Downey, Bellflower, Montebello (Change Location)

Meet Our Team

We believe every family in the area deserves tailor made in-home senior care with a compassionate touch. That's why we established Home Instead® of Downey, CA.

Home Instead Caregiver helps senior woman unload groceries from vehicle

Proudly Serving Aging Adults & Their Families

Our Promise

As a locally owned business, our team offers friendly, responsive service right in your neighborhood. Families love our team because we:
  • Do what we say we’re going to do – each and every time
  • Solve care problems using compassionate, person-centered solutions
  • Engage in thoughtful relationships with the families we serve
  • Give back to our community
About Us
Meet Our Team
Melissa Gomez 2024

Melissa, Client Care Coordinator

Melissa joined the Home Instead team in August of 2023 with a background in outreach and dementia care. Passionate about fostering positive aging experiences and advocating for the unique needs of older adults, Melissa earned her Master’s Degree in Gerontology, building upon her bachelor’s degree in Sociology. With a dedication to creating inclusive and empowering environments, Melissa is committed to promoting health aging strategies that enable older individuals to thrive and maintain independence. Melissa enjoys traveling, dancing salsa and trying new foods and wines!

Sybrena Callier 2024

Sybrena, Client Care Coordinator

Sybrena joined Home Instead after 18 years of providing direct patient care in a healthcare related setting. As a proponent of service and operational excellence, she brings a strong knowledge of solution-oriented care to Home Instead. Sybrena also brings hands-on care experience, having cared for aging family members.

In her spare time, Sybrena enjoys listening to live music in new and different venues, taking walks and being at the beach.

Beth, Home Care Consultant

Beth came to Home Instead with 22 years of sales and customer service experience, where she developed relationships with a focus of providing meaningful solutions. Beth is passionate about in-home care, having experienced navigating and providing care to her father and mother-in-law who both lived with Alzheimer’s. In her spare time, Beth enjoys being with her husband Bill, children and grandchildren, as well as spending time in her garden, bike riding to the beach and traveling with Bill and friends.

Genevieve Poblete, Staff Coordinator

Genevieve, Lead Service Coordinator

​Gen is our Staff Coordinator and came on board in January 2011. She graduated from Adamson University in Manila, Philippines with a Bachelor of Science in Computer Engineering. Gen has worked as a Senior Product Specialist for Toshiba Notebook PC handling corporate accounts such as Microsoft, Intel Corp., Oracle, Bank of America among others. She is a people-person and is a born CAREGiver. Growing up she took care of her grandparents and helped her parents raise her siblings. She worked as a Caregiver herself before coming to Home Instead Senior Care. Her experience will be a big plus selecting only the best Caregivers for our clients and in matching the Caregiver's chosen with our clients. She is a pleasant addition to our team.

Cindy St Cyr 2024

Cindy, Administrative Assistant

Cindy started with Home Instead in March 2019 as a Care Professional. Growing up she cared for her Grandparents and then later for her father. After 4 ½ years of caring for seniors, she switched gears and come to work in the office as an Administrative Assistant to support all departments and help keep the office flowing. When she’s not working, she enjoys talking long walks, working on DIY projects and doing puzzles.

nicole 2021 final

Nicole, General Manager

Nicole began working at Home Instead in April 2018. She has an extensive background in business accounting and uses those skills as our bookkeeper. Having had a father who struggled with Alzheimer’s, Nicole understands the value a caregiver can bring to a family. She has a bachelor’s degree in psychology and enjoys working with people as well as numbers. Nicole takes pleasure in getting out and experiencing Long Beach with her husband and three kids.

shavon 2021 final

Shavon Pierce, Chief People Officer

Shavon joined Home Instead Long Beach in January 2016 when she and her husband purchased the franchise. Shavon’s role in the company is to provide support and assistance with anything related to our employees, our clients and our community partners.

Shavon grew up in San Pedro, attended Cal State Long Beach before transferring to Cal State Fullerton where she earned her BS Degree in Psychology. She spent the first 15 years of her career working in Human Resources for a variety of companies in Los Angeles and Orange County. After her three sons were born, she spent time working as an HR consultant as well as volunteering her time with local non-profit organizations.

Shavon is very passionate about making a difference in the lives of seniors. As the daughter of parents who have been clients of Home Instead, she understands what a huge impact our Caregivers make in the lives of seniors and their families.

don 2021 final

Don Pierce, President

Don joined the Home Instead Long Beach team in January 2016 when he and Shavon purchased the franchise. Don’s role is to support all team members in their delivery of high-touch customer service to our employees, clients and community partners and to oversee all aspects of the company’s operations and performance.

Don grew up in Huntington Beach, earned his BS Degree in Business from California State University, Long Beach and his Masters Degree in Business Administration from University of California, Irvine. During his career, he has run several businesses and has always focused on delivering excellent service to the customer. Over the years, he has served on non-profit boards, committed significant time to volunteering for local non-profits, community based organizations and giving back to the community.

Don is very passionate about enhancing the lives of seniors. Seeing firsthand the impact caregivers can have on enhancing the lives of seniors and the poor performance of several companies who had been used to provide caregivers for family members, he decided to buy, own and operate this company. By owning and operating Home Instead Long Beach, he leads the charge to ensure that services provided to seniors and their families by Home Instead Long Beach meet or exceed his high expectations.

Our Team

Your Home Instead team in Downey, CA possesses a heartfelt desire to work with older adults in the community. It is our ultimate goal to forge extraordinary relationships between our clients and their Care Professionals.

When you're ready for help, our caring staff is on call to quickly answer your questions and accommodate your home care services needs.

Home Instead Caregiver wearing mask reading newspaper with senior man at home


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