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Meet Our Team

We believe every family in the area deserves tailor made in-home senior care with a compassionate touch. That's why we established Home Instead® of North Richland Hills, TX.

Home Instead Caregiver helps senior woman unload groceries from vehicle

Proudly Serving Aging Adults & Their Families

Our Promise

As a locally owned business, our team offers friendly, responsive service right in your neighborhood. Families love our team because we:
  • Do what we say we’re going to do – each and every time
  • Solve care problems using compassionate, person-centered solutions
  • Engage in thoughtful relationships with the families we serve
  • Give back to our community

About Us

Meet Our Team

Tiffany Plott, Owner & General Manager

Tiffany P. - Owner & Administrator

Tiffany joined the Home Instead family in August of 2008 as an Intake Coordinator, working directly with clients and their families. She quickly fell in love with the comfort she provided to families in assuring them that they are not alone, and that help is readily available for them. She then moved into marketing to build relationships and educate the community on the services that the agency offers. Once she was promoted to General Manager, her primary responsibilities were providing leadership for her team and ensuring that Home Instead is providing the highest level of in-home quality care. After seven years, Tiffany was blessed with the opportunity to own her own franchise. Now as Owner, she continues to live out her passion for serving others and assisting them in remaining as independent as possible in the comfort of their own home. She truly considers her work as a mission and a ministry. She finds it very rewarding that she can assist in enriching the lives of her clients and caregivers on a daily basis.

Tiffany is happily married with two beautiful girls and loves spending quality time with family and friends. She is also very involved with her church as a praise and worship leader.

Ron Hobbs, Quality Assurance Supervisor & Home Care Consultant

Ron H. - Quality Assurance Supervisor & Home Care Consultant

Ron joined the Home Instead family in November of 2013 as a Client Care Supervisor. He focuses on building relationships with clients and ensuring their continued satisfaction. He conducts in-home Care Consultations as well as Quality Assurance visits to ensure the needs of our clients are being met and that they are receiving the highest level of quality care that Home Instead is recognized for. Ron is also passionate about marketing the agency's services and educating other healthcare professionals in the community. He strives daily to positively impact the lives of our clients and their families. Ron has since been promoted to Quality Assurance Supervisor and Home Care Consultant where he oversees the Client Care Department and community relations.

Ron takes pride in marrying his best friend and high school sweetheart. They have been happily married for over 40 years. They have two amazing daughters, Rachel & Tiffany, and five grandchildren. He is a co-pastor at his church and enjoys music, spending quality time with his family and friends, and going on vacations (especially trips to the ocean).
Shyler Rankin, Human Resources Supervisor

Shyler R. - Human Resources Supervisor

Shyler joined our Home Instead family in October of 2014 as a Caregiver. Through her work history she felt as though she found her calling as a Caregiver by building several lifelong relationships with our clients and their families. Shyler's love and appreciation for seniors began at a very early age growing up with her grandparents. Shyler's grandparents made a huge impact on her life and have helped develop who she is today. Shyler was promoted to work in the office as a Recruiting & Engagement Supervisor in February of 2018 where she worked directly with our caregivers to ensure their experience is both rewarding and fulfilling. Shyler applies her years of caregiving experience to provide exceptional training to our staff by sharing her knowledge and her heart for serving others. In February 2020, Shyler was promoted to Human Resources Supervisor where she assists in overseeing and managing the day-to-day operations of the agency.

On her off time, Shyler loves spending time with her fiancé and their family. They enjoy trying new things and sharing new experiences together.
Emily

Emily M. - Scheduling Supervisor

Bookkeeper, Amanda M.

Amanda M. - Bookkeeper

Trena

Trena H. - Administrative Assistant

Our Team

Your Home Instead team in North Richland Hills, TX possesses a heartfelt desire to work with seniors in the community. It is our ultimate goal to forge extraordinary relationships between our clients and their Care Professionals.

When you are ready for help, our caring staff is on call to quickly answer your questions and accommodate your senior services needs.

Home Instead Caregiver wearing mask reading newspaper with senior man at home

Testimonial

Latest review from our community