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Meet Our Team

We believe every family in the area deserves tailor made in-home senior care with a compassionate touch. That's why we established Home Instead® of Charlottesville, VA.

Home Instead Caregiver helps senior woman unload groceries from vehicle

Proudly Serving Aging Adults & Their Families

Our Promise

As a locally owned business, our team offers friendly, responsive service right in your neighborhood. Families love our team because we:
  • Do what we say we’re going to do – each and every time
  • Solve care problems using compassionate, person-centered solutions
  • Engage in thoughtful relationships with the families we serve
  • Give back to our community

About Us

Meet Our Home Care Team

Jeanne McCusker, Owner

Jeanne McCusker, Owner

In 1996, Jeanne McCusker and her family had a life-altering experience. Six months after moving to the Charlottesville area, Jeanne’s Mom was diagnosed with Lou Gehrig’s Disease at the age of 51.

The next four years the family rallied around caring for her Mom at home and making sure she had the quality of life that we all would want for our loved ones. Initially the process started with being support for her Mom as her physical capabilities started to change.

First, her Mom lost her ability to speak which was ironic since her Mom was a speech pathologist and audiologist. The challenge of the disease continued and slowly she started losing other abilities; typing on her communication device, feeding herself through her feeding tube and eventually she started falling.

“After a few scary trips to the hospital we knew things had to change. The worst was when we found my mom laying on the driveway with her head split open-- it was dark, 40 degrees and my Mom couldn’t get up. She had to get staples in the cut on her head. The next day we made a change.”

As Jeanne often tells the families she works with, it is best to try to avoid crisis whenever possible, but if it does happen it is time to swiftly make a change. She hired a caregiver immediately to help with her Mom.

The next year or so her family had this wonderful person in the house during the day helping the family and making sure her Mom was safe. As the disease came to the end stages they had to split the shifts: her Dad took the overnight shift, the private caregiver helped during the day, her sister in the evenings, and Jeanne did the weekends since she traveled for work all week. But without their steady and competent caregiver, the family alone would be overwhelmed to provide the excellent care that her mother needed and deserved.

This whole life-changing journey inspired Jeanne as she considered the invaluable service that caregivers contribute to our society. It became her personal mission to provide our community with the most qualified and reliable caregivers available. In 2003, Jeanne opened the doors of Home Instead Senior Care of Charlottesville which has served individuals and families for over 15 years.

Carolyn Richardson, MBA, Operations Manager

Carolyn Richardson, MBA, Operations Manager

Carolyn joined Home Instead Senior Care as a Staff Coordinator in, 2010. In 2013 she was promoted to Operations Manager. As Operations Manager she is responsible for client billing and CAREGiver payroll. Carolyn is a lifelong resident of Central Virginia, and enjoys landscape painting, classic movies, reading, science, and learning new things. A self-proclaimed “education junkie” and nontraditional college student, Carolyn received a Master of Business Administration in May 2010.

Demetrice Wynn, Staffing Manager

Demetrice Wynn, Staffing Manager

After over 10 years of experience in healthcare, Demetrice "Dee" joined Home Instead Senior Care in November of 2017. Before becoming Staffing Manager, Dee worked as a Staffing Coordinator -- matching qualified CAREGivers with Clients and scheduling shift assignments. Her winning personality, tremendous work ethic and unquestionable integrity afforded her the opportunity to move into her new role. Now as Staffing Manager, There she is able to express her passion for promoting the highest quality of service to those under our care. In her free time she creates amazing wedding cakes and acts as a special events coordinator. She also enjoys spending time with her family.


Inga Robinson, BSN, Nurse Manager

Inga joined Home Instead as the Nurse Manager in August of 2022, after relocating from the Richmond, VA area. She became a Registered Nurse in 2011 and completed her BSN in 2015. Her background is in Community Health, Behavioral Health and Senior Care. Inga has spent the majority of her career serving under-served and vulnerable populations, and she is passionate about educating and empowering her clients. She currently lives in Orange County with her husband, son and their family pets. In her spare time Inga enjoys reading, writing, cooking and spending time in nature with her family.


Sherrica Brooks, Client Care Coordinator

Sherrica joined Home Instead in October of 2005 as a CAREGiver for the elderly. In 2009 she was promoted to our Recruiting and Retention Team. Sherrica left in 2019 to help her husband with his own business and has since returned in 2021. Now, as Client Care Coordinator, Sherrica’s upbeat personality and beautiful smile make her the perfect person to greet all our companion clients and their families. With over 15 years experience with Home Instead, she ensures that our companion clients are receiving the best care possible.  Sherrica enjoys spending time with her family and friends, being outdoors, cooking and watching the Discovery Channel.

Paul Mitchell, CAREGiver Ambassador

Paul Mitchell, CAREGiver Ambassador

Paul started with the Home Instead in February of 2016 as a CAREGiver. He finds that working with people with special needs is so rewarding and such a joy. Now, as the CAREGiver Ambassador, he gets the best of both worlds. He gets to see all of the wonderful clients, meet, and get to know the CAREGivers, who are the back bone of the company. In Paul's spare time, he likes to listen to classical music, sit in front of a roaring fire surrounded by lots of dogs, and garden.

Dorothy Slingluff, Trainer

Dorothy Slingluff, Trainer

Dorothy became a member of our training team in July, 2014. She previously worked as a part time CAREgiver for several years while also teaching young children with special needs in Louisa County. After retiring from her first career, she was excited to use her teaching skills to help train CAREgivers with Home Instead Senior Care. Dorothy was the primary caregiver for her brother who has early on-set Alzheimer's and feels very passionately about helping to maintain a high quality of service to those under our care. She lives in Fluvanna County with her partner and a number of very loving cats.

Tweed, Office Dog

Tweed, Office Dog

Cowboy, Office Dog

Cowboy, Office Dog

Fortune Alease 1

Alease Fortune, CAREGiver of the Month for December 2021

Alease has been with us since 2010! And she grew up in Charlottesville. She has also lived in Oklahoma, Colorado, Kansas and Pennsylvania. So, in 2010, Alease came to be a CAREGiver. after she was referred by a friend. As a CAREGiver, Alease and has proven to be a very gentle soul and companion. She has been an excellent caregiver to her clients and they really appreciate her. Alease’s son lives close by and she gets to see him occasionally, as well as her three grandchildren (2 boys and 1 girl). Home Instead has been a blessing to Alease because she loves helping people. Some of her hobbies are: watching the news on television, listening to different kinds of music, and reading.

Our Team

Your Home Instead team in Charlottesville, VA possesses a heartfelt desire to work with seniors in the community. It is our ultimate goal to forge extraordinary relationships between our clients and their Care Professionals.

When you are ready for help, our caring staff is on call to quickly answer your questions and accommodate your senior services needs.

Apply for Senior Home Care Jobs in Charlottesville, VA. Click the button below.

Home Care Jobs


Latest review from our community

Charlotte Smith, CAREGiver of the Month for February 2022

Charlotte grew up in Crozet. She worked in production making telephones for 18 years, and then assembled circuit boards for the dashboards of airplanes for a few years. Then when Charlotte’s mother became seriously ill, she was inspired get her CNA license. She spent some time working at the Cedars, Colonnades, and Martha Jefferson Infirmary. After this, Charlotte worked at UVA on the cancer floor for 19 years. Following this experience, she came to Home Instead, where she has been working for 7 ½ years. When she’s not working, she could be crocheting or knitting, playing games on her iPad, planting flowers in the spring, or spending time with her three grown children (1 daughter, 2 sons) and 7 grandchildren.