Latest Reviews & Testimonials
It’s not always easy knowing where to start in the search for a quality home care agency for yourself or a loved one – the sheer number of options can be overwhelming, and finding the right agency is crucial to future happiness and well-being.
Read what other families in Tucson, AZ have to say about Home Instead!
- By R_heald.Although I do not yet have long-term experience with a home aide from Home Instead, my review now relates to the help that supervisor Tami Raab and her team has given to me in finding the best support for my uncle. My uncle has mid-stage dementia, and those of us who love him are very concerned to find a helper who is the best fit for his unique set of issues and who will help him to find some happiness during this difficult time. Tami and the gang have worked very closely with me to find a perfect fit. They have shown a great deal of concern and understanding about his emotional wellbeing, and patience with my laundry list of requirements. We are starting in with our caregiver in the next few weeks, and he seems a fantastic human. I will update this review as we move forward.
- By Susan H.The caregiver they sent took great care of my mother and did everything that was asked of her. I felt very confident leaving my mom in her care. The company worked with us in every way. We will definitely call on them again should the need arise.
Dannie, the Client Care Coordinator was lovely to work with. The caregivers were kind, professional, and helpful.
I would also give Kudos to both Bob D. and Betsy W. They too, are always here on time and meet my needs. While the demands on them don't come quite as much as they do for Frank, they too, tho, would receive the aforementioned Kudos that I'd said.
I should also add how fantastic the office staff is to work with. They’re efficient, warm, courteous and amiable! It's always been top-notch interaction from their top management Evie S., Deanna M. & others right on down the line, 24/7!!
I have used Home Instead for 2 separate occasions once for several months and recently for 8 weeks. In the whole the caregivers were great. Responded quickly, reliable, flexible and listens to instruction. If I ever had an issue I could pick up the phone and someone immediately responded and would address the issue promptly. One time I thought I lost something and the Director of Client Care came over to my home and searched for over an hour to help me find my missing item. If I am ever in need for help again I would definitely call Home Instead again for care. Thank you Home Instead and all my wonderful caregivers.
I want to thank Home Instead Senior Care staff in Tucson for their years of devoted service to our family since 2002. With our family dynamics the caregivers have really stepped up to their duties in the most stressful and difficult situations. The staff has been very mindful to our situations and attentive to protect my mother's well being. Janet Castillo and Jen Taylor truly given excellent council and understanding concerning the difficulties in our particular circumstances. Home Instead staff has honestly helped make my life easier.
Thank you Home Instead Tucson staff for your help in caring for Dr. Menick's patients! Your service is appreciated by all!
The caregivers have been outstanding and so have the staff. I would highly recommend Home Instead for in home care. I have found them to be competent, ethical and caring.
I want to express my sincere thanks to everyone at Home Instead. They help my family with the care of my mother during her final days. Everyone has been helpful, friendly, professional and most important, caring. I especially want to say how wonderful Serena was. She was my mom's primary caregiver and she was awesome! She was so professional and caring. My mother loved her and she has been difficult at time but Serena was always able to care for her with love. I can't thank everyone enough
All the caregivers and office staff I have met have been very helpful, kind and answered all of my questions that I have ask. If someone in the office don’t know the answer they will get an answer and call you back as soon as can.
My mom called me in the early morning telling me she was sick. She has Alzheimer's so doesn't remember when she ate last and so on. I called the Home Instead office and within a couple hours they had an around-the-clock schedule set up and staffed through the next five days. The first CAREGiver in hit it off right away with my mom, who's been a Genealogist for 50+ years. This CAREGiver also worked with Genealogy so they just started chatting away. Nice job on the quick staffing and the matching of CAREGivers to my mom. Took a weight off of my shoulders.
I sincerely appreciated the care that Home Instead provided for my father in his last days. The office staff was very friendly & responsive to our requests in a very timely fashion. I especially want to mention Emily who took care of my dad at nights. She was very helpful & had empathy. She did her duty with a smile on her face. Thank you so much. I want to thank Alan who also did a great job for my father, & he was with us when my father breathed his last & was praying with us. I was really touched. Jen Taylor , who I first met to discuss all the care was also phenomenal. I will highly recommend this agency.
Love the care the caregivers give my parents and my brother. When I call the office the staff is so friendly and understanding.
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