Alameda County, CA (Change Location)

Latest Reviews & Testimonials

It’s not always easy knowing where to start in the search for a quality home care agency for yourself or a loved one – the sheer number of options can be overwhelming, and finding the right agency is crucial to future happiness and well-being.

Read what other families in Oakland, CA have to say about Home Instead!

HI BRAND OCT20 112A8424 LT
December 19, 2023
5-star review - By Estela J.

Best Crae in town!! Highly recommend for your loved ones caring needs!

December 9, 2023
5-star review - By Doris T.
I had great experience with Home Instead of Santa Fe, NM. The staff worked diligently to get caregivers for us at all times. The caregivers were very good and Laurie, who became our constant caregiver was exceptional.
November 16, 2023
5-star review - By Estela J.

Best care in town!! Highly recommend for your loved ones caring needs!

October 25, 2023
5-star review - By Richard T.

Only two words, "The Best".

June 21, 2023
5-star review - By Jenny M.
Excellent Care Pro's: caring, experienced, and treats my Dad with dignity and respect. Thank you, Home Instead.
May 20, 2023
5-star review - By Kitty F.
A friend in need is a friend indeed. When I suddenly fractured a vertebra and needed help right away, Home Instead came to my rescue. For the many weeks that I needed them around the clock they provided top quality caregivers whom I still remember as good friends. An A plus, five star rating.
April 9, 2023
5-star review - By Jenny M.
Excellent Care Pro's: caring, experienced, and treats my Dad with dignity and respect. Thank you, Home Instead.
March, 15 2023
5-star review - By Kitty F.
A friend in need is a friend indeed. When I suddenly fractured a vertebra and needed help right away, Home Instead came to my rescue. For the many weeks that I needed them around the clock they provided top quality caregivers whom I still remember as good friends. An A plus, five star rating.
January 15, 2023
5-star review - By Gopal P.
Home Instead is simply the best care possible for senior family members. Team is focused on competence, caring and providing excellence in the service given to their clients. They are completely reliable and dependable both to their clients, as well as to their employees.
January 15, 2023
5-star review - By Lin C.
The team stays abreast of new ways to make their customer, client relations heart centered and top notch. I am grateful for heart centered flexible care for the fragile seniors in our society and culture and the amazing care that is given here.
November 16, 2022
5-star review - By Ross G.
Susan, as a representative of Home Instead is a great and responsible person. She can be counted on, always going to be there and a hard worker. Susan is simply the best.
November 15, 2022
5-star review - By Cyrus S.
Home Instead did a wonderful job taking care of my mom. They were responsive and dependable and I would certainly call them first if I needed similar services again.
November 15, 2022
5-star review - By Kavita S.
Home Instead is a wonderful caregiving company. We had an urgent need for caregiving for our family member and Home Instead was responsive and the ease at which we were able to setup the care services was appreciated especially during a stressful time. Martha has been assigned as our caregiver and she is kind and patient, and we consider her our family. We have never had any concerns. Martha makes my family's day better every time she is with us. We are able to easily connect with the staff at Home Instead to change schedules and they are very professional in their approach. I highly recommend Home Instead if you need care services for your loved ones.
July 15, 2022
5-star review - By Gail B.
Wanted to share about the caregiving services I received from Home Instead. First, Brenda was my initial contact when I called to learn about the services offered and to have someone come to tell me more about Home Instead and to evaluate my needs while I was still hospitalized. She was warm, friendly and professional. An appointment was made with Ivy, who promptly came out to the hospital to discuss my caregiving needs, number of hours of care needed, cost, billing, and how Home Instead would take care of the necessary paperwork which needed to be submitted to my Long Term Care insurer for reimbursement during my care. Ivy returned a couple days later to observe how the physical therapist worked with me in order to assess to what degree the Home Instead caregivers assigned to provide care services to me could assist me. I was told that I would be matched with caregivers who were familiar with and experienced in providing the type of care I needed. On the first day of service, Ivy came with the morning caregiver to introduce her to me, and she told me about the afternoon/evening caregiver who would care for me. To build trust and confidence, I was provided with two primary caregivers and two back up caregivers who came when the primary caregiver was unable to. I always received notice from Brenda or Ivy when my primary caregiver was unavailable and one of the two assigned backups would replace her. The continuity of compassionate care by the same caregivers helped to foster familiarity, trust, and reliance between me and my care providers. I really appreciate the competent, compassionate, and dedicated care I received from Aida, Gail, Gloria, and Betty. Thank you, Home Instead, for the comprehensive care you provided me. I definitely know where to turn whenever I might need care in the future. I would highly recommend Home Instead to any of my family or friends who may need care, and I highly recommend them to anyone in need of good, competent, compassionate, reliable, and professional care services.
