Why choose us for home care in Erie, PA?

Dianne's journey with Home Instead Senior Care began in 2002 when she joined the team as a CAREGiver. A long standing advocate for the Erie community and its residents, she knew she had found her passion. Dianne felt an instant connection to her clients and the Home Instead Senior Care mission: to enhance the lives of aging adults and their families. Shortly after she joined the company, she channeled this passion into her new role in the office as the Director of Public Relations, Development, and Operations. As she worked with the then Home Instead, Erie, owners to spread the word about the services the organization offers, and fostered long-lasting bonds with the clients, the families, and the CAREGivers, it became clear to Dianne that this mission was her calling. "I wanted to buy the business I'd worked for all those years because the clients and their families became a part of my heart," said Dianne. "I'm committed to helping others have peace of mind when it comes to their relative's welfare. I often wake up in the middle of the night worried about a CAREGiver, worried about the health condition of a client, and praying for an outcome." Home Instead's clients, CAREGivers, and office staff, are at the very core of Dianne's love for her work. To Dianne, it's personal. To contact Dianne, email: [email protected] .

Bob shares Dianne's passion for Home Instead Senior Care's mission. A lifelong Erie resident, he left his career in the auto industry to join his wife in supporting the seniors of Erie County and their families after volunteering his time for two years. He is the CEO- a title he does not take lightly- which is as tough and rewarding as it sounds. Bob merges business sense with compassion, understanding that preserving the dignity of our clients and providing quality training to our CAREGivers is the key to success for all. He hopes to broaden the reach of our services to all of Erie County in an effort to improve the quality of life for seniors throughout the area and ease the burdens on their families where possible. "We love seeing the CAREGivers become part of the family and developing long-term relationships with seniors," said Bob. "We enjoy quite a reputation in helping families care for relatives suffering from Alzheimer's and Dementia. Our CAREGivers are trained extensively in this area." To Bob, it's personal. To contact Bob, email: [email protected] .

Lisa joined the Home Instead, Erie, team in 2013 and has enjoyed working with the team every day since! She is proud to work for a company whose goal is to improve the overall quality of life by fulfilling seniors' wishes to remain in their home as they age while easing the burden on families. Behind all of the paper and daily tasks, she loves that the core of who we are and what we do helps those in need and relieves stress on families caring for the people they love and cherish the most. She feels blessed to call it her job as it brings her great joy and fulfillment. The Home Instead, Erie, mission statement, "With mindful hearts, we ease burdens, keep promises, and preserve dignity," is essential to everything Lisa does. "We succeed in providing the greatest care Erie County has to offer seniors, while being one of the best employers our local senior care industry has to offer. I enjoy being a part of this team and look forward to continuing to share our mission with more families and employees for years to come," said Lisa. To Lisa, it's personal. To contact Lisa, email: [email protected] .

Amy Jennings joined our team as Administrative Coordinator in September 2014. She enjoys the challenges that come with this fast-paced, high-energy workplace. Interacting with many CAREGivers and clients daily has helped her develop a better understanding of caring for seniors and their needs. Amy feels that helping a senior remain in their home is truly rewarding and accurately reflects Home Instead, Erie's mission statement: "With mindful hearts, we ease burdens, keep promises, and preserve dignity." To Amy, it's personal. To contact Amy, email: [email protected] .

Sue has been drawn to working with seniors for a long time. From working in the social services office at an assisted living facility during her college summers to cleaning apartments for seniors to make extra money during the school year, she's always loved spending time with the older and wiser generation. As her kids got old enough and Sue was ready to enter the work force, it's no surprise that she gravitated to agencies that provided support to seniors. Sue started as a CAREGiver with Home Instead Senior Care, Erie, in 2010, and began working in the office as a Scheduler less than a year later. Sue is incredibly grateful that her position allows her to get to know not only the seniors and their families, but the CAREGivers as well. To Sue, it's personal.

Carol joined the Home Instead, Erie, team in 2017 and loves the people who make up this fine organization. Currently, Carol works "behind-the-scenes" as the Billing Specialist. She has over 44 years of experience as a Registered Nurse and human rights advocate. In her day-to-day over those years, Carol found her love for our community's Senior Citizens. After working in one of Erie's local offices, Carol joined the Area Agency on Aging. There, she developed and implemented a number of different programs including Home PLUS, Project Elder Reach, and the Aging Waiver Program. Carol is committed to addressing quality of life issues as well as bringing comfort and caring into the lives of our seniors through her work. She is thrilled that circumstances lead her to Home Instead, where she knows that her beloved seniors are cared for with love and kindness. "It has been a joy working here, and in particular, working for Bob and Dianne Cunningham, who provide such tremendous support to this community, both through Home Instead, and their numerous charitable endeavors," Carol said. To Carol, it's personal.

Kathy began her journey with Home Instead Senior Care, Erie, in October of 2019. She currently coordinates billing and payroll for the Home Instead team. Prior to owning her own business, she also worked in the healthcare industry for 9 years. Kathy and her sisters had the extreme pleasure of caring for their parents in their own home, which makes her appreciate the love and compassion it takes to be a CAREGiver. On a daily basis, Kathy sees Home Instead's CAREGivers provide love and compassion for all of our clients and loves seeing that they are treated with the respect and dignity they deserve. "It is a blessing to be a part of this amazing team and work side-by-side with knowledgeable and devoted co-workers," said Kathy. To Kathy, it's personal.

The most influential person in Laura's life was her grandmother. She was the most beautiful woman inside and out, never judging, never bitter and always full of life and optimism. She shared her life stories with Laura and took her on many adventures as a child. Over time Laura's grandmother was diagnosed with Alzheimer's. Watching her decline was devastating for Laura. Eventually, Laura's mother had to place her grandmother in a residential assisted living community for elders with dementia, The Alpine View Lodge in San Diego, CA. Feeling the need to be there for her grandmother, Laura began working as a caregiver at the Alpine View Lodge. This is where she discovered her passion for working with seniors. It was hands down the hardest job (both physically and emotionally) Laura had ever done, but also one of the most rewarding. Knowing that she was helping to give her clients the best quality of life possible is what kept her going. Just to see the smiles on their faces or to have them hold her hand absolutely filled her heart with joy and purpose. When Laura moved to Erie approximately 14 years ago, she began managing senior living communities in the area. Then in March 2018, she was hired by HISC as an On-Call Supervisor. Through the years, Laura has been blessed by meeting some truly wonderful people. She can honestly say that many have touched her life through their kindness, stories, experiences and friendships. To Laura, it's personal.