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Why choose us for home care in Chambersburg, PA?

We believe aging should feel empowering, not limiting. That’s why we provide personalized care with a human touch, helping older adults live safely and with purpose at home.

Meet Our Team

Behind every phone call, visit, and update is your local team who genuinely cares.

We're here to help with whatever you need, whenever you need it.

J. Kurt Kay

J. Kurt Kay

In Remembrance of our Leader and Friend

We will never forget your leadership and support since 2010. You will always be with us in our thoughts as you cheer us on to greatness from above. Kurt Kay, Franchise Owner (1966-2019)

Karla Kay

Karla Kay

Franchise Owner

My late husband, Kurt, and I had the privilege of working together since 2008, serving seniors throughout Cumberland and Perry Counties. In 2010, we were honored to expand our reach by purchasing an additional territory, allowing us to serve families in Adams and Franklin Counties as well.

Eric Morrison

Eric Morrison

President of Sales and Growth

Eric is a Penn State University graduate where he earned a bachelor's degree in business management with a focus in Organizational Behavior and Leadership. Since graduating, he worked as an operations manager and successfully opened and operated a dental office in York, PA. He has several years of business management experience to bring to our team and is excited to be making an impact in our office as well as in the community. Eric resides in York, PA with his wife, Abby, and their 2 children. In his free time, he enjoys fishing, boating, and golfing.

Gail Walls

Gail Walls

Business Development Advisor

Gail is a Business Development Advisor with Home Instead, bringing over 35 years of hands-on and leadership experience in senior care.

Latosha Gates

Latosha Gates

Recruitment & Engagement Coordinator

Latosha joined Home Instead in August 2023. With 15 years of experience as a CNA at Spiritrust Lutheran Life, she has developed expertise in clinical care, hospice, and physical therapy. Following her role as a CNA, Latosha became a homecare supervisor, where she honed her skills in human resources, scheduling, recruitment, and marketing. Passionate about helping others, Latosha enjoys providing care and support to the elderly and making a positive impact on their lives. In her spare time, she loves to travel, cook, and spend time with her husband, Donovan, and their children, Donjore and Demi.

Sheilby Failor

Sheilby Failor

Service Coordinator

Sheilby brings more than 11 years of customer service experience and a genuine passion for helping others. She enjoys meeting new people, building relationships, and creating positive experiences for clients and families.

Get to Know a Care Pro


Amber Y., Home Instead Chambersburg, PA


For Amber Y, caregiving at Home Instead Chambersburg is more than just a job—it's a commitment to community. Amber comes to us with a background in certified nursing assistant with 10 years of related experience. With 3 months at Home Instead, Amber has built relationships rooted in trust, compassion, and shared joy.

For Amber, the reward is in the connection. "Putting a smile on their face even on a tough day," Amber shares. Through these shared moments, Amber has learned valuable life lessons, noting, "Never give up."

Amber's daily goal is simple: ensure every client feels safe, comfortable, and cared for. Skilled in all care and situations, Amber finds joy in the details of each visit. "Receiving positive feedback from your client and the office," Amber says of a typical day.

Amber praises the local team for their dedication and communication. "Our office is full of caring people who are empathetic and understanding and always do their jobs to the highest level," Amber notes. "Getting shifts covered."

In every way, Amber reflects the heart of caregiving: consistency, connection, and the quiet pride of knowing you've made someone's life better today.