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A Home Instead caregiver helps an elderly man choose between two sweaters, showcasing thoughtful and personalized assistance for daily routines.

Meet Our Team

We believe every family in the area deserves tailor made in-home senior care with a compassionate touch. That's why we established Home Instead® of Midland, TX.

Proudly Serving Aging Adults & Their Families

Our Promise

As a locally owned business, our team offers friendly, responsive service right in your neighborhood. Families love our team because we:
  • Do what we say we’re going to do – each and every time
  • Solve care problems using compassionate, person-centered solutions
  • Engage in thoughtful relationships with the families we serve
  • Give back to our community
About Us
Meet Our Home Care Team
Lorena Will 09

Lorena Shensky MSN,FNP-BC, & William Shensky Franchise Owners

Lorena's journey in senior care began with a deeply personal experience: witnessing her grandmother's struggle with dementia and her family's challenges in finding reliable care at home. Motivated by this, she pursued a Bachelor’s in Healthcare Administration and a Bachelor of Science in Nursing from UT Rio Grande Valley.  After graduation, Lorena started her career as a floor nurse at a transplant hospital in San Antonio before transitioning to hospice nursing in 2017 and later obtaining her Master's in Nursing from Texas A&M Corpus Christi in 2021.

Throughout her nursing career, especially in hospice care, Lorena observed the gap in support for seniors living at home and the strain on family caregivers. Determined to make a difference, she wanted to help seniors maintain independence in their own homes for as long as possible.

In discussions with her husband, William, they both recognized a shared desire to address these challenges and provide quality home care for seniors. This shared passion led them to pursue opportunities with Home Instead in Midland, Texas, with the goal of serving the West Texas community with compassionate and reliable care.

Lorena and William are driven by a shared vision to positively impact the lives of seniors and their families in West Texas. Their commitment to providing quality care reflects their dedication to enhancing the well-being and independence of those they serve.

Daniela Garza Website

Daniela Garza, Director of Operations

Daniela joined the leadership team in late 2024, bringing with her a deeply personal connection to the mission of in-home care. After serving as her father’s caregiver during his recovery from a double lung transplant, she experienced firsthand the profound impact, compassion, and dedication required in caregiving. This experience continues to shape her leadership approach and commitment to the families and communities she serves.

Prior to joining Home Instead, Daniela built a strong foundation in corporate leadership with organizations such as Apple and Target, leading teams across Texas. With over 15 years of experience, she has specialized in team development, operational excellence, and driving sustainable growth. She holds a degree in Marketing from The University of Texas at San Antonio and is known for her ability to develop high-performing teams through coaching, accountability, and a people-first mindset.

Outside of her professional role, Daniela enjoys staying active, sketching, traveling, and exploring diverse cuisines. Her curiosity and creativity translate into her leadership style, where she embraces innovation, continuous improvement, and new perspectives.

Daniela leads with both heart and intention—bringing passion, integrity, and a relentless commitment to excellence. She is dedicated to ensuring that every client and family receives the highest standard of care, grounded in dignity, respect, and compassion.

Alberto Serrano 2023

Alberto Serrano, General Manager

Meet Al, our General Manager and proud Texan native. Al is a Texas Tech Red Raider with an extensive 20-year journey in Telecom management. Beyond the office, Al is a devoted family man, wearing the hats of both a loving husband and a dedicated father.

In addition to his diverse background, Al is on a mission within our company – a mission to position us in a way that enables us to make a meaningful impact on the aging and Veteran community. With a heartfelt commitment, he seeks to leverage our resources to support and enhance the lives of as many individuals in the aging and Veteran community as possible.

While his professional prowess is evident, Al is more than just a leader; he's a sports enthusiast, a skilled handyman, and an unapologetic TV addict. Away from the corporate hustle, you'll find him cheering for his favorite teams, tackling DIY projects, and indulging in his guilty pleasure of binge-watching TV series.

One of Al's greatest strengths lies in his passion for connecting with people from all walks of life. He thrives on understanding diverse perspectives, making him not just a manager but a leader who values the unique contributions of each team member.

His life philosophy is summed up in a quirky yet profound saying: "Don’t sweat the petty things, and don’t pet the sweaty things." This philosophy reflects Al's laid-back yet focused approach to both work and life.

Get to know the man behind the manager—Al is more than just a Texan; he's a dynamic individual bringing a touch of Southern charm, a wealth of experience, and a genuine interest in the people he works with, all rooted in his proud heritage as a first-generation American of Mexican descent. His work mission? To make a positive difference in the lives of the aging and Veteran community, aligning our company's values with a commitment to community impact.

