North Houston (Change Location)

Meet Our Team

We believe every family in the area deserves tailor made in-home senior care with a compassionate touch. That's why we established Home Instead® of Houston, TX.

Home Instead Caregiver helps senior woman unload groceries from vehicle

Proudly Serving Aging Adults & Their Families

Our Promise

As a locally owned business, our team offers friendly, responsive service right in your neighborhood. Families love our team because we:
  • Do what we say we’re going to do – each and every time
  • Solve care problems using compassionate, person-centered solutions
  • Engage in thoughtful relationships with the families we serve
  • Give back to our community
About Us
Meet Our Team
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Bryce and Christi Florence, Owners

Bryce and Christi Florence purchased the North Houston Home Instead location in 2021. They are thrilled to be a part of  a network whose mission is to improve the quality of life of aging adults.

Bryce graduated from the Texas A&M College of Engineering with a Bachelor of Science in Engineering. He then worked as an Engineer designing neighborhoods, roads, and water systems. Christi graduated from the Texas A&M College of Nursing with a Bachelor of Science in Nursing. She then obtained her license as a Registered Nurse. She has experience as an Emergency Room Registered Nurse and held a position as a Clinic Registered Nurse in a Pediatric Neurosurgery Clinic. 

Bryce and Christi's professional experience has taught them the value of serving others well, and they are excited to serve the families of North Houston. They want their clients to know that they are dedicated to providing knowledgable, high quality support. They also want their CAREGivers to know that they believe in empowering them to be the best versions of themselves and they are here to support them in their futures. 

 

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Julia Basaldua, Office Manager

Julia began her career with Home Instead as a Care Pro in Dallas/Fort Worth. After relocating to Houston in 2015, Julia joined our staff of Care Pros. She then began working on our Administrative Team as the Office Coordinator where she utilized her medical and customer service background. She was later promoted to Service Coordinator in June 2017 where she did a fantastic job and found her passion in helping others. In early 2019, Julia transitioned into our Support Specialist role where she would oversee our Invoicing, Payroll, 401k, and processing of long-term care insurance. In the height of the COVID Pandemic, Julia transitioned into her role as our Service Manager, and at the end of 2023, Julia was promoted to our Office Manager! Having filled many roles within Home Instead, Julia's knowledge in home care administration makes her an incredible asset to our team. 
 
As the Office Manager, Julia oversees our Administrative Team and ensures that our team has what they need in order to achieve the highest level of satisfaction from our clients and Care Pros. Julia also manages our scheduling department and maintains client and Care Pro schedules to create high-quality matches and develop extraordinary relationships. She does this by getting to know our Care Pros, our clients, and their families and working closely with our Client Care Manager to maintain good communication throughout the entire care team!
 
When she is not working, Julia loves spending time with her children, family, and friends. She enjoys going on museum adventures, road trips, and antique shopping. As a native Houstonian, she appreciates all that her city has to offer and feels fortunate to be able to make a difference in the lives of those around her.

 

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Tanisha Taylor, Home Care Consultant

Tanisha joined the Home Instead team in 2022 as the Client Care Manager where she promoted tremendous growth in our Quality Assurance program and provided exceptional service to our new and current clients. Tanisha now serves as our Home Care Consultant where she has built a large network of Senior Resources for our clients and their families. As an expert in the industry, Tanisha meets with families and future clients to help them navigate the Home Care Industry and develops an amazing Care Plan for our clients so that their experience with Home Instead is a seamless and enjoyable experience. 

Prior to working with Home Instead, Tanisha had experience working as a Discharge Planner where she worked with the public population while also collaborating with healthcare providers to enhance the quality of care for her patients. She graduated from Tennessee State University with a Bachelor of Science in Public Health and also worked as a Mental Health Technician. Her experience in the field of Public Health, Mental Health, Care Management, and Care Planning has been a huge asset to our team and to our clients. 

As the Home Care Consultant, Tanisha is the first point of contact for families and individuals interested in home care services. She is knowledgeable about our care services and she is a great resource for other programs and assistance that the community has to offer. Her goal is to promote safety, health, and wellbeing for her clients in their home while being a resource to family members and Care Pros to ensure high quality care. 

Tanisha is passionate about helping others and aims to have a positive impact on everyone she encounters at Home Instead. She takes pleasure in discussing the numerous benefits that Home Instead provides and seeing the beneficial impact it has on clients and their families.

Outside of work, Tanisha enjoys food and friends! 

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Verlyn Rojas, LVN, Client Care Manager

Verlyn Rojas is the newest addition to our team! More to come!

Nicole Barnes, Recruitment and Engagement Manager

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Taj Florence, Human Resources Information Systems Specialist

Taj is our Human Resources Information Systems Specialist, and he has had a tremendous impact on our team. Taj helps support our Administrative Team by maintaining compliant personnel records, accurate billing and payroll, and serving as a Key Player in our Human Resources Department. Taj graduated from Sam Houston State University with a major in Marketing and Business Administration. Taj's upbringing and academic pursuits laid the groundwork for a fulfilling career.

Entering the public sector, Taj dedicated his skills to the Department of Treasury, specializing in customer service, operations, and human resources. Passionate about problem-solving, Taj found joy in helping others navigate challenges, aligning seamlessly with a life goal centered on serving the community.

Beyond the workplace, Taj enjoys spending time with family. Staying active is integral to Taj's life, whether through playing basketball, hiking, or enjoying the vibrant rhythms of live music.

Taj's goals include continuous learning, a commitment to service, and a relentless pursuit of creating a positive influence on the world around them.

Charnice Burton, On-Call Coordinator

Charnice is one of our On-Call Coordinators. Charnice does a fantastic job of making sure that our clients and Care Pros are taken care of with high quality service 24/7! If you call on nights, weekends, or holidays, you might hear her lovely voice!

Charnice has worked for Home Instead for 2 years. She started her journey with us as an overnight Care Pro. After providing exceptional care to her clients, she was quickly promoted to the On-Call Coordinator position. Her passion for helping others and lifting others up when they are down in combination with her Care Pro experience, make her a great asset to our team. 

When Charnice isn't On-Call, she enjoys spending time with family. 

VeRhonda Stewart, On-Call Coordinator

VeRhonda joined our Home Instead family in 2022 as one of our On-Call Coordinators. VeRhonda does a fantastic job of making sure that our clients and Care Pros are taken care of with high quality service 24/7! If you call on nights, weekends, or holidays, you might hear her lovely voice!

VeRhonda came to us with great experience in the healthcare administrative/non-clinical setting within the hospitals and experience in doctor's office settings. Her passion for working with our senior community to ensure they receive the best care for their needs make her an incredible asset to our team. 

When VeRhonda isn't On-Call, she enjoys traveling, sports and spending time with her family and friends.

Our Team

Your Home Instead team in Houston, TX possesses a heartfelt desire to work with seniors in the community. It is our ultimate goal to forge extraordinary relationships between our clients and their Care Professionals.

When you are ready for help, our caring staff is on call to quickly answer your questions and accommodate your senior services needs.

Home Instead Caregiver wearing mask reading newspaper with senior man at home

Testimonial

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