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Meet Our Team

We believe every family in the area deserves tailor made in-home senior care with a compassionate touch. That's why we established Home Instead® of Houston, TX.

Home Instead Caregiver helps senior woman unload groceries from vehicle

Proudly Serving Aging Adults & Their Families

Our Promise

As a locally owned business, our team offers friendly, responsive service right in your neighborhood. Families love our team because we:
  • Do what we say we’re going to do – each and every time
  • Solve care problems using compassionate, person-centered solutions
  • Engage in thoughtful relationships with the families we serve
  • Give back to our community

About Us

Meet Our Team

Florence Christi and Bryce 6681

Bryce and Christi Florence, Owners

Bryce and Christi Florence purchased the North Houston Home Instead location in 2021. They are thrilled to be a part of  a network whose mission is to improve the quality of life of aging adults.

Bryce graduated from the Texas A&M College of Engineering with a Bachelor of Science in Engineering. He then worked as an Engineer designing neighborhoods, roads, and water systems. Christi graduated from the Texas A&M College of Nursing with a Bachelor of Science in Nursing. She then obtained her license as a Registered Nurse. She has experience as an Emergency Room Registered Nurse and held a position as a Clinic Registered Nurse in a Pediatric Neurosurgery Clinic. 

Bryce and Christi's professional experience has taught them the value of serving others well, and they are excited to serve the families of North Houston. They want their clients to know that they are dedicated to providing knowledgable, high quality support. They also want their CAREGivers to know that they believe in empowering them to be the best versions of themselves and they are here to support them in their futures. 
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Julia Basaldua, Service Manager

Julia began her career with Home Instead Senior Care as a CAREGiver in the Dallas/Fort Worth area. She has a background in the medical field and in customer service. After relocating to Houston in 2015, she joined our staff of CAREGivers and then began working on our Administrative Team as the Office Coordinator. She was later promoted to the role of Service Coordinator in June of 2017 where she did a fantastic job. As the Service Coordinator, Julia was responsible for a variety of duties in the coordination of client services including scheduling clients and CAREGiver in an effort to provide the highest quality of service with an emphasis matching and on creating extraordinary relationships. In early 2019, Julia transitioned to a part-time role as our Support Specialist where she oversees our Invoicing, Payroll, 401k and in processing long term care insurance. Julia is a native Houstonian and enjoys spending time with her 2 children Aubrianna & Laurynn. They love going on museum adventures, road trips, antique shopping and taking her kids dog to the park.

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Chloe Carter, Recruitment & Engagement Coordinator

Chloe has a great deal of experience in home care. She began her career in senior care in Arizona where she was the Supervisor for 5 years. She began her career with Home Instead as a CAREGiver in 2017. We quickly realized Chloe would be an asset to our Administrative Team, so we transitioned into the role of Field Service Coordinator where she supported our CAREGivers in the field and assisted in the office. She was later promoted to the role of Service Coordinator where she did a fantastic job with scheduling and matching clients and CAREGivers. In December of 2020, Chloe became our Recruitment & Engagement Coordinator (REC). As the REC, Chloe is responsible for a variety of duties in recruiting, screening, training, retaining, on-boarding new CAREGivers prior to their first shift and assignment with a client and compliance. Chloe places a great deal of emphasis on developing extraordinary relationships with our CAREGivers. She believes that “Happy CAREGivers equals happy clients” and that being an employer of choice helps us provide the highest quality of service. Chloe is originally from Chicago. She is married and has five children and 3 grandchildren. In her free time, she enjoys reading, attending church, traveling, and spending time with family and friends. She received a Bachelor of Science from the American Intercontinental University and graduated Cum Laude with a degree in Criminal Justice and a Minor in Forensic Science.

Victoria Robinson, Office Coordinator

Charnice Burton, On-Call Coordinator

VeRhonda Stewart, On-Call Coordinator

Our Team

Your Home Instead team in Houston, TX possesses a heartfelt desire to work with seniors in the community. It is our ultimate goal to forge extraordinary relationships between our clients and their Care Professionals.

When you are ready for help, our caring staff is on call to quickly answer your questions and accommodate your senior services needs.

Home Instead Caregiver wearing mask reading newspaper with senior man at home

Testimonial

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