but are not limited to: Companionship and conversation Light housekeeping tasks and meal preparation Medication and appointment reminders Alzheimer’s Care *No previous experience necessary - skills training provided by Home Instead* Requirements to be a CAREGiver: Ability to treat and care for seniors and their property with dignity and respect Ability to communicate with clients in a friendly and congenial manner Complete a criminal background check, DMV check and drug screen Possess a valid driver’s license and valid auto insurance We have a variety of shifts available with competitive pay and benefits. Find out more about this fulfilling career opportunity at homeinstead.com.Each Home Instead franchise is independently owned and operated.