LaTonya Is a Cornerstone at an Award-Winning Franchise
Home Instead® of Waterford Township believes every family in North Oakland County deserves tailor-made, in-home senior care with a consistent, skillful and compassionate touch. Care Professional of the Month LaTonya is one of the cornerstones of quality care at the 21-year-old award-winning franchise that’s guided by Glenna Yaroch, the company’s original owner.
Unlike Southeast Michigan’s ever-changing autumn weather patterns that can put a frown on a senior’s face, LaTonya is a predictably pleasant constant in her clients’ lives. For LaTonya and her co-workers, touching their clients’ lives impacts their souls, whether they are providing physical help such as light housekeeping, meal preparation, medication reminders or personal care or if they are offering emotional support in a companionship role.
In addition to her other Care Pro skills, LaTonya offers safety assurance, transportation and errands. She stands ready to handle personal assistance that aids eating, grooming, dressing and bathing. LaTonya also expertly handles situations involving incontinence care, cognitive impairment, hospice support and mobility. By expertly doing so, LaTonya and her fellow Care Pros not only assist their clients, but help their families eliminate worry, reduce stress and re-establish personal freedom.
LaTonya is flexible with her shifts and locations of care that could include Clarkston, West Bloomfield and 15 other communities. The senior-care specialist loves being a part of the Care Pro team for her franchise, a member of a network comprised of Home Instead, Inc. and its parent company, Honor. With the world’s largest home-care network and the most advanced care platform, Honor and Home Instead are revolutionizing care for older adults, their families and Care Pros. Combined, the network has more than 100,000 Care Pros across 13 countries, meeting the growing needs of millions of older adults and their families worldwide.
The franchise’s general manager, Gail M. Wilk, announced LaTonya’s Care Pro of the Month honor. Among the considerations for achieving the coveted award, an employee has shown she has gone above and beyond the call of duty, Gail pointed out. Empathy and compassion are taken into account for the award, as well as skill and wisdom for dealing with challenging situations. LaTonya embodies Home Instead’s guiding principles of “Build Trust, Take the Lead and Share Your Heart.” She is someone who is exceptional at her work with any client.
Referring to LaTonya, Gail added: “My most highly valued principles are ‘go the extra mile ... it is never crowded’ and ‘the quieter you become, the more you can hear.’ You can see those qualities reflected in LaTonya’s character. LaTonya is a shining example of the fulfilled promises we make to each client: We always do what we say we’re going to do. We solve care problems using compassionate, person-centered solutions and we engage in thoughtful relationships with the families we serve.”
All Home Instead Care Professionals are screened, trained and insured. For inquiries about employment, please call (248) 886-7300 or apply online. For further information about Home Instead, visit our website.
