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Home Care Benefit 

Personalized in-home care can help people age in place safely with dignity and independence. We provide our person-centered “home care” no matter where “home” is. From the family home to senior communities to rehab facilities and beyond, we are able to bring the care aging loved ones need to wherever they call home.
Home Instead Caregiver helps senior woman unload groceries from vehicle

Proudly Serving Aging Adults & Their Families

Our Promise

As a locally owned business, our team offers friendly, responsive service right in your neighborhood. Families love our team because we:
  • Do what we say we’re going to do – each and every time
  • Solve care problems using compassionate, person-centered solutions
  • Engage in thoughtful relationships with the families we serve
  • Give back to our community

About Us

Meet Our Home Care Team

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Eric Schuermann, Owner and Operator

"Home Instead is personal to me because I believe one of the most important responsibilities we have is to care for seniors at such a difficult time in their lives. Our goal is to assist our clients to live productive lives in the comfort of their own homes. We do this by building trust and becoming personally invested in the happiness and well-being of our clients."

Eric is a lifelong resident of this area, and his mission is to help seniors in Northern Kentucky to live active lives in the comfort of their own homes. He also believes that our CAREGivers are the lifeblood of our company, and appreciates the selfless work that they do when caring for our clients. Eric's wife, Arli, is a native of Northern Kentucky, and they are both involved in catholic charities.

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Arli Eiseman Schuermann, Accounting Department

"Home Instead is personal to me because the assistance by caregivers allowed my grandmother to remain in her home during the final days of her life. It also allowed my mother and the rest of our family to spend quality time with my grandmother and feel comforted that she was receiving quality care. My husband and I want to provide that same level of comfort to other families in our community."

Arli grew up in Lakeside Park, KY and earned her degree from Indiana University. She has worked for many years in the Commercial Real Estate market in Northern Kentucky and across the country and is excited to now be able to provide care for our seniors in the community. Arli runs the accounting for Home Instead Senior Care.


Katie Cardis, Human Resources Coordinator

"Home Instead is personal to me because I can't imagine not working to improve the lives of those who did the same for us. Our seniors in the community deserve to live fulfilling lives and maintain as much independence as possible. To me, our clients are not simply clients; they are part of our Home Instead family. And the CAREGivers that make this all possible are invaluable. I love being able to help them and make sure they are as happy as possible with the care they are receiving."

Katie has been with Home Instead since 2013, as a Caregiver, Client Care Manager and now as our Human Resources Coordinator.  Katie conducts caregiver training, manages our popular Caregiver e-Learning platform, and performs many more important Human Resources duties.  Her nursing  and gerontology background and experience at Home Instead enable her to be a tremendous asset for our caregivers to prepare them to properly care for our clients.  Katie lives with her husband Jake with their cats and dog. 


Patty Campbell, Human Resources Manager

"Home Instead is personal to me because I have been in the shoes of those who are caring for their parents and grandparents. My grandmother had Alzheimer’s and my mother lost her independence at a young age, due to her failing health and eyesight. I wish I had the resource of a company like Home Instead to help me through these difficult situations. I am so grateful to be able to help other families cope easier with their aging parents, by working at Home Instead."

Patty has worked at Home Instead since 2015.  After several years as Staffing Manager, Patty transitioned to her current Human Resources Manager role in 2019. Patty enjoys being able to use community resources to find the perfect candidates to become Caregivers for Seniors. The most important thing to Patty is the quality of the person who will help strengthen the senior community, as well as coming up with new ways and ideas to show Caregivers how important they are to the Senior community.

Patty lives in Florence with her husband Tommy and volunteers regularly and is involved in outreach projects at her church. She loves to help others any way she can.


Jody Edwards, Service Manager

Home Instead is personal to me for a number of reasons. First and foremost being my experience over the last few years relying on home health care providers to help us manage the care of two elderly family members. I understand, from the customer perspective, the questions, concerns, challenges and needs of our clients at every stage. Be it assisted living, homebound care or hospice, I experienced it all prior to working in this industry. When faced with the recent challenge of taking my career in a different direction, I was thrilled to be offered a position with such a compassionate company. I’ve always taken pride in my work in the past but working for Home Instead gives me something beyond simple pride. Being involved with and working toward a better quality of life for our important and loved senior community is meaningful work and rewarding beyond a paycheck. It doesn’t get much more personal than that.”

Jody comes to Home Instead after a successful career in a variety of roles, including Accounting, Human Resources, and Training. Jody manages our staffing team and handles the schedules for our growing list of clients and caregivers. Jody lives with her husband in Union, has two children, and recently became a Grandmother.


Katelin Craddock, Service Coordinator

"Home Instead is personal to me because I love being a part of a team that works very hard to keep the elderly at home. I take pride and passion in knowing that because of me, seniors can stay home a little longer, and they are in the comfort of their own home. I want to give the family peace of mind knowing we are putting skilled caregivers with their family. Our Grandparents help make Holidays the special time that they are. Being a part of the team that allows them to stay home a little longer brings me hope that maybe they can have Grandpa’s famous ham at Christmas or Grandma’s mashed potatoes at thanksgiving."

Katelin has been a Service Coordinator for Home Instead since 2019.  Katelin has had many roles in her career, from Nurse Aide, Restaurant Manager, Legal Secretary, to Corrections officer. In all these roles, Katelin takes pride in helping people through life or just encouraging them to keep pushing on.  She loves her current role as Service Coordinator.  She can help people on a daily basis, whether it be helping the family get a caregiver that they love or be that listening ear when the caregiver or family needs to talk. Katelin lives with her husband and 3 children in Erlanger.


Carly Holdeman, Client Care Coordinator

Home Instead is personal to me because when my Grandmother needed help, my family brought in Home Instead. The Home Instead CAREGivers gave us back our time with her; we were able to be her grandkids again and for that I will always be thankful. I am honored to be a part of the Home Instead Family and I hope that our presence will reinvigorate family relationships like it did ours.  

Carly has 10+ years of experience working with adults with developmental delays and severe mental illness, and 2 years working in independent living for low-income seniors in Cincinnati. As Client Care Coordinator, Carly is responsible for ensuring our clients have a personalized plan of care and proper client care oversight, and that our caregivers are thoroughly prepared to work with each client.  Carly lives in Burlington with her Husband, daughter, and tiny farm of 18 chickens, 3 ducks, 1 cat, and 1 dog.


Shelley Welch, Home Care Consultant

“Home Instead is personal to me because I have had the privilege of serving and loving seniors for over 17 years.   I have sat across the table from family members and spouses of seniors who were distraught, worried, anxious and even frustrated over the aging process and the effects it was having on their loved one.  I loved being able to help them problem solve and come up with care solutions to ensure their aging relative would be safe, protected and well taken care of.  I have shared with so many families that I have been so blessed throughout my career; by allowing me to help find care solutions for their family member, they have given me much more in life than I have ever given them.”

Shelley has experience in the development and management of Assisted Living and Memory Care facilities. She knows how important it is to provide companionship and care for the aging senior population.  Shelley serves as the Home Care Consultant for Home Instead.  Her role is to partner with individuals, families, facilities, and health care entities to share how Home Instead can be an essential resource when looking for care solutions for seniors. 


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