April 3, 2022
5-star review - By telecomchick
We have used Home Instead to care for our elderly parents for over a year. Their Caretakers are excellent and a cot above others we’ve experienced. The support staff is very responsive and helpful.
February 17, 2022
5-star review - By Archiving Democracy
Home Instead has been nothing but a lifesaver this whole last year since several of my family members have been in and out of the hospital. Their caregivers are well trained and experienced and compassionate. I don’t know what I would do without them.
January 26, 2022
5-star review - By Frances Q.
I just wanted to share how wonderful this group was. We needed caregivers at the minute in San Leandro and they responded quickly and was able to help us out. We can't thank them enough for the caregivers. They were caring and wonderful and took care of our mother. I would completely recommend the team. Great Job Home Instead Team!
November 30, 2021
5-star review - By Andrea S.
Wanting to give caregiver Maria a glowing review. She has provided me with excellent support during my recovery from hip replacement surgery. She is pleasant, thoughtful, and responsive. She is a problem solver and self-starter with a very strong work ethic. At the start of her shift we would review the tasks I was requesting and she’d start them right away and keep going until they were done. Then she’d ask for more and/or make suggestions about useful things for her to do. No need to follow up with her to make sure work was getting done because it always was. I don’t love not being able to do things for myself, but she encouraged me to let go of that and really focus on rest and recovery. I appreciate her assistance and recommend her most highly!
October 21, 2021
5-star review - By James N.
My wife and I have been working with Home Instead for about 3 months. We temporarily needed round the clock caregivers and this agency came through for us by providing good caregivers on short term notice. The communication with a care coordinator on scheduling issues and handling occasional last minute emergencies was excellent. Replacements were found quickly when needed. Overall, we felt supported and cared for in a professional way under stressful circumstances.
October 20, 2021
5-star review - By Michael B.
I reached out to Home Instead to help with some simple day to day help for my parents. They were very responsive, and Kirely was very helpful in getting everything set up, and my parents were very pleased with the in-home help Deb provided. When my parents left town for an extended period Kirely also helped get us set up in their new location so the transition was seamless.
September 28, 2021
5-star review - By Ann McKeown G.
Our representative, Kirely, had such a great understanding of our family situation that she set us up with the perfect match – which we could tell from Day One. We are so very pleased with our aide, Celia – with her intelligence, compassion, creativity, reliability, and work ethic, and she goes the extra mile to keep our 96-year-old mother engaged and comfortable with the challenging situation of having a caregiver. This was a big step for us, and we’re very please we chose Home Instead.
March 25, 2021
5-star review - By Mary S.
My cousin was in need of care for her 76 year old mom and Home Instead was there for us. We made a research online and after calling many other home care agencies for non-medical services, Home Instead emerged as the best. The good thing my cousin and I liked about Home Instead compare to hiring a private caregiver is that, with Home Instead has Staffing Coordinators who helps you when the caregiver is off and has problems of their own. They don't leave a client abandoned just because the caregiver assigned to you needs to attend to their personal problems and issues. It may be rough in the beginning, but in the end.. it's amazing. Thank you Home Instead for all the help you've extended to our family. We will definitely recommend you to all the people I love! Salute!
March 5, 2021
5-star review - By JM_449
Staff is very friendly and caring. They really make the patient feel at home.
March 3, 2021
5-star review - By Loving M
Home Instead is the best provider there is in this field. I have a neighbor that I help and it was Home Instead Senior Care that provided a caregiver for her. The caregiver that was there was excellent, very compassionate and understands the need of my neighbor. When I talked and coordinate with the people in the office, they are called the Staffing Coordinators, they were always reachable and always answering the phone. If something goes wrong they coordinate with me and my neighbor. They were on top of things all the time. I would recommend this company to anyone.
January 17, 2021
5-star review - By Brian G.
My friend was injured when he was struck by a car, and needed care at home for some weeks. Home Instead was able to provide a caregiver on short notice, for the hours we needed. The fees were reasonable, and we received a detail-oriented consultation at the patient’s home. The caregiver was very good, and provided the care our friend needed as a he got on his feet again. Careful COVID-19 precautions were observed by the caregiver. I would recommend Home Instead to another family or patient in need, without reservation.
