Why choose us for home care in Washington, PA?

John has served in the healthcare industry in various capacities for more than 20 years. In September of 2021, John pursued his dream of owning a Home Instead franchise, which provided the unique opportunity to combine his passion to serve aging seniors with owning a premier homecare agency. John is grateful for the amazing team of caregivers and staff that join him in making Home Instead the leading provider of homecare services in Washington County, PA.

Ashley Cushey serves as the Office Manager at Home Instead, where she oversees daily business operations and ensures smooth coordination between caregivers, clients, and administrative staff. With a strong background in healthcare, Ashley brings over 15 years of hands-on experience to her leadership role. Her career began as a Certified Nursing Assistant (CNA) from 2009 to 2012, followed by more than a decade as a Licensed Practical Nurse (LPN) working in various settings including home health, flu clinics, and long-term care facilities. This extensive clinical experience gives Ashley a deep understanding of client needs and the importance of compassionate, quality care. Outside of work, Ashley is married and a proud mom of three. She resides in Washington County and enjoys spending time with her family and staying active in her community.

Alexi has been with Home Instead for nine years, beginning her journey as a Care Pro after experiencing firsthand the impact of in-home care while her grandmother was a client. Over the years, she has worn many hats, ultimately finding her true calling as the office scheduler. Alexi has been happily married to her wonderful husband for five years, and together they are raising their beautiful baby girl-along with their beloved fur baby. Outside of work, she has a love for The Beatles and enjoys photography whenever she can.

Jessika Smith brings more than eight years of experience providing compassionate care to elderly veterans through the VA, where she developed a deep appreciation for the trust families place in those caring for their loved ones. As Home Instead's Lead Care Pro, she plays an essential role in ensuring every client receives exceptional care from the very beginning. Jessika welcomes new clients through introductory visits, conducts quality assurance visits, supports caregiver orientation, and steps in whenever needed to ensure continuity of care. Her calm, dependable presence and genuine compassion help clients and families feel comfortable and supported, while her willingness to serve wherever she's needed makes her an invaluable resource for both the care team and the clients she serves. Jessika is passionate about helping older adults remain safe, comfortable, and independent in the place they love most—home

Robert brings more than 25 years of healthcare leadership and business development experience to Home Instead. Throughout his career, he has partnered with hospitals, physicians, rehabilitation centers, senior living communities, and home health organizations to strengthen relationships and improve the continuum of care. His passion is connecting seniors and their families with the resources they need to remain safe, independent, and cared for at home. As Business Development Advisor, Robert works closely with healthcare professionals and community partners to ensure families have access to compassionate, high-quality in-home care when they need it most. He believes that strong relationships, trust, and exceptional service are the foundation of outstanding care. Robert's extensive background in physical therapy, home health, hospice, and senior care gives him a unique understanding of the challenges families face and allows him to serve as a knowledgeable resource throughout their care journey.

Audrey believes that exceptional care begins with exceptional people. As Recruitment Coordinator, she is passionate about finding compassionate, dependable Care Professionals who have both the heart and the skills to make a meaningful difference in the lives of seniors and their families. With extensive experience in caregiver recruitment, onboarding, scheduling, and home care operations, Audrey works closely with applicants from their very first conversation through the hiring process, helping them feel welcomed, supported, and prepared to succeed. She understands that every great caregiver has the potential to change someone's life, and she takes pride in connecting caring individuals with a career that has purpose. Known for her organization, attention to detail, and friendly approach, Audrey enjoys building relationships with caregivers and supporting the team behind the scenes to ensure clients receive the dependable, compassionate care they deserve. She is committed to creating a positive experience for every applicant while helping strengthen the exceptional team that serves our community. Whether she's welcoming a new Care Professional or helping support the daily needs of the office, Audrey is dedicated to making a difference—one caregiver, one client, and one family at a time., audrey-tobias, Recruitment Coordinator , Audrey Tobias

As the weekday On-Call Supervisor for Home Instead, Susan provides after-hours support to ensure clients and caregivers always have the help they need. With 18 years of experience in homecare, Susan handles client and caregiver concerns, manages schedule changes, and coordinates responses to emergencies with care and compassion. Susan's goal is to create peace of mind for families and a supportive environment for caregivers. She takes pride in being a reliable resource who helps everything run smoothly - even after hours.

Tracey has worked in scheduling for over two years, helping coordinate care visits to ensure clients receive dependable, high-quality support. She collaborates closely with caregivers and clients to create schedules that are efficient, responsive, and tailored to individual needs. Her goal is to support the care team while providing continuity and peace of mind for the families served.