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Home Care Benefit 

Personalized in-home care can help people age in place safely with dignity and independence. We provide our person-centered “home care” no matter where “home” is. From the family home to senior communities to rehab facilities and beyond, we are able to bring the care aging loved ones need to wherever they call home.
Home Instead Caregiver helps senior woman unload groceries from vehicle

Proudly Serving Aging Adults & Their Families

Our Promise

As a locally owned business, our team offers friendly, responsive service right in your neighborhood. Families love our team because we:
  • Do what we say we’re going to do – each and every time
  • Solve care problems using compassionate, person-centered solutions
  • Engage in thoughtful relationships with the families we serve
  • Give back to our community

About Us

Meet Our Team

Maureen Hopkins,  General Manager and Owner

Maureen Hopkins, General Manager and Owner

Maureen is a 2002 graduate from the University of Maryland, College Park. Go Terps! In her past life, Maureen worked in Manhattan as an event planner, a public relations associate, and an elf in the Lord and Taylor window during the Holiday Season. She then lived in Maui for several years where she grew a passion for Scuba Diving and found the love of her life, her husband Chris, a fellow New Yorker. After living the good life in Maui she decided to move back closer to her family and is now living in Saratoga Springs.

Maureen has worked for Home Instead since 2000 in a variety of assignments and positions. She now serves as General Manager and has recently become a Minority Owner. Her favorite part about working with Seniors is hearing their tales and adventures and listening to their advice. She is amazed at the impact our CAREGiving team has on the lives of our clients.

Aside from handling the day-to-day operations at Home Instead, Maureen can also be found running after her son, Brendan. Brendan, in typical fashion, never sits still. When not at Home Instead or chasing her son, Maureen can be found in the classroom as she works to acquire her degree in Nursing. Amazingly, she is still able to find time to sleep.

Maria Spagnola,  Community Relations Director

Maria Spagnola, Community Relations Director

Maria does the marketing for our office throughout the tri-county area we serve. She networks with area hospitals, rehabilitation facilities and various senior organizations to ensure that the community knows who we are and how we can assist folks by providing quality in-home care. Maria also presents community programs and workshops on issues related to aging, such as Alzheimer's education for families, home safety, preventing hospitalizations and senior fraud protection.

Currently, Maria is an active volunteer for the Alzheimer's Association. She is one of their Caregiver Support Group Leaders and is also a member of their Adirondack Leadership Council. She is a member of the Warren, Hamilton and Washington County Long Term Care Council and the Saratoga County Aging and Disability Network. She is also an active member of the Saratoga Springs Lions Club, and has recently been elected Secretary of the New York Statewide Senior Action Council - Saratoga Chapter.

Laurie Glogowski,  Client Care Manager

Laurie Glogowski, Client Care Manager

Laurie received her Associates Degree in Accounting from Fulton Montgomery Community College. Upon graduation she went to work in the business office of a local nursing home. Her office happened to be situated on a patient wing. It was here that Laurie found her niche in life. Residents who lived at the nursing home would stop by and say hello and share their day. This was the best part of her day and she believes it brightened their day as well.

Laurie had a very special relationship with her grandmother Theresa who lived to the age of 96. They enjoyed spending time together, often sitting down for a great game of pinochle, and Laurie helping her Grandmother with daily tasks when assistance was needed.

After moving to the Saratoga Springs area Laurie worked in the adult day care field for many years. Laurie recently worked in our office as a Staff Coordinator. She is happy to be back under her new role that still allows her to work with our wonderful CAREGivers. She is "happy to be back in the office with a great group of co-workers." (Her quote, not ours, but we couldn't agree more!)

Laurie shares her life with her husband, four children and her dog Darby. She enjoys gardening, cooking, playing cards, scrapbooking and taking walks with Darby.