Rozephyr Jean 01 25

Rozephyr Jean, Recruitment & Engagement Advisor

Rozephyr Jean joined Home Instead in 2024 as an Engagement & Training Coordinator and transitioned into her current role as Recruiting & Engagement Advisor in early 2026. In this position, she focuses on recruiting top talent while actively engaging and supporting caregivers and the community. While she finds these responsibilities deeply fulfilling, her journey in healthcare began much earlier, inspired by her grandmother, who was known in her time as a “practical nurse.”
 
In 1988, after completing a two-year Health Occupations program, Rozephyr began her career as a nursing assistant for a physician who served both a private internal medicine practice and as an indigent health director in her hometown of Port Arthur, Texas. There, she supported underserved populations—many without insurance or access to government assistance. Over time, she advanced to office manager, where her role expanded beyond patient triage to include coordinating referrals, managing billing, obtaining insurance authorizations, scheduling outpatient testing, and researching programs to help patients access medications at low or no cost.
 
Rozephyr later spent 11 years in the proprietary college sector, where she held several leadership roles, including Executive Assistant to the President, Interim Campus President, Director of Financial Aid, and Career Services Advisor. In these roles, she supported students in programs such as Medical Assisting, Dental Assisting, and Medical Billing & Coding, helping them secure externships and successfully transition into the workforce.
 
Today, Rozephyr is passionate about recruiting high-performing caregivers whose skills exceed expectations in delivering quality care to Home Instead clients. She is equally committed to ensuring caregivers receive ongoing education and training, particularly in Alzheimer’s, dementia, and hospice care. She takes pride in mentoring caregivers to reach their full potential and advance into leadership roles such as Lead Care Pros.
 
Rozephyr lives by the principle, “Plan your work, and work your plan,” believing that success will follow with dedication and intention. Outside of work, she enjoys spending time with her grandchildren, whom she loves to spoil, and cherishes moments with her baby sister, a nurse practitioner who inspired her move to Midland, Texas.

Karla Winters, RN, Client Care Manager

Shelbi Website

Shelbi Deleon, Client Care Advisor

Shelbi joined Home Instead in 2014, as a Care Professional, however, she knew that she wanted to provide care for seniors and families at an early age. Shelbi comes from a large close-knit family; everyone is supportive of each other. Shelbi remembers when her grandfather’s health took a turn for the worse, and the difficulty in attempting to find reliable, compassionate, and knowledgeable care to help her grandfather live as independently as possible. Shelbi recalls how her passion for helping Home Instead Seniors grew as time went on. “The rewards of seeing our seniors’ smile are very heartfelt, it is fulfilling both mentally and spiritually”.  Shelbi feels incredibly lucky to have had the opportunity to care for many Home Instead clients, essentially “becoming part of the family”’, for many of them. She is grateful that she not only assisted many seniors with activities of daily living but also provided peace of mind and comfort to many family members.  

In April 2021, due to Shelbi’s outstanding performance as a care pro and consistent dedication to Home Instead, she was promoted to Office Coordinator.  Shelbi is excited and enthusiastic to serve clients and families in another way while expanding her career skill set. “I want to make things easy and stress-free for families, I am truly blessed to work for such an amazing company. The Home Instead owners have always made me feel welcomed and understand the importance of quality care”. Shelbi's recent promotion to Client Care Coordinator in August 2024 adds to her impressive journey with Home Instead. 

Jessica Hinijos 2024

Jessica Hinojos, Office Coordinator

Jessica embarked on her caregiving journey by dedicating her efforts to intellectually disabled adults. After gaining valuable experience, she transitioned to becoming a private caregiver for seniors, driven by a deep sense of fulfillment derived from aiding the most vulnerable members of society. In her own words, Jessica expresses the joy she finds in providing essential assistance and companionship, acknowledging the inherent rewards in such meaningful work.

Now, Jessica is taking the next step in her professional journey, transitioning into an administrative role. She eagerly anticipates applying the skills and experiences she has acquired as a caregiver to contribute to her new responsibilities. Her enthusiasm is palpable as she expresses gratitude for the opportunity to work for what she describes as an amazing company.

Jessica's journey exemplifies a seamless blend of compassion and dedication, from hands-on caregiving to a role where she can leverage her skills in a different capacity. Her passion for assisting vulnerable individuals, coupled with her appreciation for the company she works for, positions Jessica as a valuable asset to the team at every level.

