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Lead Care Professional

909 SE Everett Mall Way Suite C301, Everett, WA 98208

Job Description

Lead Care Professional
CARE IN HOME, LLC dba Home Instead

The Lead Care Professional provides dependable, high-quality care while helping ensure continuity of service for our clients. This position assists with shifts requiring coverage due to caregiver call-outs, new client starts of care, scheduling gaps, or other last-minute staffing needs.

The Lead Care Professional also trains and supports caregivers in performing personal care and more complex activities of daily living safely and confidently. Part of the job also includes helping out in the office with administrative tasks. Ideal candidate would have the ability to help out in the office or work as a caregiver.

Schedule and Availability

  • Must be available between 8:00 a.m. and 8:00 p.m., Monday through Friday
  • Must be prepared to accept last-minute assignments during these hours
  • Assignments may vary based on client needs and staffing demands
  • Must be dependable, responsive, and able to travel to clients throughout the agency's service area
  • This position is guaranteed 40 paid hours per week

When no client shift requires coverage, the Lead Care Professional will report to the office for a four-hour shift to assist with training, administrative duties, caregiver support, or other assigned tasks.

Primary Responsibilities

  • Provide coverage for caregiver call-outs, new client starts, open shifts, and urgent scheduling needs
  • Review and follow each client's care plan
  • Provide safe, respectful, and compassionate personal care
  • Help orient caregivers to new clients and established care routines
  • Demonstrate and reinforce proper caregiving techniques
  • Train and support caregivers with more complex activities of daily living, including:
    • Showers and bathing
    • Bed baths
    • Brief changes and incontinence care
    • Toileting and personal hygiene
    • Repositioning and mobility assistance
  • Safely and proficiently use or assist with:
    • Hoyer lifts
    • Sit-to-stand lifts
    • Gait belts
    • Bed, chair, wheelchair, and toilet transfers
    • Other approved mobility and transfer equipment
  • Accurately document services and promptly report changes in a client's condition
  • Communicate professionally with clients, families, caregivers, and office staff
  • Complete office, training, or administrative assignments when client coverage is not needed
  • Follow all company policies, client care plans, safety procedures, and applicable regulations

Qualifications

  • Current Washington State Home Care Aide credential or other qualifying caregiver credential (required)
  • Current CPR and first-aid certification (preferred)
  • Previous experience providing personal care and working with clients who have complex care needs
  • Demonstrated competency with mechanical lifts, gait belts, and safe transfer techniques
  • Ability to train, coach, and provide constructive guidance to other caregivers
  • Reliable transportation, a valid driver's license, and current automobile insurance
  • Ability to respond promptly to calls, texts, and scheduling requests during designated availability hours
  • Strong attendance, reliability, communication, and time-management skills
  • Ability to safely perform the physical duties required by the position
  • Ability to work with male or female clients
  • Can work with clients who has pets in the home

Compensation and Benefits

  • Guaranteed 40 paid hours per week (regardless if you worked less)
  • Performance bonus of up to $600 after successfully completing the first 90 days of employment
  • Paid time off (PTO) accrual
  • Paid sick leave accrual
  • One additional paid personal day each quarter—up to four paid personal days per year
Salary starting at $25 hour.