Marsha Scotti,  Client Care Manager

Marsha Scotti, Client Care Manager

Marsha has an Associate's Degree in Liberal Arts and Business from Cobleskill College. She also attended Russell Sage College and the University of Scranton. She started her working career at General Electric where she was a specialist, quality control for electric insulation for generators. She moved to Pennsylvania and owned a florist and greenhouse business, Beagle Florist, for 10 years. Subsequently, she worked as a treatment coordinator for an orthodontic practice. Coming out of retirement, she is now our Client Care Manager, having finally figured out what she wants to do when she grows up. She states this is her dream job and we couldn’t be happier. Marsha has three children scattered across the country in Los Angeles, Seattle and Scranton…all great places she really enjoys visiting!

Loriann Eldridge,  Staffing Coordinator

Loriann Eldridge, Staffing Coordinator

Lori grew up in Ballston Lake and graduated from the Burnt Hills-Ballston Lake High School in 1983.

"Through much of my adult life, I have taken care of people. It was my passion to do so. I cared for my parents & grandmothers until their passings. I also worked at a facility caring for Alzheimers patients for 10 years. I learned that making sure people in need received the best care possible what I was meant to do.

Working at Home Instead gives me the opportunity to assure that the Caregivers we assign will be terrific fit for both client and caregiver."

Outside of work, Lori's life revolves around her love of dogs. She teaches Obedience & Conformation Dog classes at the 4-H Center & Working Dog. She serves on the Board of Directors of the Saratoga Kennel Club and the Schenectady Dog Training Club. She is also a member of the Southern Adirondack Kennel Club, the Newfoundland Club of America and the Stewards Club of Upstate New York.

Lori resides in Gloversville with her two Newfoundland dogs, Clancy & Avery. And her kitty Ziggy.

Susan Clayton,  Recruitment and Engagement Coordinator

Susan Clayton, Recruitment and Engagement Coordinator

Susan has a Bachelor of Arts degree in Liberal Arts from SUNY Oneonta. She spent her Freshman year at the Fashion Institute of Technology in Manhattan and her Junior year in Nottingham, England. While studying abroad, Susan traveled extensively in Great Britain and Europe. Susan started at Home Instead as a CAREGiver, but now enjoys working in the office where she can assist our clients, as well as our CAREGivers. Susan is also our Weekend On-Call Coordinator. Susan has always enjoyed helping Seniors, whether it was a neighbor or a family member.

She and her husband live in Ballston Spa. Susan has 4 daughters and her husband has 3 sons. Between them, they have 9 grandchildren. When her children were young, Susan taught Sunday school and was their Girl Scout/Brownie troop leader. Susan loves to travel, spend time with her grandkids and laugh!

Linda Powers,  Care Coordinator

Linda Powers, Care Coordinator

Linda has been with Home Instead since October 2009. Recently, Linda left her full-time role as Client Care Coordinator to spend more time with her family. Few months later, missing her coworkers and senior clients, Linda returned working part-time in the office as Care Coordinator. In this role, Linda speaks with prospects and handles their inquiries, performs follow-up phone calls and quality assessments, and provides support to her coworkers.

In previous positions Linda was a business and human resources professional, and an adjunct instructor for computer basics and Microsoft Office (Nassau Community College and SUNY Adirondack). Linda received her Master of Arts degree in Business and Policy Studies and undergraduate in Education and Business.

Outside of work Linda spends most of her time with the love of her life, husband Fred. Together they enjoy the outdoors: kayaking, fishing, snowshoeing, birding, bowling, or simply sitting on the deck drinking coffee and watching nature.

Georgia Scaringe,  Bookkeeper

Georgia Scaringe, Bookkeeper

Georgia has been with Home Instead since 2017 performing payroll and bookkeeping functions. She brings to her position over 25 years of business experience with varied responsibilities including: controller; human resource manager; benefits administration; office management and customer service.

She has worked for large national and international organizations but found her true calling while working at a small assisted living facility in Peterborough, NH. Georgia felt a connection to residents and very much enjoyed the interactions she had with them, as well as the staff. She began using her accounting and bookkeeping skills to assist individuals and small businesses and eventually started her own consulting company in 2000.

