Cincinnati - East Side (Change Location)

Latest Reviews & Testimonials

It’s not always easy knowing where to start in the search for a quality home care agency for yourself or a loved one – the sheer number of options can be overwhelming, and finding the right agency is crucial to future happiness and well-being.

Read what other families in Cincinnati, OH have to say about Home Instead!

HI BRAND OCT20 112A8424 LT
February 21, 2024
4-star review - By Anna L.

We used Home Instead to help keep a family member with dementia safe in the home. Our needs were met with the flexible scheduling and well trained staff. They made a difficult time easier for us. Well worth it!

January 4, 2024
5-star review - By Margo G.

Very caring professionals

December 30, 2023
5-star review - By Rick N.

My parents now need help around the house. We have contracted Home Instead to be there for them three days a week. They laugh all the time when their provider, Rachael, is there. She is awesome. She can help them with the things they can't do without making them feel less adequate. So happy they can stay in their house.

December 18, 2023
5-star review - By Rhonda P.

I fell and broke my leg last February, and have used Home Instead ever since, the care pro’s are mostly top notch, especially Morgen Curry, which has become a great friend.

August 23, 2023
5-star review - By Katie L.
What a great experience! All of the care pros were kind, compassionate and took great care of my mom. There was reliable and frequent communication between with the scheduler to accommodate a last-minute decision to have 24/7 care. I would definitely hire them again.
July 24, 2023
5-star review - By Lisa B.
We have only started recently using Home Instead for our mom and so far, it has been such a relief having additional eyes on her at night. Her main caregiver is Carley and she is outstanding! She thinks of my mom’s needs even before she has to ask for help! Carley is an absolute delight! Her fill in caregiver has been Shantee and she has been so attentive to my mother, too. We are so grateful for all you do. Thank you!
May 18, 2023
5-star review - By Debbi R.
This company and there staff have shown so much love, care, companionship, comfort and much more for my mother. They have given us peace of mind and a chance to enjoy basic needs in life we didn't even realize we were missing like a simple date for dinner. I would highly recommend this company to anyone who is taking care of a loved one. I know it is hard to trust strangers but this company becomes like family. It is amazing what they do and the staff they have truly care about their clients and their families. Thank you Home Instead! Your are such beautiful and caring individuals. The world needs more people like you and your staff who truly care and want to help others.
April 2, 2023
5-star review - By Joanna N.
Home Instead is fabulous! From the tiniest detail, communication, staff, etc... everything was top notch. We loved our caregiver, Rachel, who exceeded all expectations and became a trusted part of our family. She treated my elderly Mom with respect, dignity, and offered not only great care but also her friendship. I wish we could take her with us!!
November 25, 2022
5-star review - By Mary M.

I am a current client of Home Instead, Montgomery office, and my husband was also until he passed in 2018. I am very impressed with the quality of caregivers that this local company provides, and I feel very fortunate to have one of the best—Shanda B! Shanda has worked with Home Instead for over 10 years and has been a part of my life for most of those years. She started out helping me care for my husband during his illness. Then when he passed, I kept her on to help me just so that I would not lose her to another client. Shanda is a lovely example of the company’s motto “To Us, It’s Personal,” and I truly feel close to her and like she belongs with me in my home.

With Home Instead and Shanda’s help, I am able to continue to live independently at home at my advanced age. She cooks, cleans, grocery shops and runs other needed errands for me as I do not drive any longer. But most of all, Shanda provides the companionship that I need as living alone at my age can be very lonely and isolating. She brings laughter and an energetic spirit as well as a very caring attitude each day while working diligently to meet all of my needs. She is a mother of eight and grandmother to six but still finds the time to help me, and I look forward to her visits.

Recently, I had a severe case of COVID-19, and Shanda told the office staff that she wanted to remain on her scheduled shifts with me, and told me, “I am staying on, Mary”. I just don’t know what I would have done without her during this very trying time, and I am grateful to Home Instead office team for allowing Shanda to continue working with me. I highly recommend Home Instead home care services to anyone who needs a dedicated company with a very caring team.

December 31, 2022
5-star review - By Jim L.
We are a client of Home Instead – Montgomery, Ohio. We are very pleased with the Company and our Caregiver Ariel. My wife has severe COPD and recently underwent significant surgery. Ariel has provided excellent caregiver support to her. Ariel is professional, attentive, very caring and is extremely helpful.
December 6, 2022
5-star review - By Linda P.

We are so fortunate to have our Care Pro, Bob, working with us for over a year. As my husband is in a wheelchair unable to perform many daily tasks, Bob, assists with such tasks as replacing broken light fixtures and electrical switches; as well as putting up and taking down Halloween and Christmas lights and decorations. Bob has performed a myriad of small jobs that my husband can't do due to his injury.

Most importantly, he helps with my husband's health needs. He does exercise routines with him to increase his functional walking skills, arm strength/range of motion and hand strengthening. Over this past year, my husband has made great progress.

We appreciate all he does for us. His attitude is wonderful, always willing to help.

November 18, 2022
5-star review - By Anita H.
Latisha is AMAZING with my dad and our family… including Jemma and Ziggy! She takes her time and is incredibly patient and engaging. If there were a 6th star we’d rate her that! We appreciate you so much for your continued kindness and support of my dad and keeping him here at home.
October 21, 2022
5-star review - By Linda B.
Realizing that you’re at the place in life when you need help is hard. Acting on that knowledge is even harder. I am happy to say that Home Instead has done everything to make the process smooth and pleasant. These are care professionals who care. From the very beginning, we were lucky to be assigned to Brianna, a care pro with a big heart and a big smile. Gentle, soft-spoken and eager to help in whatever ways we need, she has quickly become a bright part of our lives. Her delightful positivity is infectious, and being with her is easy and comfortable. She is a gifted care-giver. We feel the same way about care pro Morgan, who stepped in to fill a hole in our weekly schedule. She is quietly understated, efficient and hardworking, tackling any task with eagerness and skill. Her dedication to helping others is obvious and we find our partnership with her a pleasure, exactly what we had hoped for.
September 12, 2022
5-star review - By Marty M.
I was very happy with the service of Home Instead. The caregivers we're always on time and very helpful, they also did lighthouse work etc.
March 27, 2019
5-star review - By Christine B.
Home Instead is dependable, on time and always pleasant company for our mother. Having experienced other home health aid companies, Home Instead has been a breath of fresh air when we needed it most!

The Benefits of Home Care

Read more about how home care services can help enhance a person’s enjoyment of life.
Home Instead Caregiver stands smiling in front of senior woman in bed