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Meet Our Team

We believe every family in the area deserves tailor made in-home senior care with a compassionate touch. That's why we established Home Instead® of Norwell, MA.

Proudly Serving Aging Adults & Their Families

Our Promise

As a locally owned business, our team offers friendly, responsive service right in your neighborhood. Families love our team because we:
  • Do what we say we’re going to do – each and every time
  • Solve care problems using compassionate, person-centered solutions
  • Engage in thoughtful relationships with the families we serve
  • Give back to our community
About Us
Meet Our Team
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Todd Anderson, Owner & Managing Director

Todd Anderson is no stranger to business, accumulating a variety of rich experiences in financial services over thirty-five years, but he wanted something more. He decided that a mission helping seniors stay in their homes as long as possible represented the perfect challenge. When Todd heard that a Home Instead franchise was available on the South Shore, where he's lived for thirty years, he jumped at the opportunity. Todd is excited to serve seniors and their families on the South Shore, able to enhance lives in his own back yard. Todd is married with two adult children, enjoys sailing, skiing, golf, running, volunteering for his church and alma mater, and actively supporting Our Minds Matter, a non-profit organization established in memory of his nephew.

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Mandy Adams, General Manager

Mandy is from the state of Missouri but has lived in Massachusetts for the last 10 years. Mandy has a bachelor's degree in Theology and has over 10 years' experience as a National Certified Pharmacist Technician, working in retail and long-term care facilities. Mandy has also worked as a Human Resource Manager for the last 5 years. Mandy is a passionate person who truly loves and cares for people and wants to see them grow. She loves to find people who are passionate about making a difference in someone's life. Mandy and her husband have a 17-year-old son that they adopted when he was 9. In her free time, Mandy loves to travel. She was able to spend a summer in Africa where she discovered her love of anthropology. Mandy is active in her church, enjoys yoga and loves to sing.

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Michaela Deeb, On-Call Coordinator

Michaela joined Home Instead Norwell in 2005 as a Care Professional and within 2 years transitioned to the Senior Staff Coordinator position. She is currently responsible for overseeing all Care Pro and client schedules overnight and on weekends, and works in the office to support scheduling as needed. Michaela has been a certified healthcare professional for over 25 years. When she is not juggling schedules, Michaela demonstrates her deep commitment to in-home senior care by continuing to serve clients in their homes. Michaela is married, has three adult children, and loves animals – with a full menagerie at home!

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Kevin Jones, Office Coordinator

​Kevin joined the Home Instead Norwell team in March of 2021. A desire to be a part of a team that makes a daily positive impact on the lives of seniors in the community is what drew Kevin to Home Instead. He is the Office Coordinator handling billing and payroll, among many other responsibilities, on hand to keep the office running smoothly! Kevin is married, has two dogs, one cat, and in his spare time he likes to watch sports, read, and spend time with family and friends.

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Nancy Reynolds, Service Coordinator

Nancy started with the Home Instead South Shore (Norwell) office in 2016, and has evolved into the role of Service Coordinator. Nancy’s passion for serving seniors springs from the years of devoted care that she has provided for her parents, which grew into serving for a number of years as a local hospice volunteer. In her current role, Nancy is the enchanted matchmaker, working her magic to line up the right Care Professional(s) to serve each client. She works tirelessly to keep both Care Pros and clients happy all the time. Nancy is married, has three adult children, and two cats. In her spare moments, she enjoys running, Pilates, spending time on her family’s boat, and is active in her church.

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Amanda Thompson, Client Care Coordinator/RN

​Amanda joined Home Instead in 2021 after being a stay-at-home mom for a few years and working per diem doing assessments for Long Term Care Insurance companies. Amanda started her work in the healthcare profession at the age of 16, knowing from a young age that she wanted to be able to help and take care of people. Amanda started as a CNA in a nursing home, then worked in Homecare as well as Hospice care while she went through nursing school. After becoming an RN she worked at Spaulding Rehabilitation Hospital on the General Rehab/Cardiac floor and then became an Admissions Nurse for the facility and was able to work on different specialty floors such as Stroke Unit, Traumatic Brain Injury Unit, Spinal Cord Injury Unit, and Orthopedic Unit. After Spaulding, Amanda went on to be the Nurse Supervisor for another home care agency and was there until she welcomed her daughter into the world and then a short 14 months after that welcomed her son. Amanda lives in Hanover with her husband and two children. She enjoys running road races, working out, spending time with her family and friends, and watching her kids at all their sports and extracurricular activities. Amanda is happiest on the beach soaking up the sun.

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Jay Tolman, Director of Community Outreach

Jay joined Home Instead Norwell with over 20 years' experience as a Regional Manager in the Home Care and Hospice Electronic Medical Records software industry. Jay's ability to build relationships and trust with health care providers, as well as his desire to help find solutions for families, and caregivers, is why Jay was drawn to join the Home Instead team. Jay is married, has three children, and Ernie the dog. He loves spending time with his family and friends, sailing, and skiing. Jay and his family also organize and host an annual Labor Day fundraiser for the Muscular Dystrophy Association in Hingham, MA.

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Tess Reggio, Client Care Coordinator

Growing up in the military showed Tess how difficult it can be to find your place in an ever-changing environment. Witnessing how the pandemic changed her own environment, Tess recognized how much harder this was for her family’s older members and she found she had a knack for assisting those who struggled with change. Using her many years in customer service, Tess brings patience, compassion, and trust to her work with seniors in the community who are dealing with physical and mental changes. Tess lives in Braintree where she is married with three children, a puppy, and a turtle.

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Ceili Wallace, Human Resources Assistance & Training Coordinator

Ceili joined Home Instead with 5+ years of CNA experience and close to two years of Human Resources experience. She obtained her CNA while in high school and went straight into the field working in different assisted livings primarily in their dementia care units. After obtaining her bachelor's in business administration, decided to make a career change to Human Resources. While starting off in the hospitality industry, Ceili knew that she belonged in the healthcare field and wanted to combine the two which she found at Home Instead. This also gave her the ability to be closer to her grandparents. She enjoys reading and going on new adventures. Ceili is working on her master's in healthcare administration and is from Plymouth. 

Our Team

Your Home Instead team in Norwell, MA possesses a heartfelt desire to work with seniors in the community. It is our ultimate goal to forge extraordinary relationships between our clients and their Care Professionals.

When you are ready for help, our caring staff is on call to quickly answer your questions and accommodate your senior services needs.

award winning home instead of norwell wa team


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