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Meet Our Team

We believe every family in the area deserves tailor made in-home senior care with a compassionate touch. That's why we established Home Instead® of Norwalk, CT.

Home Instead Caregiver helps senior woman unload groceries from vehicle

Proudly Serving Aging Adults & Their Families

Our Promise

As a locally owned business, our team offers friendly, responsive service right in your neighborhood. Families love our team because we:
  • Do what we say we’re going to do – each and every time
  • Solve care problems using compassionate, person-centered solutions
  • Engage in thoughtful relationships with the families we serve
  • Give back to our community

About Us

Meet Our Home Care Team

Heather & Colman Gately, Franchise Owners

Heather & Colman Gately, Franchise Owners



We are no strangers to Home Instead, having owned a Home Instead franchise in Galway, Ireland for the last 10+ years where we employed over 200 CAREGivers to serve the needs of older people throughout the west of Ireland. Additionally, prior to our move to Ireland in 2006, we worked for Heather's father in his Greensboro, NC Home Instead franchise established in 2000! So, Home Instead has been making a difference in our lives for over 15 years!

Working with older adults and their families is truly a blessing. We are passionate about providing our CAREGivers with the skills and knowledge to help them provide the best care possible and provide first-class service to those we serve. Training and upskilling is a big part of our CAREGivers success and we have expanded our suite of CAREGiver Training Programs to include Dementia CARE, Positive Approach to Caring, Challenging Behaviors, Palliative Care, Personal Care and Patient Moving and Handling to name but a few.

Skilled, trained and experienced CAREGivers enhance every opportunity with our clients and our clients enjoy a much higher high rate of success whether post-hospital discharge or remaining in their homes successfully for longer than would otherwise be possible.

From a personal side, Heather grew up in the suburbs of Chicago and went to Indiana University. I grew up in the north west of Ireland in Carrick-on-Shannon, County Leitrim and after university became a music teacher in the local high school. Later, I received a Higher Diploma in Social Gerontology from National University of Ireland, and both of us have been involved with, or served on the Board of Directors for various local charities serving the needs of seniors in the community.

In addition to our Home Instead franchise in Galway, an absence of much needed support for people with an early diagnosis of dementia propelled us to do something about it and so, Heather also founded a national charity in Ireland for people living with the early stages of Dementia called Dare to DREAM (Dementia Research Education & Advocacy in Motion). This organization helps provide a platform for people coping with life after a dementia related diagnosis in a peer to peer environment. This not only helped the participants better understand their journey, it also gave us a much deeper understanding of the social and emotional upheaval that permeates through the living environment of people with a dementia diagnosis.

Over the years, Heather has been a guest lecturer in various Dementia related topics for Dublin City University (DCU), National University of Ireland, Galway (NUIG) and Trinity University as well as serving in both Board of Directors and Advisory council for Aging Well and Dementia Friendly initiatives in Ireland. She has also presented at various Dementia conferences throughout Ireland and the EU and helped develop post-graduate dementia programs for local university programs.

We met in New York City and we have been happily married for over 18 years and have 4 beautiful children who are very much enjoying their new life in America!

Our Team

Your Home Instead team in Norwalk, CT possesses a heartfelt desire to work with seniors in the community. It is our ultimate goal to forge extraordinary relationships between our clients and their Care Professionals.

When you are ready for help, our caring staff is on call to quickly answer your questions and accommodate your senior services needs.

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