Home Care Benefit
Proudly Serving Aging Adults & Their Families
Our Promise
- Do what we say we’re going to do – each and every time
- Solve care problems using compassionate, person-centered solutions
- Engage in thoughtful relationships with the families we serve
- Give back to our community
About Us
Meet Our Team
Steven E. Coleman, Owner
Steve has owned and operated our Asheville-based office since 1997. Steve was previously Director of Latin America Operations for the Archer Daniels Midland Company. In this capacity, he was responsible for marketing and management throughout Mexico, Central and South America. Steve is a graduate of Ohio University where he earned a BS degree in communications.
Nicole Farrell, General Manager
operations, conducts Care Consultations, develops Plans of Care, and performs Quality Assurance home visits. Available for staff member and client concerns at all times. Night and weekend on-call supervisor.
Carly Rasnick, Office Manager
Maintains billing and payroll responsibilities, manages CAREGiver time reports, and supervises general day-to-day administrative procedures. Assists as needed in the processes of CAREGiver hiring, training, communication, and
support. Night and weekend on-call supervisor.
Robyn Grover, RN / Supervising Nurse
Consultations with our personal care clients, develops Plans of Care, and performs Quality Assurance home visits. Assists with general operations when needed.
Rhonda Rummage, Staffing Supervisor
manages telephone calls, performs Quality Assurance home visits. Night and weekend on-call supervisor.
Terri Mace, Saffing Coordinator
Maintains our client and CAREGiver schedules, fields, and manages telephone calls. Reviews and screens CAREGiver applications, communicates with CAREGivers as needed with policy and client-related issues. Night and weekend on-call supervisor.
Tippi Mace, Client Care Representative
care clients, Performs Quality Assurance home visits, assists administrative staff with other client-related matters. Week night on call supervisor.
Our Team
Your Home Instead team in Asheville, NC possesses a heartfelt desire to work with seniors in the community. It is our ultimate goal to forge extraordinary relationships between our clients and their CAREGivers.
When you or an elderly loved one is ready for help, our caring staff is on call to quickly answer your questions and accommodate your senior services needs.
More Than a Business
