As the Owner, Tracie oversees and manages all areas of the business. She has over 20 years of experience in the Health Care Industry . Prior to acquiring Home Instead, Tracie was working for the North Island Hospital specialising in Neuroscience, Cardiology and Palliative Care.

Tracie is passionate about her Clients, her Staff and her Community. She is always looking for opportunities to better those most vulnerable. Outside of her practice Tracie likes to spend time in Nature paddle boarding and spending quality time with her husband and 2 teenage boys mostly at the Hockey Rink.

Esther has a total of 6 ½ years of experience working as a Registered Nurse in France and in the UK. She brings this knowledge with her into her role as our Director of Clients and Engagement. Her role encompasses Client Coordination, as well as working with the Community and Referral Sources to share how our Home Instead Team can work to deliver home care solutions.  

She strongly believes in working as a team to give the best care possible to Home Instead ’s Clients …all around a cup of coffee, of course.

Angie moved to Courtenay in November 2019 from Oshawa, Ontario with her husband Brian and her 3 daughters Brooklyn, Miley and Lily.  In Ontario she worked for a Company called Seniors Helpers. When first hired she started out as a Care Professional and loved it, but she wanted to do more.  

She loved how the team in the office worked so well together. As the HR Manager, Angie takes care of Recruiting/Hiring Care Professionals as well as onboarding and lots more. In her free time Angie enjoys going for walks with her dogs (Belle and Rella) and family, as well as drinking coffee and watching movies snuggled up on the couch.

Lisa has enjoyed many different positions in Health Care since she earned her HCA ticket in 2018. She fell in love with working with advanced dementia residents at Evergreen Seniors Home. She knew from her practicum in school that she enjoyed Community Health Services. Being able to drive from client to client was exciting and she met a full range of clients in the  community.

Lisa assists with training Care Professionals and making sure they receive their Empower courses. She is excited to see the Office grow and expand and she is looking forward to serving the Community.

Alesia moved to the valley 16 years ago .She works hard to ensure that each client, Care Professional match and visit, is in line with our client’s needs; she utilizes her 17 years of experience working at West Jet scheduling and staffing to ensure our beloved clients are given the best care.

In her free time she enjoys long walks on the beach, hanging out with her 2 teenage children and going for walk with her 2 doggies Sammy and Bella.

Louise started as a Care Professional with Home Instead but quickly realized that she wanted to do more, soon after being hired on we invited her to be a part of our office team.

As the Training Coordinator she recognizes that providing Care Professionals with education helps them take the lead with their clients, will empower them and allow them to provide specialized support. Her main goal is to ensure that Home Instead CAREGivers feel prepared before their shifts and that they recognize their unlimited potential!

When she is not working she enjoys spending time with her partner and her 3 children, as well as sipping wine while reading a good book.

Tracey has been a CAREGiver with Home Instead for 2 years and in May of this year she started in her new role as Memory Care Coordinator.

As the Memory Care Coordinator she looks after providing Specialized Care for individuals and their families who are living with Age related Memory Loss, Alzheimers, Dementia and conditions that affect Brain Health. Her main goal is to make a connection and build a relationship with both clients and family members.

In her free time you can find her relaxing in her pool, spending time with her husband or hiking with her dog Remi.

Gina is a Registered Nurse and she runs our Nurse Directed Services. There may come a point when a client’s care may exceed personal care and specialized services and the client needs Nurse Directed Services.

Nurse Directed Services are more skilled, home health-adjacent services to assist a client to remain safely in their home as their health declines or through end of life.

Gina provides this service with a calm, kind and fun demeanor!

As the Accounting Manager, Kristy aims to provide prompt and accurate financial reporting for our Clients, Care Professionals, as well as the Management Team. Kristy has extensive experience in administrative roles both corporate and non-profit.

When not at work, Kristy enjoys exploring Vancouver Island, traveling, and watching her son at the Hockey Rink.

Meet the newest addition to our team, Kobe. Kobe is a purebred Frenchie with a heart full of love, and snorts full of joy. He never fails to leave a trail of smiles everywhere he goes. With his great snuggling skills, he makes for the perfect therapy dog. Kobe finds joy in playing with his toys, visiting clients, and playing with his big brother Beasley.