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Meet Our Team

We believe every family in the area deserves tailor made in-home senior care with a compassionate touch. That's why we established Home Instead® of Colorado Springs, CO.

Home Instead Caregiver helps senior woman unload groceries from vehicle

Proudly Serving Aging Adults & Their Families

Our Promise

As a locally owned business, our team offers friendly, responsive service right in your neighborhood. Families love our team because we:
  • Do what we say we’re going to do – each and every time
  • Solve care problems using compassionate, person-centered solutions
  • Engage in thoughtful relationships with the families we serve
  • Give back to our community

About Us

Meet Our Home Care Team

Reed and Kate

Reed Kovalan, Franchise Owner

Reed and his wife, Kate, started their Home Instead franchise in 2004. In 2012 they expanded and bought a second Home Instead franchise. They were drawn to the field based on their respect for our senior population and desire to help. Prior to the Home Instead, Reed was in corporate finance and Kate worked as a CPA. Kate and Reed have been married for 25 years and have four high school and college age kids. In their free time, they are both active with tennis and cooking. Their favorite thing is spending time with their family at the beach.

Michelle 2

Michelle, Director of Operations

Michelle is a Colorado native having lived in Denver, Pueblo and Colorado Springs and loves all that Colorado has to offer. She is very active in the office and oversees the leadership of the organization and ensures we provide the highest quality caregiving services. Michelle comes from a diverse background; she was Director of Human Resources for a local therapy company and has also been in Business Development positions. She is now serving in her most rewarding role as Director of Operations for Home Instead. Michelle is passionate about exceeding expectations of clients and CAREGivers, and sets an example of leadership in her office and the industry. She has earned her degree in Business Management and Human Resources. In her spare time, Michelle enjoys giving back to the community through philanthropy, cooking, gardening and most importantly spending time with her family and friends.

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Kelly, Client Care Coordinator

Kelly was raised in La Veta, Colorado and moved to Colorado Springs in 1995 to pursue her degree. She began her professional career as a Behavioral Specialist working with children on the Autism Spectrum. In 2006, Kelly joined the healthcare field in her role as a CNA in hospitals, hospice, home health, long-term care, and outpatient rehab. She has extensive training in Dementia and Alzheimer’s, Parkinson’s Disease, MS, End of Life Care, Assistive Devices, and more. Her well-rounded knowledge of the industry allows her to support CAREGivers and to ensure quality care for clients. Kelly believes in promoting the independence of the elderly population, striving to be an advocate that supports their needs.

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Brittaney, Service Coordinator

Born and raised in Manteca, California, Brittaney has always had a passion for helping others. With experience working at a rehab center and as a Social Service Assistant in a senior community, Brittaney continues her dedication in serving seniors and their families. Making the most of every moment, she loves listening to clients' stories and seeing them smile. Brittaney and her husband recently moved to Colorado Springs for her husband’s service in the military. Brittaney is dedicated to her role at Home Instead, making a difference in the everyday lives of seniors in Colorado Springs.

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Katherine, Service Coordinator

Katherine comes from a Home Instead in Ohio. She graduated with a B.S. in Organizational Leadership with a Minor in French from Wright State University. She enjoys working with all the departments, caregivers, and clients. She has a background in scheduling and marketing for an Ohio Architecture firm and retail/customer service experience. She developed a passion for working with seniors from personally caring for family members, including her grandmother with Alzheimer’s. She loves spending her time traveling, reading books, dog sitting, and hiking national trails.

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Valerie, Weekend On Call Service Coordinator

Valerie lived in Texas and is a proud supporter of the Military. As a mother, sister and former spouse of a combat veteran, Valerie considers herself Bilingual as she speaks English and Military. Valerie’s passion for people started early in 2002 as a nurse with a focus on Pre and Post Deployment Care at Fort Sam Houston. Valerie is also well versed in many aspects of Human Resources and has a degree in Information Technology along with a Geographic Information Technology degree. Valerie has almost a decade of experience in Senior Care from Home Health to Hospice. She strongly believes everyone should be treated with compassion and empathy. Her natural ability to form strong social connections with her clients has proven over time that having a big heart is almost as important as the patient care.

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Erin, HR Coordinator

Erin was born and raised in Orange County, California and has always been committed to making a difference in her community through volunteer work with various local and national organizations. Erin earned her Bachelor's degree in Psychology at Northern Arizona University, while also gaining administrative experience working at the university's College of Business. With a passion and eagerness to make a difference in the lives of seniors, Erin began her work with Home Instead as a CAREGiver for the Greatest Generation. She continues to strive to help others in her community through caring for seniors and building relationships with them and their families.

Ashley Flores

Ashley, Administrative Assistant

Born and raised right here in Colorado Springs, Colorado, Ashley loves working in the office but also enjoys working with clients as a Care Professional. With her experience working in assisted living communities, she has a wide range of skills and knowledge providing medication assistance, care, and companionship to the senior community. She now continues to grow within the administrative aspect of client care working as an Administrative Assistant for Home Instead. She enjoys spending time outdoors with her husband and cooking with her family.  Ashley believes in treating the elderly population with dignity and respect while still promoting independence.  "Caregiving often calls us to lean into love we didn't know possible." -Tia Walker

team member zach

Zachary, Training Coordinator

Zach is originally from New Mexico but moved to Colorado Springs in 2005. In 2009 he started his professional career as a Certified Nurse Aid and over the course of the past 12 years he has gained experience working within many levels of care ranging from home health, long-term care, to outpatient rehab. Zach has extensive training and experience working with Dementia and Alzheimer's, Parkinson's Disease, End of Life Care, Restorative Care and more. His fundamental knowledge of the industry allows him to support CAREGivers as they complete their orientation and become valuable members of the Home Instead Team. Zach believes in promoting the independence of aging adults as well as growing strong, lasting relationships to ensure the highest level quality care for clients.

Our Home Care Team

Your Home Instead team in Colorado Springs, CO possesses a heartfelt desire to work with seniors in the community. It is our ultimate goal to forge extraordinary relationships between our clients and their Care Professionals.

When you are ready for help, our caring staff is on call to quickly answer your questions and accommodate your senior services needs.

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