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Home Care Benefit 

Personalized in-home care can help people age in place safely with dignity and independence. We provide our person-centered “home care” no matter where “home” is. From the family home to senior communities to rehab facilities and beyond, we are able to bring the care aging loved ones need to wherever they call home.
Home Instead Caregiver helps senior woman unload groceries from vehicle

Proudly Serving Aging Adults & Their Families

Our Promise

As a locally owned business, our team offers friendly, responsive service right in your neighborhood. Families love our team because we:
  • Do what we say we’re going to do – each and every time
  • Solve care problems using compassionate, person-centered solutions
  • Engage in thoughtful relationships with the families we serve
  • Give back to our community

About Us

Meet Our Team

Seth & Hannah Michael - Owners

Seth & Hannah Michael, Owners

Seth and Hannah Michael are the proud owners of this Livonia office which has been serving seniors and their families in the western Wayne county for almost 16 years. Seth and Hannah both attended college in Michigan before Seth joined The United States Airforce. They took over the Home Instead Senior Care in Livonia after personally experiencing the struggle of caring for Seth's grandparents who suffered with Parkinson's disease and pancreatic cancer.

The peace of mind that came from knowing their grandparents were well taken care of, while they could not be present, moved them to want to pass on the blessing to other families in their area. Seth and Hannah are passionate about spreading God's love to the seniors, their families and all who work for Home Instead Senior Care. They work hard daily in the office, with their outstanding team, to assure that each Senior is receiving the proper care needed. The vision for this company is to enhance the lives of everyone they encounter and they look forward to seeing the impact Home Instead is making and will continue to make in this community.

Jahda - Office Dog

Jahda, Office Dog

Jahda is his name, and loving is his game. Jahda is the office dog who accompanies Seth and Hannah to work every day. He is a seven-year-old Goldendoodle who has more than enough love and kisses to spread around the entire Wayne County. So stop on in and let him give you some love!

Rem - Certified Therapy Dog

Rem, Certified Therapy Dog

Rem, our therapy dog, has finally arrived! Rem is our 6-month-old Goldendoodle who will be out in the community visiting our local facilities and homes of our clients (upon approval) to bring a little love their way. More and more studies are showing how the love and affection of a therapy dog can reduce the effects of dementia and Alzheimer's in our aging loved ones. It is Rem's mission to remind these seniors how important and loved they are and she will continue to spread joy until every senior feels it. If you know of someone who could benefit from a little visit from Rem, please feel free to contact us and we would be glad to come out and visit.​​

Brad Wolfe - Director of Operations

Brad Wolfe, Director of Operations

Brad joined the Home Instead Senior Care in Livonia team in April of 2018, moving his wife and three kids from South Carolina up to Michigan to help have an impact in the Senior community in Western Wayne County. With a background in consulting and a passion for helping others, Brad leads our staff both in the office and in the field to enhance the lives of everyone we encounter.

He is in the office daily and loves connecting with families and CareGivers. So whether it is care for a loved one, an opportunity to work with Seniors, or Michigan football, please feel free to call and ask for Brad!

Cindy Grover - Health Care Advisor

Cindy Grover, Health Care Advisor

Cindy Grover is a health care advisor who has been working with seniors and their families for over 17 years. With a Bachelor of Science Degree in Health Care Administration and an Associate's Degree in Allied Health, Cindy has a strong geriatric background and insight into today's health care system and how to effectively and efficiently navigate through its care pathways. Home Instead Senior Care of Wayne County, with our mission to enhance the lives of aging adults, by making it personal, has been an amazing professional alignment.

Cindy's passion and dedication to geriatric care is to assist her clients and their families in getting the highest of quality care and keeping them as independent as possible to age in place in their home. From working in skilled home care to hospice, Cindy has found that working at Home Instead Senior Care has been the perfect platform to educate our seniors and community on private duty care and the many resources to assist them. Equally important, Cindy enjoys spending quality time with her husband and daughter and loves to travel, cook, read and making memories with her family and friends.

