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Home Care Benefit 

Personalized in-home care can help people age in place safely with dignity and independence. We provide our person-centered “home care” no matter where “home” is. From the family home to senior communities to rehab facilities and beyond, we are able to bring the care aging loved ones need to wherever they call home.
Home Instead Caregiver helps senior woman unload groceries from vehicle

Proudly Serving Aging Adults & Their Families

Our Promise

As a locally owned business, our team offers friendly, responsive service right in your neighborhood. Families love our team because we:
  • Do what we say we’re going to do – each and every time
  • Solve care problems using compassionate, person-centered solutions
  • Engage in thoughtful relationships with the families we serve
  • Give back to our community

About Us

Meet Our Home Care Team

Chris Lerch, Owner and CEO

Chris Lerch, Owner and CEO

Chris Lerch, owner of Home Instead Senior Care of San Antonio, gained respect and admiration for seniors through his rich childhood experiences with his grandparents and great-grandparents. His interest in serving seniors is largely due to the lessons he learned from his mother, the original family CAREGiver.

When asked about the mission of his Home Instead franchise, Chris states, "At Home Instead Senior Care we work hard to help families cope with the challenges of aging at home. In the spirit of my mother, the 'original CAREGiver', HISC of San Antonio strives to ease the burden of aging in place so that families can focus on enjoying their cherished seniors.

A native of Indiana, Chris and his wife, Shelley, have now lived in Texas for many years. They have 2 children and enjoy spending time together as a family.


Jackie Robb, General Manager

Jackie Robb, General Manager

Jackie came to Home Instead in 2011. In her 10 years she has been Director of Marketing and now is the General Manager of our franchise. Jackie has always had a love for seniors which she believes started with her being surrounded by loving great-grandparents and grandparents. Jackie is responsible for successfully directing and the coordination of all activities in the office for growth and development of the business. Jackie is interested in bringing the BEST non-medical Home Care to the Seniors and their families of San Antonio. Jackie has a degree in Communications from the University of Missouri- St. Louis. Jackie is presently serving as the Past President of Alamo Area Home Care Council and current Advisor of Alamo Area Home Care. Past Secretary of Case Management Society of South Texas. Jackie has founded and run her own live call in radio show Girl Talk Texas via this forum she could educate her audiences on senior topics. In her spare time, Jackie enjoys spending time with her family.


Sue Petitt, Retention/Recruitment Coordinator

Sue Petitt, Retention/Recruitment Coordinator

The Caregiver Trainer is responsible for the execution and organization of all training programs for Caregivers. Delivering results by maintaining a high level of commitment to personally getting things done. Coaching and developing Caregivers by advising, assisting, mentoring and providing feedback to others to encourage and inspire the development of work-related competencies and long-term career growth of our Caregivers.

Sue spent most of her life dedicated to children. In 2014 she started work in an assisted living facility with seniors and quickly found a passion for working with adults with mental and physical disabilities. Sue moved from Idaho to Texas and found her forever home at Home Instead Senior Care in San Antonio.

Sue receives calls from her previous Clients, family members of Clients and friends saying that she made a difference in their lives, every single one of them have left an imprint on her heart and made Sue what she is today.

Sue brings a wide range of experience with people to help find the best Caregivers San Antonio has to offer.


Joanna Hilton, Client Services Manager

Joanna Hilton, Client Services Director/ Alternate Administrator

​Joanna is responsible for successfully directing and coordinating all activities with the care of potential and existing Clients. Joanna is also responsible for billing and payroll for our Clients and CAREGivers.


Team Member Laurie Dorton

Laurie Dorton – Scheduling/Staffing Coordinator

Laurie performs a variety of duties in the coordination of scheduling service for the Clients.
She is responsible for scheduling Clients and CAREGivers in order to provide the highest quality service
to Clients with emphasis on creating extraordinary relationships.
Laurie has been with Home Instead for a year. She has been a caregiver on and off for 15 years.
Laurie took care of her mother for a number of years. Laurie is a former Medical Assistant for 6 years.
Laurie has a wonderful daughter and two bonus daughters in Chicago. She has lived in San Antonio most of her life.

Cody Lerch, Home Care Consultant

Cody Lerch, Home Care Consultant

Cody Lerch is a Home Care Consultant at Home Instead Senior Care San Antonio. Cody has been apart of the Home Instead San Antonio family since 1998, when his father started his own franchise. As a young man he would often spend time with his dad, visiting clients on holidays and weekends. After 18 years of watching the impact Home Instead Senior Care has made in Texas, Cody has decided to step up and take a bigger role.

Today, Cody spends his work days expanding the Home Instead brand, meeting with families who are starting a new chapter of senior care, and gaining information on the industry around San Antonio to better inform potential clients. Cody works with area physicians, home health agencies, hospices, nurses and many other health care professionals to ensure community awareness of the services Home Instead Senior Care offers seniors.


Cathy Lerch, Home Care Consultant

Cathy Lerch, Home Care Consultant

Cathy joined the Home Instead Senior Care team in 2017. Cathy works closely with the General Manager and Sales Team ensuring Home Instead Senior Care is well known in the San Antonio Community. Cathy works with area physicians, home health aganecies, hospices, nurses and many other healthcare professionals to ensure community awareness of the services we offer Seniors.

She enjoys sharing what Home Instead Senior Care can do to help the seniors in our community, and seeing the impact it has on the families. Cathy also works with incoming calls/inside sales from prospective Clients looking for services.

Outside of working with us, Cathy is an inspiration for amputees all over the U.S. After losing her hand in a car crash at 21 years old, she set out to share her story to help people overcome life challenges. She has spoken for Occupational Therapist at Hospitals, Hanger Clinic, Businesses, Youth Groups, and a retreat for Hall of Fame surfer Bethany Hamilton. Cathy’s passion is to make a difference in the world by serving others in our community.


Carol Schuh, Client Care Coordinator

Carol Schuh, Client Care Coordinator

Carol performs a variety of duties that relate to our Client care including quality assurance visits with our existing Clients. She continuously evaluates the care plan through a series of ongoing communications and visits to ensure high quality care for our Clients and their satisfaction.


Carmela Williams, Lead Caregiver/Mentor/Trainer

Carmela Williams, Lead Caregiver/Mentor/Trainer

Michelle Braune - Lead Caregiver/Mentor/LTC

Our Team

Your Home Instead team in San Antonio, TX possesses a heartfelt desire to work with seniors in the community. It is our ultimate goal to forge extraordinary relationships between our clients and their CAREGivers.

When you or an elderly loved one is ready for help, our caring staff is on call to quickly answer your questions and accommodate your senior services needs.

Apply for Senior Home Care Jobs in San Antonio, TX. Click the button below.

Home Care Jobs
Home Instead Caregiver wearing mask reading newspaper with senior man at home


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