Meet Our Team

As a Certified Occupational Therapy Assistant, Megan began her career providing care in local hospitals, nursing homes, and private homes. Through this experience, she saw the growing need for high-quality, ongoing support for seniors in their own homes. Inspired to make a greater impact, she opened a local Home Instead franchise.

Megan has proudly served as the owner since 2012, providing leadership and setting the overall direction for the office. She works closely with her team to ensure clients, their families, referral partners, and caregivers all receive an exceptional experience with Home Instead.

Outside of work, Megan cherishes time with her family and enjoys spending time outdoors.

 

Joe joined the Home Instead team in 2014 and brings more than 20 years of experience in human resources and operations management. His professional background includes employee relations, recruiting and staffing, performance management, benefits administration, and the development of policies and procedures.

In his role, Joe works closely with the office team to support recruiting, hiring, staff coordination, and day-to-day operations. He brings a hands-on, solutions-oriented approach and has extensive experience training Care Professionals in Alzheimer’s and dementia care, as well as problem-solving in complex care situations. Joe has more than 25 years of direct caregiving experience, which informs his practical and client-centered leadership style.

Joe’s professional education includes Business Management, Operations Management, Human Resources, Project Management, and Counseling. Outside of work, he enjoys outdoor adventure activities such as rock and mountain climbing, backpacking, skydiving, and kayaking, and values spending time with his grandchildren.

Jacinda is our Administrative Assistant / HR for the Beaver Dam Office.

Jacinda has been working with the senior community in their homes for more than 10 years. Starting at home caring for her mother, then working for a private client before finding an agency to work as a caregiver.  That only lasted a short time before being promoted to a Client Care Coordinator/ Scheduler. She held that position for nearly 3 years before coming “Home” to continue to serve her community and the seniors around her as Client Care Coordinator for Home Instead.  Then she transitioned into the Administrative Assistant / HR role she holds currently with our Home Instead office.

Outside of work Jacinda enjoys spending time with her family including her many nieces and nephews, taking extra special time to savor every moment with her daughter Olivia. Jacinda loves to spend time with and help care for her grandma every chance she gets. Jacinda enjoys getting lost in a good romance book... or 4; as well as writing her own book. Spending her time nurturing her creative energy.

 

Kat is our Scheduling Coordinator for the Beaver Dam office.

Kat has almost 15 years of experience working with seniors. She started off as a caregiver for her parents immediately after graduating from UW- La Crosse with a B.S in Philosophy and English. Together they navigated through medication issues, health concerns and management of Alzheimer's. When the level of care became too great the family brought in an agency like Home Instead to help. That was when Kat moved to caregiving as a profession. She started out as a CAREgiver in a franchise in Illinois. She and her husband moved to Wisconsin in 2014 and she joined the Beaver Dam office as a CAREgiver for 4 years before accepting a position to hone her scheduling skills. She is now back "Home" again and ready and willing to help out wherever needed.

Kat ironically spends a lot of quality time with her 2 cats and her husband, Jose. They dabble in culinary arts with a focus on locally produced goods and love spending time in the community experiencing all the region has to offer.

JC is our Remote Service Coordinator for the Beaver Dam Office. He brings a total of 11 years of experience in the healthcare setting, including over a year specifically dedicated to working with the senior community and home care providers. He specializes in scheduling and intake to ensure every client receives reliable, high-quality care. With a background deeply rooted in customer support, JC is dedicated to a customer-centric approach, resolving inquiries with empathy and accuracy.

Outside of work, JC loves to recharge by going out with his friends. You can often find him making the most of his free time at a karaoke night, where he enjoys sharing a song and a good laugh with his favorite people.