Home Care Benefit

Proudly Serving Aging Adults & Their Families
Our Promise
- Do what we say we’re going to do – each and every time
- Solve care problems using compassionate, person-centered solutions
- Engage in thoughtful relationships with the families we serve
- Give back to our community
About Us
Meet Our Home Care Team

Reed Kovalan, Franchise Owner
Reed and his wife, Kate, started their Home Instead Senior Care franchise in 2004. In 2012 they expanded and bought a second Home Instead Senior Care franchise. They were drawn to the field based on their respect for our senior population and desire to help. Prior to the Home Instead, Reed was in corporate finance and Kate worked as a CPA. Kate and Reed have been married for 25 years and have four high school and college age kids. In their free time, they are both active with tennis and cooking. Their favorite thing is spending time with their family at the beach.

Michelle, Director of Operations
Michelle is a Colorado native having lived in Denver, Pueblo and Colorado Springs and loves all that Colorado has to offer. She is very active in the office and oversees the leadership of the organization and ensures we provide the highest quality caregiving services. Michelle comes from a diverse background; she was Director of Human Resources for a local therapy company and has also been in Business Development positions. She is now serving in her most rewarding role as Director of Operations for Home Instead. Michelle is passionate about exceeding expectations of clients and CAREGivers, and sets an example of leadership in her office and the industry. She has earned her degree in Business Management and Human Resources. In her spare time, Michelle enjoys giving back to the community through philanthropy, cooking, gardening and most importantly spending time with her family and friends.

Kelly, Client Care Coordinator
Kelly was raised in La Veta, Colorado and moved to Colorado Springs in 1995 to pursue her degree. She began her professional career as a Behavioral Specialist working with children on the Autism Spectrum. In 2006, Kelly joined the healthcare field in her role as a CNA in hospitals, hospice, home health, long-term care, and outpatient rehab. She has extensive training in Dementia and Alzheimer’s, Parkinson’s Disease, MS, End of Life Care, Assistive Devices, and more. Her well-rounded knowledge of the industry allows her to support CAREGivers and to ensure quality care for clients. Kelly believes in promoting the independence of the elderly population, striving to be an advocate that supports their needs.

Brittaney, Service Coordinator
Born and raised in Manteca, California, Brittaney has always had a passion for helping others. With experience working at a rehab center and as a Social Service Assistant in a senior community, Brittaney continues her dedication in serving seniors and their families. Making the most of every moment, she loves listening to clients' stories and seeing them smile. Brittaney and her husband recently moved to Colorado Springs for her husband’s service in the military. Brittaney is dedicated to her role at Home Instead Senior Care, making a difference in the everyday lives of seniors in Colorado Springs.

Kristy, Service Coordinator
Born and Raised in Gainesville, Florida, Kristy has always found herself helping others. She spent may years working with mentally and physically handicap individuals. She then was a Law Enforcement Dispatcher with the Sheriff’s Office for 17 years where she retired from the State of Florida in 2017. In addition, she has worked as a private caregiver over the last 25 years. Kristy and her husband moved to Colorado Springs for her husband’s career. They enjoy exploring new things and spending time with their fur babies. Kristy is passionate about developing relationships with Clients and CAREGivers that focuses on quality care.

Annette, HR Coordinator
Annette grew up in the San Luis Valley and is a true Colorado native. She received her B.A. in Education and began her career as an elementary teacher. Not long after, she transitioned to a skilled nursing center in the Business Office and later a reentry center in their Human Resources Department. Annette and her husband moved to Colorado Springs in 2015 to be closer to their daughters. Annette is dedicated to her role at Home Instead Senior Care and enjoys supporting CAREGivers with her extensive experience in HR.

Erin, Administrative Assistant
Erin was born and raised in Orange County, California and has always been committed to making a difference in her community through volunteer work with various local and national organizations. Erin earned her Bachelor's degree in Psychology at Northern Arizona University, while also gaining administrative experience working at the university's College of Business. With a passion and eagerness to make a difference in the lives of seniors, Erin began her work with Home Instead Senior Care as a CAREGiver for the Greatest Generation. She continues to strive to help others in her community through caring for seniors and building relationships with them and their families.

Zachary - Trainer
Our Home Care Team
Your Home Instead team in Colorado Springs, CO possesses a heartfelt desire to work with seniors in the community. It is our ultimate goal to forge extraordinary relationships between our clients and their CAREGivers.
When you or an elderly loved one is ready for help, our caring staff is on call to quickly answer your questions and accommodate your senior services needs.
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