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Latest Reviews & Testimonials 

It’s not always easy knowing where to start in the search for a quality home care agency for yourself or a loved one – the sheer number of options can be overwhelming, and finding the right agency is crucial to future happiness and well-being.

Read what other families in the North Indianapolis area have to say about Home Instead!

HI BRAND OCT20 112A8424 LT
March 13, 2021
 - By Barb M.
We are so grateful to have found Home Instead for caregivers for my Mom. The care and concern that all the people that come to her home show her is outstanding.
Everyone goes above and beyond.
March 11, 2021
 - By Constance O.
My son has a Home Health Aid with this company. He is very pleased with the care he receives. Whenever I've called the office for something all the staff has been helpful and always so courteous. This is a time in my life that my son and I need help from someone who cares and Home Instead is our no.1 answer.
March 05, 2021
 - By Kathy K.
THANKS to Home Instead east Indy so much for all of their assistance, support, and positive attitudes! We appreciate everything they have done to make this phase in all of our lives more palatable! Mom was comfortable, safe, clean, fed, rested, and well cared for with our Home Instead Team!

March 04, 2021
 - By Jeffery O.
I met with a representative of home instead a few weeks ago. She came out to meet me the same day I called. She was so kind. Even my dogs liked her and they have a good sense of people. I was feeling really bad the day she came I almost cancelled but I know I needed the help. She came to my home and right away she knew I was hurting so she offered to help me to my bed and we had our meeting there. She was so kind to me. She made sure I had water and everything I needed before she left. She told me about the company. The helpers and everyone in the office. She told me about how great all of their aides are. How much they love their jobs and i especially like how they send in the same caregiver every time they come. Even if my caregiver can’t come for some reason they always send someone else. they have a scheduler there who is very good at making sure I am happy and like who they chose for me. Crystal said they work hard together to make sure they pair up people well and boy they sure do! I think my caregiver is someone I can trust she is always on time and very sweet to me. I am so glad that I found home instead. Another thing I really like is how someone from the office comes to introduce the caregiver the first time. Crystal gave me a paper with all of there pictures on it and told me about everyone who works in the office so I feel like I know them all already! I feel so good about my choice to pick home instead.

October 08, 2020
 - By Sadie P.
Home instead has been a blessing for my family. The lady who comes to my house to help my sister is so sweet and gentle with her. She has helped her so much with everything. She is even stronger now than before. They do her PT exercises and go for walks. She helps her with baths and they play memory games. When I come home from work. Everything is clean, smells so good, and dinner is always in the oven. She has become a part of our family. We will be having her here for Thanksgiving so that the rest of our family can meet this wonderful woman. She is a God send.

May 31, 2020
 - By Lisa F.
My mother's caregiver, Pam, has been a Godsend. We needed someone to cook meals and Pam is a perfect fit. She is a tremendous cook and, she is so pleasant and kind! We greatly appreciate Pam!!!

May 26, 2020
 - By John G.
I recently hired Home Instead Senior Care in Indianapolis, IN to help a family member. Their representative (Crystal) has been perfect. She knows the facts of their services very well and answered every question without having to look anything up.

She is fast! She met with me at 12:30 on a Friday and said she would be able to have a caregiver assigned to us by Monday. I thought there is no way she could react this quickly to meet our needs, but she did! She came back to our house with the new, highly trained, experienced, and permanent caregiver on Monday to introduce us to her and answer any questions we had. What company can top this level of service?

Then we needed a gait belt to help steady my relative while he goes up and down stairs and Crystal brought it to me the next day for no additional charge.

My sister also hired Home Instead Senior Care for her relative in Nevada. She also experienced excellent customer service from this company. We are all very impressed by Home Instead, and I highly recommend their services.

April 05, 2020
 - By Eric E.
I was looking for a company that would help watch my 90 year old mother after a stay at a hospital and rehab and was lucky enough to find Home Instead Senior Care. I have always said that it isn't always the company that makes the experience great but rather the people that work there. My original contact was with Crystal Carroll and she was amazing! She was patient, empathetic, understanding and responsive to everything I requested. She made sure my mom was well taken care of by matching the right caretakers with my mom. The two caretakers that helped out were Debra and Doritha and they too were great! My mom didn't want anybody in the house to watch her when she first came home but both of them made her feel very comfortable and very well taken care of that she overcame that objection. I highly recommend Home Instead Senior Care!

The Benefits of Home Care

Read more about how home care services can help enhance a person’s enjoyment of life.
Home Instead Caregiver stands smiling in front of senior woman in bed