We are very honored you are considering Home Instead Senior Care, please know that we are only a phone call away. Many Blessings to you ~

Brittany Leinart - Client Care Manager

Brittany Leinart, Client Care Manager

​Brittany started with Home Instead Senior Care in December of 2018. Having spent nearly fifteen years in Property Management and Real Estate, Brittany knew she wanted to do something that helped others. After taking some time off to stay home with her two boys, Benjamin and Joshua, she decided she was ready to take on helping others in a new capacity. Rather than matching a client to a home, Brittany will tell you it has been so rewarding making that perfect match between a Client and CAREGiver. She enjoys building relationships with families and their loved ones and ensuring we are providing elite customer service day in and day out. Having a work/life balance is incredibly important to her and so you'll most likely catch her with her boys, husband, friends and family in her free time, eating Taco Bell if the odds are in her favor.

Anna Fortuna - Biller

Anna Fortuna, Biller

Home Instead Senior Care is blessed with Anna Fortuna as our biller who has been working here since 2009. She has a Bachelor of Science Degree in Health Policy Studies and has always found the health industry interesting and fulfilling. Working for Home Instead has taught her so much about seniors and the challenges they face as they age. Though Anna does not work directly with our seniors in their home, she enjoys helping them with any challenges like billing or long- term health insurance policies. She loves that the Caregivers of Home Instead give seniors the ability to stay at home and assist them with every day needs. Just as important, is the peace it gives families caring for loved ones. Anna is married and has two sons. She enjoys reading, bowling, spending time with her family and an occasional Pitbull concert :)

Jennifer Wolfe - Human Resources Manager

Jennifer Wolfe, Human Resources Manager

​Jennifer has a health care background in an emergency room setting for 22 years. After she obtained a Bachelor's degree is Business and Health Care Administration. Jennifer possess a knowledge in direct patient care, as well as employee relations. Jennifer also has experience in Home Care and knows the importance of enhancing lives within the community. For the past 5 years, Jennifer has been working in Human Resources, and enjoys encouraging and supporting CAREGivers to have a successful, fulfilling career in patient care.

Christine Flacks - Director of Client Care

Christine Flacks, Director of Client Care

Christine has a Bachelor of Science Degree in Nursing from Mercy College of Detroit. She also holds a Bachelor of Science Degree in Occupational Therapy from Eastern Michigan University.

This combined knowledge in both nursing and therapy lends Christine great expertise in assessing the needs of our clients in the safety of their own home. Prior to working for Home Instead Senior Care Chris worked as a Public Health Nurse for 10 years, Head Injury Coordinator for 5 years, Hepatitis B Coordinator for the Michigan Department of Community Health for 7 years, and a pediatric and adult Vaccine Specialist for a leading pharmaceutical company for 11 years.

Christine's responsibilities at Home Instead Senior Care include assessments of all new clients and continuous supervision of their cases through our Quality Assurance Program at Home Instead. Christine combines her extensive medical experience with her passion for helping others to manage the needs of all the Home Instead Senior Care clients.​​

Annette Kubeshesky - Inquiry Specialist

Annette Kubeshesky, Inquiry Specialist

As the Inquiry Specialist, Annette is responsible for speaking to new clients and families who are interested in services through Home Instead Senior Care. With 10 years of experience at Home Instead, as well as many years of personal experience as a family caregiver for her grandmother, Annette is an excellent resource for our new families. She is able to answer the many questions families have when trying to arrange care for a loved one and truly understands the challenges families face.

The most rewarding part of her job is being able to guide our new families through the entire process and witness first hand how a Home Instead CAREGiver can make a difference in the life of a senior. Annette lives in Livonia with her husband and two children. She enjoys spending time with her family and friends, reading, watching sports and spending time with her new puppy.

Janessa Lafferty - Lead Scheduler

Janessa Lafferty, Lead Scheduler

Janessa joined the Home Instead team in December of 2018. She is passionate about learning the ins and outs of Senior Care. Her favorite part of working with seniors is connecting a caregiver to a senior for that perfect fit that enhances the lives of both. Janessa spends much of her day on the phone connecting with seniors, their families, and caregivers alike, so feel free to reach out and say hello!

She lives with her fiancé in Lincoln Park, along with their dog and parrot. She enjoys reading and anything Sci-Fi.

