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Home Care Benefit 

Personalized in-home care can help people age in place safely with dignity and independence. We provide our person-centered “home care” no matter where “home” is. From the family home to senior communities to rehab facilities and beyond, we are able to bring the care aging loved ones need to wherever they call home.
Home Instead Caregiver helps senior woman unload groceries from vehicle

Proudly Serving Aging Adults & Their Families

Our Promise

As a locally owned business, our team offers friendly, responsive service right in your neighborhood. Families love our team because we:
  • Do what we say we’re going to do – each and every time
  • Solve care problems using compassionate, person-centered solutions
  • Engage in thoughtful relationships with the families we serve
  • Give back to our community

About Us

Meet Our Team

Jill Bowers, Director of Operations

Jill Bowers, Director of Operations

​Jill discovered her passion for home care while attending San Francisco State University in 2007, she was offered the opportunity to work as a one-on-one live-in caregiver, for her elderly close family friend. She provided in-home care and support to her client, while simultaneously earning a Bachelor’s of Art Degree with an emphasis in Art History. She has also spent time working as a caregiver in a residential care facility providing personal care and companionship for six residents. Jill joined the administrative side of a home care organization in 2013 and quickly displayed great leadership potential, becoming an essential part of management and earned a promotion as Operations Manager in 2015. Jill joined Home Instead January of 2018 .Jill understands the home care industry and supports her team in all facets. Jill has great interpersonal skills, a “can-do” attitude, and an innate desire to help people. She currently resides in San Francisco and enjoys spending time with her friends, family and her dog.

Susan Anastasio, Director of Business Development

Susan Anastasio, Director of Business Development

Susan has been active in the healthcare industry for over 20 years, working closely with physicians, case managers, social workers, fiduciaries, and other healthcare professionals ensuring excellent communication and coordination of client needs. She served on the Membership Committee of CMSA San Francisco/East Bay Chapter for two years.

Victoria Black, Director of Care Management, Gerontologist

Victoria Black, Director of Care Management, Gerontologist

​Victoria Black, Gerontologist, received her Masters of Art in Gerontology at San Francisco State University and has actively been working with the elderly in San Francisco since, just under 10 years. Her Master's thesis emphasized the idea of creating and maintaining a Quality of Life at the End of Life and it has truly been her passion to ensure that older adults have the highest level of care while maintaining their dignity and independence. Victoria is excited to bring her experience and knowledge to the Home Instead team and is ready to collaborate and continue to grow with the Home Instead team.

 Ryan Santiago, Director of Staffing

Ryan Santiago, Director of Staffing

Ryan is our Director of Staffing, he has been with Home Instead Senior Care since 2000. He brings a lot of personal and professional experience including office and operations management as well technical support analysis – in addition to his warm and friendly demeanor, he is responsible for identifying CAREGivers and matching them with our Clients. In his free time, he enjoys spending time with family and friends, being a “foodie”, ballroom and Philippine Folk dancing, watching Thai drama shows “Lakorns”, traveling around the world and eating life.

team member

Gerald Medina, Recruitment & HR Manager

Gerald attended the University of California, Merced and graduated with a bachelor's degree in Psychology in 2014. He has been working in the Human Resources/Recruiting field since 2016. He enjoys working in the HR/Recruiting field. This is his first time working in the home care industry, but is very passionate about the industry and helping out our senior communities! He lives in a Filipino household and they always emphasize the saying "family first". As a loving grandson, he enjoys being able to take care of his Grandma and assisting her with her daily life. His Grandma has done so much for him since he was kid, from changing his diapers, to feeding him the best Filipino food growing up. He would do anything to give back to his Grandma. He is very happy working in this industry since Grandma means so much to him, he wants to give back to all the families taking care of their own grandparents. In his free time, he enjoyes eating outside, traveling, hiking, and break dancing!
 Frankie Woodruff, Office Coordinator

Frankie Woodruff, Office Coordinator

Frankie enjoys his work as Office Coordinator and the interaction with Clients, CAREGivers and Staff. He has worked at nonprofits, both in human services and in environmental preservation, for over 15 years. After 12 years in the Information Technology field, he has returned to office management and uses his talent in both fields to hep with efficiency and logistics.

George Beckstead, Executive Coach

George Beckstead, Executive Coach

​George has been with Home Instead since 2014. George formerly taught at the community college level and holds a Master’s Degree in Physical Education. After his teaching career he served as a member of the international gymnastics federation for USA gymnastics. Since moving to San Francisco twelve years ago he began a career in Executive and career coaching. George enjoys working with the staff at Home Instead and assisting his team with client care management. George is motivated to help clients have a positive experience and support with Home Instead senior care.

Courtney Schepp, Weekend Supervisor

Courtney Schepp, Weekend Supervisor

Courtney has over 20 years of both clinical and administrative healthcare experience. She has worked in the home care industry since 2014 providing support to both clients and CAREGivers. Courtney's passions include family, travel and healthcare. She has worked in healthcare on both sides of the country and even did some volunteer medical aid work in Kaoleni, Kenya. In Courtney's free time she enjoys traveling the globe with her husband and 3 kids.

Karen Rono, Service Coordinator

Karen Rono, Service Coordinator

Karen - With 17 years in the home care industry, Karen has overseen departments in Staffing, Care Management, and Human Resources. She also has earned a certificate as a Home Health Aide. She has an immense passion for geriatric health care and is an advocate for CAREGivers.

LaKeasha Pittman, Service Coordinator

LaKeasha Pittman, Service Coordinator

​Keasha was first introduced to home health while in graduate school in 2016. She joined the Home Instead San Francisco team in 2019, where she provides after hours and weekend support and staffing. She has a Master's Degree in Social Work and has experience providing geriatric mental health services and coordination of care. Keasha enjoys fusing her passion of traveling and mental health and has volunteered and provided consultation in Ghana, United Arab Emirates, and Mexico.

Our Team

Your Home Instead team in San Francisco, CA possesses a heartfelt desire to work with seniors in the community. It is our ultimate goal to forge extraordinary relationships between our clients and their CAREGivers.

When you or an elderly loved one is ready for help, our caring staff is on call to quickly answer your questions and accommodate your senior services needs.

Home Instead Caregiver wearing mask reading newspaper with senior man at home

Testimonial

Latest review from our community