Recruiter & Caregiver Trainer

Pay: $17.00 - $19.00 per hour

Schedule: Monday-Friday 8:00 AM–5:00 PM | On-call responsibilities as needed

Objective:

The Recruiter/Trainer is responsible for promoting a high-quality culture among Care Professionals while ensuring clients receive exceptional care. This position supports caregiver engagement, training, and development while conducting quality assurance visits and monitoring client satisfaction. The Recruiter/ Trainer will also provide direct client care as needed and serve as a resource for both Clients and Care Professionals.

Primary Responsibilities:

• Training New Caregivers, Retainage, and supporting HR functions
• Reflect and uphold the core values, policies, procedures, and standards of Legacy Care Services Inc. d/b/a Home Instead.
• Conduct regular quality assurance visits with clients to monitor and evaluate the quality of care being provided.
• Train and support new Care Professionals in the field.
• Conduct Care Professional orientation, Bed bound training, Alzheimer's training, and Hoyer lift trainings.
• Evaluate and update orientation and training materials as needed.
• Identify training opportunities and collaborate with office leadership to support Care Professional development.
• Coordinate with office staff to ensure all aspects of client care and caregiver support are addressed effectively.
• Rotate on-call responsibilities with other office staff as assigned.
• Ensure all caregiving and training practices remain compliant with organizational policies, procedures, and applicable regulations.
• Ensure Home Instead standards are consistently met and upheld.

Secondary Responsibilities

• Facilitate the interview process, ensuring thorough assessment of candidates.
• Manage all new hire paperwork efficiently and accurately.
• Maintain regular attendance at the office and in the field to effectively execute job responsibilities.
• Adhere to all company policies, procedures, and business ethics standards.
• Maintain confidentiality and professionalism in all interactions and responsibilities.
• Perform other duties as assigned.

Education & Experience Requirements

• High school diploma or equivalent required.
• Current, active CNA license required.
• Previous Professional Caregiver, CNA, home care, healthcare, or senior care experience required.
• At least one year of experience in home care, healthcare, senior services, training, or a related field preferred.
• At least one year of HR experience preferred.
• Must possess a valid driver's license and reliable transportation.
• Must maintain current automobile insurance.
• Must complete all required internal CNA and Home Instead training.
• Must be comfortable working independently and collaboratively in a fast-paced environment.
• Must enjoy teaching, mentoring, and working closely with people on a daily basis.
• Strong computer skills required.

Knowledge, Skills & Abilities

• Demonstrates a thorough understanding of and commitment to the policies, procedures, standards, and values of Legacy Care Services Inc. d/b/a Home Instead.
• Excellent oral and written communication, computer skills, active listening, interpersonal, and customer service skills.
• Ability to communicate professionally and courteously with clients, families, Care Professionals, and office staff.
• Strong leadership, coaching, training, and mentoring abilities.
• Ability to work independently while also collaborating effectively with a team.
• Exercises sound judgment and maintains confidentiality, discretion, professionalism, and integrity.
• Strong organizational, time-management, prioritization, and problem-solving skills.
• Ability to manage multiple responsibilities and consistently meet deadlines.
• Demonstrates knowledge of the senior care industry and a commitment to providing exceptional client care.
• Ability to establish and maintain positive working relationships with franchise owners, office staff, Care Professionals, clients, families, and community partners.
• Proficient in Microsoft Word, Excel, email, and standard office equipment.
• Maintains a professional appearance and demeanor.

Job Type:

Full-time

Expected Hours: 40 hours per week

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Paid time off
• On-call compensation