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Meet Our Team

We believe every family in the area deserves tailor made in-home senior care with a compassionate touch. That's why we established Home Instead® of Union City, CA.

Home Instead Caregiver helps senior woman unload groceries from vehicle

Proudly Serving Aging Adults & Their Families

Our Promise

As a locally owned business, our team offers friendly, responsive service right in your neighborhood. Families love our team because we:
  • Do what we say we’re going to do – each and every time
  • Solve care problems using compassionate, person-centered solutions
  • Engage in thoughtful relationships with the families we serve
  • Give back to our community

About Us

Meet Our Team

Shannon 2022 1

Shannon Chan, Owner & President


"Changing the face of aging, one client at a time in our community." Shannon moved to Bay Area shortly after enduring way too much snow and completing two master degrees in Applied Economics and Education in Buffalo, New York. It took almost a decade in banking to prepare her for her true calling, Senior Care. Her mother, a registered nurse who took care of patients all her life was the real inspiration for Shannon to pursue her dream in senior care. In her free time, Shannon enjoys swimming, a sunny day on the beach with her family and community works at Fremont Rotary Club.

Johnny 2022

Johnny Huynh, Care Coordinator


Johnny was born and raised in Oakland, CA. He is the youngest of six siblings. Speaks fluently in Vietnamese and English. Growing up, Johnny always had a passion to help others. He takes pleasure in comforting and coming to the aid of those who are in distress. He often helped his family members out with filling paperwork and speaking to social workers. Occasionally, his parents would recommend him to family friends to help translate at hospitals, doctor visits, and social work offices. Johnny’s biggest role model is his mother. On weekends, Johnny would help his mother run errands, carrying groceries, and doing heavy chores. Johnny especially joys helping his mother cook Vietnamese dishes for Sunday potlucks at our local church. She inspired him to always be kind, compassionate, and caring to others even if people don’t always reciprocate those same feelings. She also taught him the value of helping others even when you don’t have very much to offer. When his mother turned seventy-five years of age, Johnny noticed a decline in her health. He realizes that she is nearing the age where home care services may be a great option to consider. By joining Home Instead, Johnny aspires to learn more about the industry and help others find peace of mind and receive quality care for their elderlies. Johnny is also a dog lover and enjoys meeting new people. Johnny’s favorite hobbies are travelling, trying new types of food, hiking, and spending time with family and friends.

Shirley 2022

Shirley Wu, Home Care Consultant


Shirley was raised in the Bay Area with a Sales Professional background for more than a decade. After being a jewelry sales professional, she wanted to do something more meaningful. She always enjoys taking care and helping the elderly in the community. She had volunteer as a driver in their Church like going to grocery stores and run errands with them. She is also currently caring for her mom and helps her with cooking, driving, household chores, going to the restaurants, and going to doctor's appointments. Joining Home Instead as a Home Care Consultant made her learn how important it is to help seniors get the quality care and be able to build relationships with their families. On her free time, she enjoys volunteering at Church, hiking, biking, dancing, dining, and spending time with her family and friends.

Christina 2022

Christina Cutright, On Call Coordinator


Christina lived in Newark, CA most of her life and she have 3 sons. Her oldest is in junior high and twins in their elementary. Her life with family has been busy between work, kid’s school, sports, and other after school activities. She has not been in the Home Care Industry for very long, but it has quickly become a passion to her. She was introduced to Home Instead when her family was seeking care for her grandmother.  Home Instead has provided exceptional service and every caregiver and office staff that was involved were like a family of their own. From that experience, it has inspired her to enter the Home Care field. Before she came to Home Instead, she was a Salon Manager for 15 years and have been dealing with customer service for her whole working career. Starting here at Home Instead, she has grown fond of all the CAREGivers and Clients.  She is enjoying building lasting relationship with Home Instead and their large extended family, and she felt very lucky to be a part of it.

Our Team

Your Home Instead team in Union City, CA possesses a heartfelt desire to work with seniors in the community. It is our ultimate goal to forge extraordinary relationships between our clients and their Care Professionals.

When you are ready for help, our caring staff is on call to quickly answer your questions and accommodate your senior services needs.

Home Instead Caregiver wearing mask reading newspaper with senior man at home


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