Birmingham (Change Location)

Latest Reviews & Testimonials

It’s not always easy knowing where to start in the search for a quality home care agency for yourself or a loved one – the sheer number of options can be overwhelming, and finding the right agency is crucial to future happiness and well-being.

Read what other families in Birmingham, AL have to say about Home Instead!

HI BRAND OCT20 112A8424 LT
August 24, 2023
5-star review - By Matthew C.

Home Instead is FANTASTIC! My grandmother has had the need for home caregiver services a few times over the past several years, and we have had problems with numerous other providers. Not any more! We have been with Home Instead for a good long while now, and their processes and their people are the best! Dan and his team really do the work on the front end to make sure they understand the need, and then they take care of their staff to make sure they retain the best home caregiver team this city has to offer! I cannot say enough nice things or recommend more highly!

July 24, 2023
5-star review - By Anna L.

Home Instead has been such an excellent resource in caring for our elderly parents. For close to 5 years, these people have been a gift from God. They have helped me navigate very difficult circumstances with our aging parents. I highly recommend this team.

My family and I are very pleased with the care my mother received with Home Instead. The caregivers were well trained and friendly. Mom formed a bond with each one. The caregivers worked well with the hospice caregivers as well. The last months of her life were better because of the care and love she was shown. Thank you.

May 25, 2023
5-star review - By Leigh F.

Home Instead has provided in home care for my family since 9/2019. The caregivers are well trained, and some are now part of our family. The billing and scheduling staff are easy to work with and responsive to our needs.

August 5, 2022
5-star review - By Randy B.

These are caring people, looking to get you well.

September 11, 2021
4-star review - By June D.

Home Instead provided compassionate care for our parents in their home. The in home caregivers are well supported by the case managers and communication and care issues were resolved quickly and with a high level of satisfaction. A strength of working with Home Instead is the ready availability of the case manager, Kayla, and her persistence in resolving any issues that arose. Burdette, who works in the office that assists with long term care insurance communication also provided excellent service and was present and persistent in providing the information we needed. The caregivers themselves were well-trained and compassionate, offering great care for our parents. Some made helpful suggestions for improving our parents' quality of daily living. I would heartily recommend Home Instead to anyone looking for in home care for aging parents or relatives.

June 10, 2021
5-star review - By Kay C.

The Home Instead management staff were excellent in assisting me in finding caregivers for my mother who was very ill. They worked diligently each week to provide the needed assistance. The caregivers were caring and kind and very capable of taking care of my mother's needs. They were respectful of our home environment and took special care to handle my mother as they were addressing her needs. I was very pleased and grateful for the assistance provided to me during my mother's illness.

May 19, 2021
5-star review - By Margie N.

Home Instead Senior Care was wonderful! The caregivers were so very kind to my mother and we could not have been more pleased with the fine character of each of the caregivers! Also, the administrative staff was very easy and pleasant to work with in scheduling/rescheduling the caregivers. Thank you Home Instead!

May 14, 2021
5-star review - By Phyllis R.

We used Home Instead for caregiving for my father with Alzheimer's when it became too much for my mother to handle all by herself. We started out with four hours a week, and by the end, we were up to 18 hours a week. You could not ask for more caring, helpful caregivers who really partnered with my mom to give him the best care possible. For mom to be free to get out of the house for a little while, or go in the other room if he was being difficult, was life-saving. I have to specifically call out Kayla Cadden, our Client Services representative. She was so empathetic, kind, professional, and caring. She reached out to us very frequently, and always made sure that we had the right caregivers, and that we were getting everything we needed. Her involvement and follow-up were impeccable - Home Instead is lucky to have her. We have unfortunately had to move my father to a full-time nursing care facility, yet Kayla just came over to visit my mother and check on her yesterday - THAT's the level of caring you get with Home Instead. I strongly recommend this company to assist you with your loved ones. They not only helped care for my father, but they did things around the house that were overwhelming for my mother: washing bed clothes, vacuuming, sweeping/mopping the stairs, fixing meals for my dad -- you name it, they volunteered for it. I don't know what we would have done without Home Instead these past few months.

May 15, 2021
5-star review - By Warren C.

I could not be more satisfied with the service and care they have provided my Mother and Grandmother. Everyone has gone above and beyond at everything they do. I am at ease knowing that my Mother and Grandmother are always in good hands! I highly recommend Home Instead to anyone needing senior care!!

May 5, 2021
5-star review - By Jeff S.

After my dad's heart surgery, he was returning home to an empty house. Home Instead stepped in and offered that 24-hour monitoring and assistance my dad initially required. In time, I was able to reduce the caretakers' hours as my dad steadily improved but still was not quite ready to be completely on his own. Dan Pahos and his team of dedicated employees offered prompt and professional service. I was impressed by the personal interest in my dad's well-being, from the administrative level down to those individuals who actually sat with my dad. I would highly recommend Home Instead's services to anyone who needs non-medical care and assistance for aging parents, whether on a temporary or long-term basis.

March 20, 2021
5-star review - By Rebecca P.

I have been very impressed with the amount of communication with our scheduling and client services personnel. I like that we have specific agents assigned to us so we speak to the same people whenever we are contacted regarding any changes or when they just call to check and see how things are going. I have also enjoyed the caregivers that have been sent to care for my mother so far. Home Instead has made everything so easy on us.

February 16, 2021
5-star review - By Ricky S.

My Aunt has been pleased with the Home Instead Caregivers that have served her. The staff are friendly and easy to work with.

December 9, 2020
5-star review - By J. Bart R.

Excellent organization, very caring and professional.

November 18, 2020
5-star review - By Tracy D.

Our Home Instead caregiver feels like part of our family. With her caring for my mother, I can feel comfortable leaving her at our home while I'm out taking care of my real estate clients. It's a win-win for everyone!

The Benefits of Home Care

Read more about how home care services can help enhance a person’s enjoyment of life.
Home Instead Caregiver stands smiling in front of senior woman in bed