 

Gabriel Website

Gabriel Gonzalez, Veteran Outreach Coordinator

Gabriel joined Home Instead in May 2025 as a Veteran Outreach Coordinator and Business Development Advisor. However, his passion for serving others, especially veterans and families, was developed long before joining the company.

Gabriel is a proud United States Marine Corps combat veteran who served during the invasions of Iraq and Afghanistan. After returning home, he faced many of the same challenges that countless veterans experience. For years, Gabriel was unaware of the benefits available to him, and it took over 20 years before he was finally able to receive the support he had earned. Through that journey, Gabriel gained a deep understanding of the difficulties veterans face when navigating the system.

Gabriel’s heart for caregiving became even more personal when his mother was given just three weeks to live and required assistance from another person. Faced with this reality, Gabriel and his spouse made significant life changes so they could care for her themselves. Through their dedication, love, and commitment, she was able to live an additional two years. That experience strengthened Gabriel’s belief in the importance of compassionate, reliable care and the impact it has not only on seniors, but on entire families.

Throughout his career, Gabriel has served in many roles including Marine, law enforcement officer, firefighter, EMT, and leadership positions within the oilfield industry. Each of these roles has shaped his ability to lead, serve, and connect with people from all walks of life.

As a Veteran Outreach Coordinator, Gabriel is passionate about helping veterans and their families understand and access the benefits available to them. He is committed to making the process easier and less stressful, ensuring that no one has to go through it alone.

Gabriel shares, “I know firsthand how hard it can be to navigate the system and how long it can take. My goal is to help others avoid that struggle and get the care and support they deserve.”

Gabriel feels honored to be in a position where he can serve others, give back to the veteran community, and be part of a company that values compassion and quality care.

Tana Website

Santana Mercado, Lead Care Professional

Santana “Tana” attended high school in Colorado, where she was actively involved in Honor Societies, Future Business Leaders of America (FBLA), Student Council, and an early college program focused on psychology. 

Prior to joining Home Instead, Tana worked at Victoria’s Secret, where she quickly distinguished herself as a top performer at both the district and regional levels. Her strong work ethic and ability to connect with people have been consistent throughout her career.

Tana began her journey with the company in April 2025 as a Care Professional, where she quickly built meaningful connections with numerous clients through her compassion and reliability. Her strong work ethic and leadership abilities led to her promotion to Lead Care Professional. She assists with client care as needed while also managing scheduling needs and ensuring smooth communication between caregivers and the office.

In addition to her role with Home Instead, Tana manages a social media agency on TikTok and operates her own business, reflecting her entrepreneurial spirit—something deeply rooted in her family background.

Her favorite part of working with Home Instead is the opportunity to make a lasting impact in the lives of clients and their families. “I’m honored to support families in our community and bring comfort, care, and connection to those who need it most.” Tana is committed to delivering compassionate, dependable care and making a lasting impact in the lives of every client and family she serves in the Permian basin.

Allie Website

Alexzandrea DeHaan, Lead Care Professional

Early in life I learned the importance of compassion, patience, and showing up for others. My grandmother being my guide as I grew, watching her dedicate her life to senior care. Modeling what it means to care with consistency, dignity, and heart. For the past ten years, I have focused on my own children, nurturing their growth and well-being. Eventually being called back when I chose to start donating my time with Meals on Wheels, I felt brought back to those roots and the core values my grandmother instilled in our family. Dignity, respect, and unwavering empathy. I wanted to create safe, nurturing spaces where clients truly felt at home, surrounded by warmth and genuine care. Weather I am assisting with daily routines, carefully coordinating care, or simply offering a listening ear, I wanted to be a source of comfort and hope. My greatest fulfillment comes from making a meaningful difference in the lives of those I serve, helping them not just to live, but thrive, knowing they are truly valued and cherished. 
 
Finding Home Instead was a turning point in my life. I truly felt seen and valued from the very beginning. They not only nurtured my skills but fueled my passion for home health care, making every day feel purposeful. Their unwavering support and genuine commitment gave me the confidence to grow, both professionally and as a person. Being surrounded by a team that believes in me has inspired a deeper dedication to this work, and I am forever grateful for the sense of fulfillment I experience every day. 

Our Team

Your Home Instead team in Midland, TX possesses a heartfelt desire to work with seniors in the community. It is our ultimate goal to forge extraordinary relationships between our clients and their Care Professionals.

When you are ready for help, our caring staff is on call to quickly answer your questions and accommodate your senior services needs.

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A Home Instead caregiver kneels to help an elderly man tie his shoes in a cozy living room, highlighting patient and personalized care for daily tasks.

Testimonial

Latest review from our community

Alberto Serrano, General Manager