Meet Our Team

Velissa joined Home Instead Senior Care in June 2020 as HR Manager and is excited to continue building and recognizing our team of CAREGivers. Velissa graduated from the University of North Texas with a B.S. in Education before beginning her career in Human Resources, one that has spanned from hospitality to construction. Seniors hold a special place in Velissa's heart as she is fortunate enough to be the Caregiver to her own mom. She is looking forward to becoming part of the "Be a Santa to a Senior" program and doing her part to make seniors' "golden years" a little more "golden."

Duane oversees the daily operations of the Client Care Department, but also works closely with all departments to ensure the quality of all services provided. With a Bachelor's Degree in Health, Policy and Administration, his past experience as an administrator for a personal care home and 18 years with Blair Senior Services, Duane has a wealth of knowledge and insight into the care needs of our senior population. The Home Instead slogan "To us, it's personal" is, to Duane, more than just a tag line. He says, "It's not just a slogan, it is a way of life, for both clients and CAREGivers!"

Ellen joined the Home Instead team in 2014, following a 25-year career as a residential counselor with the Arc of Baltimore, assisting three developmentally disabled gentlemen with activities of daily living. As a member of the Client Care team, Ellen is the liason for all Homewood at Martinsburg clients. Additionally, Ellen conducts CPR and First Aid training classes for CAREGivers. When asked what being part of the Home Instead family means to her, Ellen says, "I love watching the magic and relief that happens when our CAREGivers go to the home of a new client and take the burden of caregiving off the family. Priceless!"

Barb has been with Home Instead Senior Care since 2012, and oversees the complicated process of coordinating client and CAREGiver schedules. Barb also works with Accounts Receivable and On-Call activities. Because of her strong belief in the Home Instead motto, "To us, it's personal," Barb was instrumental in establishing the "Share Your Heart" program, which encourages clients, family members, or fellow employees to catch our CAREGivers going above and beyond to provide excellent care. This can be anything that makes a special impact on the client or their family - from acting quickly in a life-saving situation, to simply taking the time and initiative to do something especially meaningful for the client.

Linda began her career with Home Instead Senior Care as a CAREGiver for 1.5 years before joining the office staff in January 2016, where she works in scheduling to coordinate client and CAREGiver schedules. Linda's experience as a CAREGiver gives her unique insight into the scheduling concerns of both CAREGivers and clients. She is dedicated to helping keep seniors in their homes and to giving families peace of mind.