Meet Our Team
We believe every family in the area deserves tailor made in-home senior care with a compassionate touch. That's why we established Home Instead® of Osterville, MA.

Proudly Serving Aging Adults & Their Families
Our Promise
- Do what we say we’re going to do – each and every time
- Solve care problems using compassionate, person-centered solutions
- Engage in thoughtful relationships with the families we serve
- Give back to our community
About Us
Meet Our Team

Joseph Bazzinotti, Owner
Joe has a very strong background in Operations Management. He has a Master's Degree in Operational Leadership from Suffolk University. Joe has been a CEO for several organizations before he took on the ownership role at Home Instead Cape Cod. He loves giving back and is happy he found such a rewarding career in caring for people in need. "This business is perfect for me, I love coming to work every day, my team is the best." Outside of work, Joe lives on the beach and loves playing with his dogs. Joe is a two-time Boston Marathon runner and loves the outdoors.

Monica Petrizzo, RN, BSN
Monica joined Home Instead Senior Care on June 16, 2014 as part of our training team and client care. After first practicing as an LPN, Monica returned to school and earned her BSN from St. Joseph College in Connecticut. Monica brings several years of varied nursing experience including long term facility care, governmental agencies, public health, and as a school nurse. Monica is a seasoned trainer with experience teaching high school aged children as well as adults. Monica teaches the Personal Care Homemaker course as well as a number of additional training offerings and in-service opportunities throughout the year. Monica also oversees our Quality Assurance program and provide services as a Client Care Manager. Originally from Connecticut, she and her family vacationed here for years before making Cape Cod their permanent home. Monica and her husband have four grown children and three adorable grandchildren and they hail from Falmouth.

Kim Stevens, Client Care Manager
Kim joined Home Instead in 2006 as a caregiver working with many clients over the years. In August of 2015, Kim was promoted to Client Care Manager. Her experience in working in the client’s homes is invaluable to understanding our client’s needs and helping to find the right caregivers to work with them. A native of Massachusetts, Kim and her husband moved to the Cape in July 1994 to raise her family. They reside in Mashpee.

Pamela Bumpus, General Manager
Pamela Bumpus joined HISC in May, 2015. Pam brings with her over 27 years of professional experience. Pam started her career working for the Woods Hole Oceanographic Institution for 23 years. After voluntarily resigning, Pam then was the Human Resource Manager for The Black Dog Tavern Company. Pam is responsible for the day to day business operations and HR compliance including hiring, training and retention of the CAREGivers as well as all other human resource duties. Pam is a native of Massachusetts and lives with her daughter in Falmouth.

Carl Kapp, Scheduling Coordinator

Bernadette E. Pardo, Administrative Assistant
Bernadette joined Home Instead Senior Care in October 2013 as a CAREGiver. She was promoted to Administrative Assistant in February 2014. "Bernie" assists the manager of human resources in the day to day operations, as well as other staff members as necessary. A native of Massachusetts, Bernie and her husband relocated to Cape Cod in June of 2013. They reside in Sandwich and have two grown daughters and two grandsons.

Colleen Mercurio, On Call Coordinator
Colleen joined Home Instead Senior Care in June of 2014 as the Weeknight On-Call Coordinator. She brings to HISC her compassion for helping others by assisting clients and maintaining the schedule until the office reopens each morning. Colleen has a degree in Environmental Science and works in the municipal sector during the day. She and her husband have three young children and reside in Yarmouth.
Our Team
Your Home Instead team in Osterville, MA possesses a heartfelt desire to work with seniors in the community. It is our ultimate goal to forge extraordinary relationships between our clients and their Care Professionals.
When you are ready for help, our caring staff is on call to quickly answer your questions and accommodate your senior services needs.
