Latest Reviews & Testimonials
It’s not always easy knowing where to start in the search for a quality home care agency for yourself or a loved one – the sheer number of options can be overwhelming, and finding the right agency is crucial to future happiness and well-being.
Read what other families in Birmingham, AL have to say about Home Instead!
- By Margie N.
Home Instead Senior Care was wonderful! The caregivers were so very kind to my mother and we could not have been more pleased with the fine character of each of the caregivers! Also, the administrative staff was very easy and pleasant to work with in scheduling/rescheduling the caregivers. Thank you Home Instead!
- By Warren C.
I could not be more satisfied with the service and care they have provided my Mother and Grandmother. Everyone has gone above and beyond at everything they do. I am at ease knowing that my Mother and Grandmother are always in good hands! I highly recommend Home Instead to anyone needing senior care!!
- By Phyllis R.
We used Home Instead for caregiving for my father with Alzheimer's when it became too much for my mother to handle all by herself. We started out with four hours a week, and by the end, we were up to 18 hours a week. You could not ask for more caring, helpful caregivers who really partnered with my mom to give him the best care possible. For mom to be free to get out of the house for a little while, or go in the other room if he was being difficult, was life-saving. I have to specifically call out Kayla Cadden, our Client Services representative. She was so empathetic, kind, professional, and caring. She reached out to us very frequently, and always made sure that we had the right caregivers, and that we were getting everything we needed. Her involvement and follow-up were impeccable - Home Instead is lucky to have her. We have unfortunately had to move my father to a full-time nursing care facility, yet Kayla just came over to visit my mother and check on her yesterday - THAT's the level of caring you get with Home Instead. I strongly recommend this company to assist you with your loved ones. They not only helped care for my father, but they did things around the house that were overwhelming for my mother: washing bed clothes, vacuuming, sweeping/mopping the stairs, fixing meals for my dad -- you name it, they volunteered for it. I don't know what we would have done without Home Instead these past few months.
- By Jeff S.
After my dad's heart surgery, he was returning home to an empty house. Home Instead stepped in and offered that 24-hour monitoring and assistance my dad initially required. In time, I was able to reduce the caretakers' hours as my dad steadily improved but still was not quite ready to be completely on his own. Dan Pahos and his team of dedicated employees offered prompt and professional service. I was impressed by the personal interest in my dad's well-being, from the administrative level down to those individuals who actually sat with my dad. I would highly recommend Home Instead's services to anyone who needs non-medical care and assistance for aging parents, whether on a temporary or long-term basis.
- By Rebecca P.
I have been very impressed with the amount of communication with our scheduling and client services personnel. I like that we have specific agents assigned to us so we speak to the same people whenever we are contacted regarding any changes or when they just call to check and see how things are going. I have also enjoyed the caregivers that have been sent to care for my mother so far. Home Instead has made everything so easy on us.
- By Ricky S.
My Aunt has been pleased with the Home Instead Caregivers that have served her. The staff are friendly and easy to work with.
- By J. Bart R.
Excellent organization, very caring and professional.
- By Tracy D.
Our Home Instead caregiver feels like part of our family. With her caring for my mother, I can feel comfortable leaving her at our home while I'm out taking care of my real estate clients. It's a win-win for everyone!