Daytona Beach, Deland and all of Volusia County (Change Location)

Caregiver Portal

Resources for Caregivers employed by Home Instead of Volusia County

Please call (386) 255-0645 for additional assistance.

Home Instead CAREGiver Standing with Senior Smiling

Caregiver Forms and Links










Home Instead Assistance Program

Home Instead offers a counseling service that is completely free to employees! Whether you are dealing with the struggle of losing a client, dealing with a difficult case, difficulty expressing your feelings, or overwhelmed at work and at home--the Home Instead Assistance Program is there for you! Learn more & find contact information.

Frequently Asked Questions from Caregiver:

Paydays are on the 7th and 22nd of each month. If any of those days lands on a weekend, you will be paid on the Friday beforehand.

Pay stubs will be emailed to you from in a PDF attachment. The PDF attachment is password protected. To open the PDF attachment, enter the last four digits for your Social Security Number: xxxx

If you cannot find the pay stub in your email, check your spam/junk folder. You may also add to your contacts; this will make sure your paystub always delivered straight to your inbox.

First, attempt to clock in and/or out on the ClearCare Go App. Ensure you have a good phone signal. If not successful the first time, please try again.

If this does not work, please call the toll-free number on the back of your Home Instead badge. You must call this number from the client's phone. If neither of these steps work, call the office and a staff member will help troubleshoot the issue.

Telephony Instructions

*To CLOCK-IN using the clients's phone, dial 877-385-5784 and follow the prompts. Listen for your name to CLOCK-IN.

*To CLOCK-OUT using the clients's phone, dial 877-385-5784 and follow the prompts to mark your tasks complete, then press 9 to CLOCK-OUT.

  • Scrubs or polo shirt + slacks or pants (no jeans, no shorts) - unless otherwise instructed by the office.
  • You must always wear your identification badge
  • Safe, comfortable, close-toed (no Crocs, flip flops or sandals)

You may NOT wear the following: revealing shirts/tank tops, short skirts/shorts, denim jeans, sweat pants, pajama pants, yoga pants, heels, flip-flops, and hats.

Any questions about the dress code or anything else, please call the office at (386) 255-0645 and we will be happy to assist you.