Meet Our Team

Chuck Hiers, a native of Charleston, SC, started his career in the banking industry. In 2010, his sister passed away, who was the family caregiver to their parents. At that time, Chuck stepped into the primary role of assisting his parents with making sure their daily needs are being met. During this process, he realized he wanted something more professionally and personally rewarding while making a difference in other people's lives. He learned about Home Instead while trying to help his parents. Chuck was so impressed by the company, its core values, and the enrichment it brought to senior's lives that he made the decision to purchase the franchise here in Clinton, MS. He is married to Jill Hiers and they have two beautiful children, Caroline and Garrett.

Frances joined Home Instead in June 2018 as our HR Coordinator and Office Manager. Her duties include recruiting efforts, interviewing candidates, checking background information and conducting new CAREGiver orientation class along with many other duties. Frances has 21 years of experience in health care and hiring the ideal CAREGiver for our seniors has become a strong passion for her. One of her favorite quotes is "To care for those who once cared for us is one of the highest honors."

Sonya Collins, RN brings 20 years of experience to Home Instead. She has a passion for seniors and their desire to remain at home. Her position entails bringing in new clients and assessing their needs to ensure they are matched with the CAREGiver that best fits their specific needs. Sonya makes quality assurance visits to certify our clients are receiving the best care possible. Sonya is also an essential part of our training process for new CAREGivers.

Sonya lives in Clinton, MS with her husband, Chris. They have 2 children, Kelsi and Jack.

Barbara Pickle has been with Home Instead since February 2010. She started out as the Recruitment Coordinator and was promoted to our Client Care Representative. After having my own business, 'Barbara's Pickles and Tickles; for 24 yrs., I felt I needed a change after the loss of my husband and parents. I wanted my life to have meaning, by coming to Home Instead I feel that I now have a very important purpose in life by going out into the community and educating families about our services that meet the needs of seniors in order for them to maintain as healthy and productive quality of life as possible. Barbara has two sons, James and Joseph, and enjoys spending time with family and friends.

Bridget joined Home Instead in July 2017 as our Home Care Consultant. Her responsibilities include going out into the community and educating local hospitals, doctor offices, rehab facilities, assisted living communities and churches in order to show how Home Instead can make a difference in the life of seniors in need of assistance. She has nearly 20 years of experience in sales and marketing and has a passion for serving senior adults. She lives in the Raymond area with her husband and their 2 children.

Tori joined Home Instead in January 2020 as our Recruitment & Retention Specialist. Her responsibilities include recruitment efforts, interviewing perspective new hires, processing background information, and orientation training.  After only being here a little over a year, she was promoted to Service Coordinator to oversee scheduling for our clients and CAREGivers.  Tori's Certified Nursing Assistant background ensures our office hires experienced and compassionate CAREGivers. She lives in Edwards, MS with her husband and two children.

Myia joined Home Instead in March 2019 as one of our CAREGivers.  Since that time, she has taken care of many clients and has demonstrated what it means to truly care for our seniors. Her exemplary dedication and work experience made her a natural choice for promotion into the Service Coordinator role.  She was a nurse's aide at UMMC for almost 7 years before joining Home Instead, she also was a supervisor at Marriott for 5 years and was a trainer for a local restaurant chain.  Myia is married with three children and originally from New Orleans, but has called Jackson home since 2005.

Kay has been with Home Instead since March 2014 and is our Recruitment & Retention Coordinator where she oversees the hiring of new applicants.  She first started out as our Staffing Coordinator where her responsibilities included scheduling appointments for our CAREGivers to provide services to our clients. She enjoys interacting not only with the CAREGivers, but also the clients in order to make sure we provide consistent care so our clients are well taken care of to maintain their quality of living. Kay has been married to Felton for over 25 years and they have a beautiful daughter, Leah. She enjoys spending time with family and friends, but especially loves her time shopping with Leah.​

Nonia joined Home Instead in 2018 as a CAREGiver.  While working as a CAREGiver, she truly dedicated herself to ensuring her clients were taken care of with dignity and respect and was a perfect example of a senior care professional.  When the Recruitment Coordinator position came available in the office, she was immediately considered for the promotion and hired March of 2020.