Linn and Benton County (Change Location)

Meet Our Team

We believe every family in the area deserves tailor made in-home senior care with a compassionate touch. That's why we established Home Instead® of Cedar Rapids, IA.

Home Instead Caregiver helps senior woman unload groceries from vehicle

Proudly Serving Aging Adults & Their Families

Our Promise

As a locally owned business, our team offers friendly, responsive service right in your neighborhood. Families love our team because we:
  • Do what we say we’re going to do – each and every time
  • Solve care problems using compassionate, person-centered solutions
  • Engage in thoughtful relationships with the families we serve
  • Give back to our community
About Us
Meet Our Team
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Karen & Dave Huber, Franchise Owners

Karen & David Huber became franchise owners in October 2007. Karen's previous career was in banking as the Senior Group Director of a locally owned bank in town. Karen helped the senior customers with their banking needs in addition to holding monthly meetings and special events. She also arranged and escorted the monthly bus trips; some just a day or two, others were week long trips throughout the United States, including cruises and international tours.

Karen enjoys the day to day duties of running a busy office, yet her greatest enjoyment is being out meeting with new families and prospective clients to share with them the services that are offered here at Home Instead.

Having been born and raised in Cedar Rapids has been helpful because she knows what is going on within the community. Karen's own grandmother utilized the services of Home Instead. As Karen witnessed her grandmother's decline in health, she realized the impact that was  made in her life by having assistance from a CAREGiver a few times a week. Karen encourages her CAREGivers and office staff to provide that same quality of care and attention that her grandmother received.

David retired from Ingredon in Cedar Rapids in 2022.  During his 'retirement' the office staff calls upon him for help setting up special events for the caregivers.

"To Us, It's Personal" is not only part of the Home Instead logo, it is what Karen & David believe in, which is why they made the decision to become franchise owners and why they truly enjoy what they do each day.

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Sherry Peterson, Office Manager

Sherry Peterson started with Home Instead Senior Care in April of 2007 as a CAREGiver. In June of that same year, she was brought into the office as the Recruiting and Retention Coordinator. As business continued to grow she stepped into the General Manager position.  She strongly believes that older adults can remain in their homes longer with person-centered care.  Her responsibilities are to oversee the daily operations of the agency by supporting the clients, families, caregivers, and office staff.  Sherry also handles all the billing for the clients, insurance claims, Veterans benefits, and payroll for the caregivers.  

Sherry is proud to say that her husband and all of their children are Veterans. Outside of work hours, Sherry enjoys spending time with her grandchildren, serving at church, visiting with Veterans, particularly Veterans in our local care centers, and is the area coordinator/presenter for the Quilts of Valor Foundation.

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Liz Jenkins, Scheduler

Liz Jenkins started with Home Instead in August of 2014 as the Administrative Assistant. In March of 2015 she transitioned to the Staffing Coordinator position and worked diligently in that role until August of 2017 when she started as the Recruiting and Engagement Coordinator. Due to her high level of competency, in February of 2021 she moved back into the scheduler role.

Liz also enjoys getting to stay in touch with and building relationships with our current CAREGiver team. This allows her to become very familiar with the caregivers' skill sets and interests.  The strong relationships with our caregivers is a fabulous asset when finding the perfect caregiver for each client.

Outside of office hours, Liz enjoys spending time with her husband, as well as their sons. 

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Melissa Struck - Care Professional Mentor

Melissa started her career with Home Instead in 2014 as a Caregiver. She had the pleasure of serving many clients for 9 years. In 2023, she moved into her role as Care Professional Mentor/ Trainer.  

Melissa enjoys being able to connect with Caregivers as they first start with Home Instead and getting to watch them grow in their roles, as well as still getting to visit clients.  

Outside of work Melissa enjoys spending time with her husband and their 3 children. She also enjoys attending her children's many activities and sporting events. 

 

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Rachel Rouse - Admin/On-Call Supervisor

Rachel joined Home Instead in 2012 as the Administrative Assistant over the years she has worked as the Scheduler, Recruiting & Retention Coordinator, On Call Specialist while attending school and recently stepping back into the role of Admin/On Call Supervisor. Rachel enjoys talking with and building relationships with clients, Care Pros & family members, she also loves being able to lend a helping hand wherever is needed throughout the office. Chances are if you call during or after business hours, you’ll get to talk to her!!  

Outside of work, Rachel enjoys being a Momma to 3 wonderful kiddos, attending their sporting events and dance competitions, cooking for her family, getting a good workout for herself and spending time outdoors in the sun.  

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Satin Edmonds - Client Care Coordinator

Satin joined Home Instead in August 2023. Having a diverse background, she was initially hired to be a part time caregiver and part time office support. Her passion for customer satisfaction combined with her administrative skills and attention to detail brought her into the full-time role of Client Care Coordinator.   

Satin is the first advisor that a prospective family will meet with in person after inquiring about services. She is responsible for conducting Care Consultations where she meets clients in their home, listens to their story to understand and assess their needs and creates a care plan tailored specifically to them allowing them to remain in their home while simultaneously optimizing their quality of life. She then sets everyone up for success by doing client-caregiver introductions and discussing expectations. She is willing to take the extra steps needed to ensure caregivers have the knowledge and tools to provide the best care to each client.  

Satin is vital to the Quality Assurance program; She schedules regular visits with clients and their families to discuss any concerns, makes updates to care plans as needed, and acquires feedback that can be used for training opportunities. Her kind demeanor and ability to find solutions help her strengthen relationships and build trust with clients and caregivers alike. She understands the importance of providing exceptional care to each client and much needed reprieve to their family members. When she isn’t working, she enjoys spending time with her two daughters, bowling and going out to eat. 

Our Team

Your Home Instead team in Cedar Rapids, IA possesses a heartfelt desire to work with seniors in the community. It is our ultimate goal to forge extraordinary relationships between our clients and their Care Professionals.

When you are ready for help, our caring staff is on call to quickly answer your questions and accommodate your senior services needs.

Home Instead Caregiver wearing mask reading newspaper with senior man at home

Testimonial

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