Latest Reviews & Testimonials
It’s not always easy knowing where to start in the search for a quality home care agency for yourself or a loved one – the sheer number of options can be overwhelming, and finding the right agency is crucial to future happiness and well-being.
Read what other families in Long Beach, CA have to say about Home Instead!
- By Gary K.Peggy M is with me on a Monday and she does an outstanding job. She does things on her own and keeps the house clean. She is kind. and understanding and is a good companion to me. She has what it takes to be an excellent caregiver.
- By Nicole W.The people at Home Instead really care about their clients. They are dependable, professional, and compassionate. I would definitely recommend their services!
- By BlondiebriteI have been using services of Home Instead LB since July for our aging parents who have had a drastic change in life this year with their capabilities. Shanta assists my parents Monday thru Thursday with personal care and has been a gem of assistance with both of them. She is dependable, pleasant & her sunny disposition & attitude in life is welcomed! Angel assists on Friday, Saturday & Sunday and is a true Angel. She also has a great attitude, takes the reins & is so very helpful. We would be lost without these ladies!! They are both punctual, dependable and have remained flexible as needed. We are grateful to have found this care!
- By Alison H.Sherrie is exceptionally good at caring for my Aunt with dementia. She’s on time, professional and loving. She goes out of her way to meet my Aunts every need. I’m blessed to have her. She’s one in a million.
- By Jenna B.This company truly cares. The owners of this franchise both dealt with other home care agencies when they needed care for their elderly parents. They found that most home care agencies are not as caring as Home Instead Senior Care. So they decided to buy a franchise and recreate home care the way it should be. All of the staff are friendly, have a background in health care and strive to provide the best care for their seniors. Highly recommend this place.
- By Peter H.The folks at Home Instead have been just wonderful. Very accommodating and always keeping my Mom's needs foremost. Very professional. You will not be disappointed.
- By Clarence S.Personalized and professional services are top-notch, at affordable rates.
- By Mr. GrileyMy family recently had to hire home care during COVID. While stressful and anxious were the two most prevalent emotions in the house, that soon ended with Home Instead. Meg made the experience as easy as possible for my dad to hire care for himself and my mother. Working primarily with 2 employees, my parents have found their transitions from hospital to home quite pleasant. The employees follow COVID protocols and offer care which is empathetic and meaningful. I’d highly recommend Home Instead from this Long Beach location.
- By Alan G.Home Instead took great care of our brother during a period when we really needed the support. I highly recommend this company!
- By Steve L.We've been using Home Instead for 4 months now to care for my 85 year old parents. The admin staff have all been very helpful in every aspect of coordinating care. The onsite staff have all been amazing. Very friendly and helpful in every way. My parents look forward to their arrival every day. My parents are noticeably happier. Well earned 5 star rating .. I would strongly recommend Home Instead.
- By Michele S.We have used Home Instead Senior Care for 14 years. I manage care for my Grandmother and do not live near her. Home Instead has always been wonderful with communication and have the well being of my Grandmother as their top priority. They took time and much consideration in finding the perfect caregiver whose personality was matched with my Grandmother's interests and needs. As the years passed, we have added more care. When issues arise, even after hours Home Instead is always there to help! The owners are very involved and care about their clients. My Grandmother is almost 98 and very well cared for! I highly recommend Home Instead Senior Care!
- By Andria D.I've had a terrible experience with my mom being in a nursing home. My mom lives with me now, I take care of her 24/7. I've just recently been granted caregiver respite hours. I couldn't be happier with the staff and caregivers. I'm able to leave my home feeling assured that my mom is receiving the best care.
- By KathyHome Instead helps my sister with showering, washing her hair, brushing her teeth, and assisting with eating at restaurants. Darnicia, the lady who's helping my sister, is scheduled for three days a week. They've been really good and helpful, and it's really nice to have their service available.
- By Anonymous ReviewerI like the people I have been in contact with. Very helpful and professional. Can’t say enough for my caregiver. She is great.
- By Anonymous ReviewerOverall the Home care aides are on time and responsive to my requests. The Aides seem to have the skills to do the tasks I need, Administrative staff her been willing to work with me on my schedule which is somewhat irregular due to varying times of my appointments.
- By Anonymous ReviewerHome Instead staff always responds quickly and professional to my requests to change and/or add coverage. All providers are well qualified and personable.
- By Anonymous ReviewerResponsiveness! Timely response to all questions and other inquiries or concerns.
- By Anonymous ReviewerEveryone is very attentive, accommodating and friendly. I highly recommend.
- By Anonymous ReviewerHave a very good caregiver, office staff is organized and responsive, we are always notified of changes, work with her long term care as best they can.
- By Mark C.Very flexible and very professional. We needed care for my father when he was being discharged from the hospital. The company the hospital recommended dropped the ball. We called Home Instead, Shavon came out immediately. She helped with the discharge and had a caregiver for us within an hour. The people are great and they have taken great care of my dad. Any time we call with a question or to make a schedule change the office staff is very accommodating. They really care and do a great job.
- By Anonymous ReviewerCaregivers have been excellent. Office has been flexible and very quick about finding caregivers, sometimes on very short notice.
- By Jenna B.This company truly cares. The owners of this franchise both dealt with other home care agencies when they needed care for their elderly parents. They found that most home care agencies are not as caring as Home Instead Senior Care. So they decided to buy a franchise and recreate home care the way it should be. All of the staff are friendly, have a background in health care and strive to provide the best care for their seniors. Highly recommend this place.
- By Anonymous ReviewerThe staff in the office are all very professional and very friendly and helpful. Our caregiver is awesome. My dad and the caregiver hit it off the first day.
- By Anonymous ReviewerI've had two separate occasions to use Home Instead care services. One for my mother in another state and one for a friend in CA. The experience in CA is the one I am asked to rate. I would recommend Home Instead Senior Care with no reservation, but I would add that new customer should not hesitate to change care giver if the first one does not meet their needs. The first one sent out to my friend was not able to do a chore required, something specifically mentioned at the initial consultation. The subsequent replacement is great, someone who can perform the tasks expected and her personality matches well with that of the client.
- By Anonymous ReviewerOffice staff!!! The way the owners include the clients in recognition of the care takers
- By Anonymous ReviewerVery courteous, and professional
- By Anonymous ReviewerMy dad is very happy with his caregiver.
- By Anonymous ReviewerVery responsible, gracious and flexible.
- By Anonymous ReviewerThe caregiver we have is awesome, no problem, happy go lucky, very helpful, my dad loves him. The staff are always happy, and very helpful and professional.
- By Bill E.Caregivers have been excellent. The office has been flexible and very quick about finding caregivers, sometimes on very short notice. Highly recommend!
- By BillCVCaregivers have been excellent. The office has been flexible and very quick about finding caregivers, sometimes on very short notice. Highly recommend!
- By poohbear1969Our caregiver David Hampton is such a caring, reliable, humorous, and professional. David is a good asset to Home Instead Senior Care. My care gets along with David so well.
- By Concern DaughterI interviewed Home Instead Senior Care and I liked the person they sent for my mom. The caregiver I had was caring and did the job I asked her to do. I would recommend this agency to other people.
The Benefits of Home Care
