Meet Our Team

shannon.chan@homeinstead.com

"Changing the face of aging, one client at a time in our community." Shannon moved to Bay Area shortly after enduring way too much snow and completing two master degrees in Applied Economics and Education in Buffalo, New York. It took almost a decade in banking to prepare her for her true calling, Senior Care. Her mother, a registered nurse who took care of patients all her life was the real inspiration for Shannon to pursue her dream in senior care. In her free time, Shannon enjoys swimming, a sunny day on the beach with her family and community works at Fremont Rotary Club.

shirley.wu@homeinstead.com

Shirley was raised in the Bay Area with a Sales Professional background for more than a decade. After being a jewelry sales professional, she wanted to do something more meaningful. She always enjoys taking care and helping the elderly in the community. She had volunteer as a driver in their Church like going to grocery stores and run errands with them. She is also currently caring for her mom and helps her with cooking, driving, household chores, going to the restaurants, and going to doctor's appointments. Joining Home Instead as a Home Care Consultant made her learn how important it is to help seniors get the quality care and be able to build relationships with their families. On her free time, she enjoys volunteering at Church, hiking, biking, dancing, dining, and spending time with her family and friends.

I am a proud wife and mother to 5 beautiful children. I was born and raised in the Bay Area and have lived here my whole life. I come from a background in the airlines, working as a departure coordinator. I wanted to take a break from the demanding and fast paced environment of the airport, to be closer to home and have more family time.

I have been a caregiver my whole life, starting at a very young age, with two older brothers who are both on the autism spectrum. As well as my maternal grandmother, who suffered two strokes and is diagnosed with dementia and aphasia. During my time with Home Instead, I have enjoyed meeting with our senior community, as each visit feels like I am at home with my grandmother again.

I am a huge cat person, with seven cats at home. I'm also a big anime/manga and video game fan. During my free time, I enjoy weight training and going to the gym with my husband, spending time with my children, biking, traveling, cooking, and visiting museums.

Karen is a Bay Area resident with extensive experience in the healthcare industry, encompassing home health care, home care/senior care, recruitment and engagement, and healthcare staffing. Her journey began over a decade ago as a caregiver and respite care provider, dedicating two years to caring for mentally challenged individuals and the elderly.

Her recent transition to the role of Community Liaison at Home Instead tri valley territory marks an exciting milestone for Karen. She considers it a significant accomplishment to build and maintain relationships with her network, prospective and existing clients, referral sources, and colleagues.

With her combined skills, knowledge, and dedication to healthcare, Karen has gained vital abilities in understanding client needs, fostering strong relationships, and ensuring exceptional care for seniors and those in need.

In her personal life, Karen is known as a friendly introvert whose quiet demeanor conceals a warm and welcoming heart. She values meaningful one-on-one connections, placing importance on deep understanding and connection. Karen is always ready with a caring smile and an open heart. Outside of work, she cherishes spending quality time with her small family of four, plus their two dogs.