Albuquerque (Change Location)

Meet Our Team

We believe every family in the area deserves tailor made in-home senior care with a compassionate touch. That's why we established Home Instead® of Albuquerque, NM.

Home Instead Caregiver helps senior woman unload groceries from vehicle


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Proudly Serving Aging Adults & Their Families

Our Promise

As a locally owned business, our team offers friendly, responsive service right in your neighborhood. Families love our team because we:
  • Do what we say we’re going to do – each and every time
  • Solve care problems using compassionate, person-centered solutions
  • Engage in thoughtful relationships with the families we serve
  • Give back to our community
About Us
Meet Our Team
Mary Martinez Headshot 2021

Mary Martinez, Franchise Owner

​Mary worked for the previous owner for two years before becoming the owner in 2002. She loves being a "hands on" owner, supporting her team every day.  She is a life long resident of Albuquerque. Mary is inspired by her parents, who are now clients. When not working, she enjoys spending time with her own family that includes two sons and a daughter. Mary is very involved in the community having served or currently serving on several boards including the Albuquerque Hispano Chamber of Commerce, The National Hispanic Cultural Center Foundation, New Mexico Bank and Trust Board, Uniting New Mexicans Against Adult Abuse, The Lovelace Medical Center Governing Board, and the Sophia's Autism Foundation.

Terri Ann Dorcas, Administrative Director

Terri Ann Dorcas, Administrative Director

Terri Ann has a heart of gold and our clients and caregivers know it! Terri Ann manages the Administrative team. She has been a member of our team for several years. She and husband David have two children. She has past experience as an EMT which serves our team quite well as she is a wealth of knowledge!

David B headshot

David Branch, Recruitment Manager/VA Specialist

David joined the management team after serving as a beloved caregiver out in the community. He joined the Service Coordination team and became our VA Specialist so most of his scheduling time was spent taking care of our honored Veteran clients. Recently, he moved to the position of Recruitment Manager and is excelling there! He is a cheer and dance coach when he is not working with us in the office. His energy and great attitude is contagious!​

Marithza Thomas, Adminstrative Assistant

Marithza Thomas, Adminstrative Assistant

​Marithza serves as Administrative Assistant, providing support for the Administrative Director. She works directly with our VA clients in processing their billing. Marithza joined the administrative team after working in the field as a CAREGiver. It was a hard decision for her to make until she realized she would get to serve so many more clients from the office!

Ernie Serda, Community Relations Manager

Ernie Serda, Community Relations Manager

Ernie has been a lifelong member of the Albuquerque community. He is a retired APD officer and very well respected by his peers those he meets in the health care industry. His compassion for those we serve shows in everything he does for our clients. When he is not working with Home Instead Senior Care, he is flying the friendly skies with Southwest Airlines.

Cindy Brown, Training and Resource Manager

Cindy Brown, Care Manager

Cindy has been on staff since 2008, but has worked in senior care for nearly 20 years. With a wealth of experience in Alzheimer's and dementia care, she assists families, Clients, and CAREGivers with solutions to their on-going and unique challenges as head of our Care Program. And as a Licensed Social Worker, Cindy's able to respond to more delicate and complicated situations. She also conducts various community education and support programs on aging. She loves and adores Kevin, her husband of over 20 years. A diehard University of Tennessee fan, she bleeds Big Orange. When she's not working, Cindy's an avid reader, devouring several books a week, and enjoys exploring the Jeep trails of Colorado.

Dolores Prince, Service Coordinator/Weekend Coordinator

Dolores Prince, Service Coordinator/Weekend Coordinator

Dolores began her Home Instead Senior Care journey in the Santa Fe office in 1998. As a smaller office at the time, she did a variety of office jobs including payroll, receptionist, staffing, interviewing -- just about anything necessary to keep it going! After moving away and then returning to New Mexico, she joined the Albuquerque office as a staffing coordinator over five years ago. Dolores specializes in overseeing our Department of Senior Affairs clients. She's a trained massage therapist and has worked in the behavioral field as well.

Dolores enjoys the beautiful New Mexico outdoors, loves to travel, and is fascinated by herbs and health foods. She is married and loves to spend time with her three granddaughters.

Our Team

Your Home Instead team in Albuquerque, NM possesses a heartfelt desire to work with seniors in the community. It is our ultimate goal to forge extraordinary relationships between our clients and their Care Professionals.

When you are ready for help, our caring staff is on call to quickly answer your questions and accommodate your senior services needs.

Home Instead Caregiver wearing mask reading newspaper with senior man at home