Originally from this area, in 2017, Georgia and her husband Tony moved back to Saratoga from New Hampshire, where they lived for nearly 20 years. They have four daughters and 11 grandchildren. Most of their family still lives in this area and being near their daughters and grandchildren has been a blessing. Their youngest daughter and two of their grandchildren live in Florida providing a nice place to get away in winter.

Becky McGrath,  Office Assistant

Becky McGrath, Office Assistant

Originally from Port Jefferson Station, Long Island Becky made the move upstate in 2008. She lives in Saratoga with her husband, daughter and stepson. She has her Bachelor of Arts in Sociology from SUNY New Paltz and is currently in school pursuing her degree in Nursing. Becky's experience working in the human service field is long and vast. She has worked with various populations in many different settings including day programs and group homes. Advocating for people who can't advocate for themselves has always been a driving force in Becky's life and she hopes to carry this through in her nursing career.

Becky has been in a pharmacy setting for the past 8 years. As fate would have it, she was in the same nursing classes as Maureen, who quickly saw her compassionate and professional nature and asked Becky to join the Home Instead team. Becky works officially as the Office Assistant and unofficially as the all-around guru. Becky is a talented baker and cake decorator and often spoils her co-workers with delicious treats! Stop by the office and you may be lucky enough to sample one of her fantastic creations.

Maryellen Carpenter,  Vice President

Maryellen Carpenter, Vice President

Maryellen has a Bachelor of Science degree in Business Administration from the University at Albany. She worked for New York State government for 32 years, retiring in August of 2002 from her position as Director of Human Resources Management for the New York State Division of the Budget. Following a three week "retirement", she joined Home Instead, where she quickly learned to do everything. Over the last few years, we have hired the staff you met above, and her life is now simpler.

Maryellen and Nelson's family has recently expanded. Their son Michael and daughter-in-law Kate reside in Pelham with their 2 daughters Lila and Casey. Since Lila and Casey's arrival, New York City has become one of their favorite places to visit. Thier daughter Maureen and son-in-law Chris have a son, Brendan, who they spoil rotten with golf cart rides and trains.

Nelson Carpenter,  Owner

Nelson Carpenter, Owner

Nelson Carpenter is the Primary Owner of NEC CARE, Inc. doing business as Home Instead.

Nelson started Home Instead in Saratoga Springs following a diverse career in health benefits. He was Director of Employee Health Benefits in the New York City Mayor's Office of Labor Relations and later Deputy Director of the NYS Governor's Office of Employee Relations. Upon leaving government he served as Vice President of Value Health, Inc. and National Vice President of Prudential Healthcare. After working for mega-sized employers for over 33 years, Nelson thought it might be nice to work for a smaller company, so he started his own.

He recently served on the Board of Directors of the Senior Center of Saratoga Springs, the Visiting Nurse Services Foundation of Schenectady and Saratoga Springs, and the Alzheimer's Association of Northeastern NY. He is President of the Lake Placid Club Lodges Resort and his family spends much of their free time in Lake Placid. He and his wife Maryellen live on McGregor Golf Course where he is a fairly mediocre golfer. She's pretty good.

Ginger, Official Greeter

Ginger, Official Greeter

​For 14 years Maddie was our Official Greeter. Maddie passed away but Staff, many Caregivers and numerous guests have fond memories of visiting Home Instead and being welcomed by this cute and lovable black lab. We all miss her.

Our Team

Your Home Instead team in Gansevoort, NY possesses a heartfelt desire to work with seniors in the community. It is our ultimate goal to forge extraordinary relationships between our clients and their CAREGivers.

When you or an elderly loved one is ready for help, our caring staff is on call to quickly answer your questions and accommodate your senior services needs.

Home Instead Caregiver wearing mask reading newspaper with senior man at home


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