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Why choose us ?


We believe aging should feel empowering, not limiting. That’s why we provide personalized care with a human touch, helping older adults live safely and with purpose at home.

Your Team

Behind every phone call, visit, and update is your local team who genuinely cares.

We're here to help with whatever you need, whenever you need it.

SAMUEL PATTON- Business Development Manager/ Co-Owner

SAMUEL PATTON- Business Development Manager/ Co-Owner

Phone Prompt 5

Samuel Patton serves as our Business Development Manager. He seeks to work with local businesses both medical and non-medical to build strong relationships to better understand senior needs in our area. Samuel offers educational opportunities to offices as well as bettering each of our Care Professionals with new processes and classes. He also meets with families in the beginning processes of signing to make sure families understand the process of what we do and why we have such a success rate with those that allow us in their residences.

BRANDY PATTON- General Manager/ Co-Owner

BRANDY PATTON- General Manager/ Co-Owner

Phone Prompt 5

Brandy Patton is our General Manager. She works to make sure each office staff member is working cohesively for our client needs and their success. Brandy meets weekly with each team member to reassess client goals and Care Professional abilities.

MARGIE ALVARADO- Client Care Manager

MARGIE ALVARADO- Client Care Manager

Phone Prompt 2

Margie Alvarado serves as our Home Instead El Paso Client Care Manager. She develops all individual care assessment plans for each home as each our clients are unique. She is part of the Care Professional matching process, as well as the decision maker for best processes in each home. Margie's goal is for each client to feel at home with our services and that each family help us tailor the experience to offer the best quality of life during our time together.

SILVIA HERNANDEZ- Hiring and Recruitment Coordinator

SILVIA HERNANDEZ- Hiring and Recruitment Coordinator

Phone Prompt 3

Silvia Hernandez is the main contact for all new Care Professionals and applicants for our Home Instead El Paso office. Silvia works to recruit and onboard the best Care Professionals for our client needs. Client priorities change in their time with us, so our goal is to continue to hire accordingly. Care Professionals are the heart of what we do and Silvia works to onboard each new employee to our standards. If you are currently interested in a position with our office, or looking for more applicant information, please contact our office at 915.584.5678 and choose Prompt 3.

SAMANTHA LLANOS- Service Coordinator

SAMANTHA LLANOS- Service Coordinator

Phone Prompt 4

Samantha Llanos coordinates all Care Professional and Client schedules to ensure smoothness of each shift. She works to match schedule needs with client priorities. Samantha is the main contact for all current Care Professionals. Her goal is to help build and maintain successful and consistent teams for each client's home.

AIDA YATES- Care Professional Relations

AIDA YATES- Care Professional Relations

Phone Prompt 4

Aida Yates serves our office as the connection between Care Professionals and our office staff. She assists with educational events, Care Professional visits, introductions for homes, and many other office needs to make sure our Care Professionals feel validated in their time here with our team.

JERRY LONGCOP- Weekend On-Call Coordinator

JERRY LONGCOP- Weekend On-Call Coordinator

Any Phone Prompt on Weekends

Jerry Longcop works Fridays, Saturdays and Sundays to assist our office when our main staff is not in office. His goal is to make sure each client receives on-time exceptional care. Our office offers 24-hour assistance and Jerry works to make sure each shift is fully filled and that families and Care Professionals have someone to reach at any time.

Our Social Purpose.


Our social purpose starts in El Paso, TX but it carries on across the world. The Home Instead network works to create a world where people own their aging journeys. This vision drives us to expand the world’s capacity to care.

    Giving Back

    Home Instead helps older adults age with greater hope and success whether they're our clients or not.

    Be a Santa to a Senior

    Need help during the day? Overnight care? Weekend coverage? We offer flexible options, on-time visits, and reliable care from Care Pros you know and trust.

    Walk to End Alzheimers

    Home Instead walks to help end Alzheimer’s and support families affected by the disease with hope, awareness, and community care.

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    Free Care Resources

    We strive to help family caregivers navigate the aging journey by providing helpful, free resources.