Brooke Kackmeister - Quality Assurance Coordinator

Brooke Kackmeister, Quality Assurance Coordinator

Brooke Kackmeister started at Home Instead in January 2020. She is a graduate from Madonna University and studied Gerontology. Brooke has always had a passion for caring for older adults, and this has been her focus since she was very young. With extensive study and practice of working with and helping those affected with Alzheimer's and dementia, Brooke is a tremendous asset to help our seniors and their families walk through those difficult diseases.

In her spare time, she enjoys knitting, painting, spending time with her pet rabbit, dog, and her family.

Bonnie Doone, Client Care Coordinator

Bonnie came to Home Instead Senior Care in November of 2016. She is a certified patient care technician with 8 years of home care experience. Bonnie started as a CAREgiver and joined the office staff in June 2017 as Client Care Coordinator. As Client Care Coordinator she is responsible for a variety of duties relating to our client's care, including care consultations with potential clients and family members, client/CAREgiver introductions and quality assurance visits with existing clients. Her experience in the field makes her a perfect fit for introducing new CAREGivers to families to assure our CAREGiver understand the plan of care and duties needed for proper care. Bonnie has a passion for serving people and our community and it shines bright when she visits with our clients.

Christina Grayum - Quality Assurance Coordinator

Christina Grayum, Quality Assurance Coordinator

Christina started in the medical field after graduating, working in Private Practice Physician's office specializing in Gastroenterology, Colon & Rectal Surgery, Chiropractic, And Critical Care unit in Hospital setting. She took a brief break for Cosmetology School, Graduating in 2014. Soon following she knew her passion was for the Senior Care Industry, working for 3 years as a Office Support, Assistant Director, Sales and Marketing Director in a Senior Community. Since then, Christina transitioned to Home Instead for Great Growth and Knowledge from a Client and CAREGiver's understanding. When not at work, she spends her time with her 3 daughters, step son, fiance and lastly her two adorable cats all while juggling the never ending life of competitive cheerleading for her daughters.

Tonee Garrett - Human Resources Coordinator

Tonee Garrett, Human Resources Coordinator

Tonee joined HISC team in August, 2019. Her professional journey in home care began in 2001 straight out of high school, from that time she has worked in various capacities within homecare. Working in this field was an easy decision for her due to watching her grandmother have homecare and at only 16 years old caring for her grandfather who had pancreatic cancer. Throughout her life she has taken on the role as caretaker for many of her loved ones, she attributes this dedication for her loved ones to values instilled in her from the women in her life. As a result of her empathic nature you will often find Tonee sharing her personal experiences to bring comfort to clients and caregivers, leaving them with her tag line "Don't worry, it will work out".

Emily Kruschlin - Service Coordinator

Emily Kruschlin, Service Coordinator

Emily is a recent graduate, who holds a Bachelor of Science Degree in Health Care Administration with a focus in Geriatrics from Eastern Michigan University. She came to HISC in September 2019, as a Service Coordinator. Emily's passion for seniors was inspire by her family who help serve the community every day, by making a difference in some else's life. Emily aspires to bring happiness and a smile to everyone she meets, and to help find a cure to solve world hunger. When Emily isn't in the office helping seniors, you can find her either down on the farm, hunting in the woods, or kayaking on the river. Don't let her sweet smile fool you, she loves her farm animals, some chicken pot pie, and good ol' country music. Emily's favorite quote is "You miss 100% of the shots you don't take. — Wayne Gretzky" — Michael Scott".

Kathy Turbin - HR Assistant

Kathy Turbin, HR Assistant

Kathy joined the Home Instead team in early 2018. She has quickly become a vital part of our HR department. Her role includes calling and interviewing potential CAREGivers, following up with hired CAREGivers and putting together orientation for the new onboarding CAREGIvers. Kathy's bright face and infectious personality will greet you when you walk into our office, so stop in and see her. In Kathy's spare time she loves spending time and playing euchre with her family and friends.

Our Team

Your Home Instead team in Livonia, MI possesses a heartfelt desire to work with seniors in the community. It is our ultimate goal to forge extraordinary relationships between our clients and their CAREGivers.

When you or an elderly loved one is ready for help, our caring staff is on call to quickly answer your questions and accommodate your senior services needs.

Home Instead Caregiver wearing mask reading newspaper with senior man at home

Testimonial

Latest review from our community