January 8, 2021
5-star review - By N. Ashford
Homeinstead has provided us with important and competent home care for several months and I would recommend them without reservation.
December 14, 2020
5-star review - By Daniella B.
This was a very well run provider of home health aides, always pleasant. Their staff are all very nice, Yerusalum was incredible- an absolute angel with my dad and very careful and thorough. She made his passing so much easier. Thank you for doing this work with integrity and care.
September 25, 2020
5-star review - By Jmoule
Provided high quality capable caregivers for round the clock coverage on short notice. Caregivers arrived on time and had the right experience to care for a critically ill patient.
September 15, 2020
4-star review - By Jasmine1940
It's such a relief that my brother can live in his own home with his cat. Having a caregiver there daily takes a lot of pressure off me as well, so I can deal with various other issues relating to his care. It's so nice to come into his house and have it neat and tidy.
September 11, 2020
5-star review - By Liz W.
We wanted to express our thanks for the caregivers for my mom. Each one has been extremely competent, dependable, and has had a heartfelt concern for our mom. All of my sisters rest easier knowing that the caregivers for our mom are there to keep her safe and to assist with her daily needs. They are consistently in good humor and have safety and compassion at the forefront of their thoughts. The office managers are very communicative and are ready and willing to help with our requests to modify schedules, care routines, etc. We truly appreciate the flexibility and professionalism and compassion of everyone at Home Instead Senior Care.
September 9, 2020
5-star review - By Patty G.
To write a review on Home instead senior care has been on my list of things to do for the past weeks , because I am so Happy and relieved that I finally found a good agency with well trained and experienced caregivers that can perform my father great care, even though he is not always in the best mood, the caregivers try their best to cheer him up and get things done, Thank you Home instead senior care!
September 8, 2020
5-star review - By Cindy A.
The whole process of asking for help to take care of your aging parents is extremely stressful, scary, and intimidating. After some internet research, I came across Home Instead Senior Care Alameda County. A few quick questions and a few days later we were ready to meet our new helper. Kirely and Greg made the process very easy and answered all my questions and found the right person for our needs. They even reassured us that every family has different needs and personalities, so if the 1st helper doesn’t work out they would continue to find us one that fits. Luckily we didn’t have to go down that road :)
July 2, 2020
5-star review - By Earl W.
Service provided was care giver for a 91 year old person with dementia/alzheimers. All staff and caregivers were always polite and courteous. The caregiver was easy to talk with and got along very well with my mother. The agency was always very responsive to any requests that I had. This is a FIVE STAR AGENCY and I would recommed them to anyone who needs a caring agency.
June 2, 2020
5-star review - By Allan C.
I am so thankful for the staff especially the CAREGivers taking care of my parents. They have made all our lives easier. I can go to work and have peace of mind Knowing that my parents are well taken cared of. We have not just found the perfect CAREgivers but we also had found new members of our family. We will forever be grateful for all that you do. My family and I definitely recommends Home Instead. Hats off to all the work that you do !
May 17, 2020
5-star review - By Alison M.
As a full-time working daughter, and taking care of your mom; I know how important it is to find the right caregivers. I am so grateful for the exceptional service Home Instead Senior Care (Alameda County) has provided for my mom. We have used there services for in-home care for the past two years and it has been the best decision we made. We found their staff and caregivers to be some of the most compassionate and skilled people who really understands how to be helpful at difficult times. I would highly recommend Home Instead Senior Care in Alameda County!
May 13, 2020
5-star review - By John D.
Home Instead Senior Care caregivers have provided excellent care for my Mom since was discharged from the hospital. Our Family could not handle the Scope of Services for my Mom due to full time work schedules. Working with Home Instead Senior Care has provided quality care and the assurance Mom is staying home safely. We would highly recommend Home Instead Senior Care for Home Care Services. Especially, for anyone who has a loved one at home.
March 28, 2018
5-star review - By Terry M.
Dad's Home Instead assistant is caring, experienced, and capable. They both have gotten to know each other and are comfortable being at home or going out for activities and shopping. This is a great relationship for Dad, to spend time with someone outside the family, to make a new friend, and we know he is with someone we can depend on to keep him safe.
September 21, 2017
5-star review - By eajoslin
The program managers are extremely professional and competent. The communication exemplary. Our Personal Assistant committed, caring, efficient, honest, dependable--like another family member!!