Why choose us for home care in Norman, OK?

Jeff Delancy is the owner of Home Instead Senior Care Norman, a leading provider of senior care services in the area. Known for his hands-on approach, Jeff is passionate about forging lasting connections with clients, ensuring they receive top-notch care tailored to their unique needs. With a background spanning 17 years in corporate accounting and tax as a CPA, Jeff brings a wealth of expertise to his role, leveraging his skills to optimize office operations and elevate the standard of care provided by his agency. Driven by a genuine concern for the well-being of seniors in the community, Jeff is committed to delivering excellence through personalized care plans and a dedicated team of caregivers and office staff, striving to set the benchmark for home care agencies in Norman and the surrounding areas. Beyond his professional endeavors, Jeff finds joy in spending quality time with his beautiful wife Jennifer and their three children. As a family, they relish the opportunity to explore new destinations and create lasting memories through travel, balancing their adventures with the enriching experiences of their children's activities. Through his multifaceted pursuits, Jeff exemplifies a steadfast dedication to both his family and the community he serves.

Tabitha is a seasoned professional with a deep passion for senior care and a commitment to nurturing talent within the caregiving community. As the Human Resources Coordinator for Home Instead Norman, Tabitha plays a pivotal role in shaping the organization's caregiving team, overseeing the recruitment, hiring, and training of new caregivers to ensure the highest standards of care are maintained. Before assuming her current role, Tabitha gained valuable hands-on experience as a Certified Nursing Assistant (CNA) in nursing homes and as a caregiver for Home Instead. Her frontline experience provided her with invaluable insights into the unique needs and challenges faced by seniors, as well as the essential qualities and skills required to deliver compassionate and effective care. Driven by her genuine desire to make a difference in the lives of seniors and their families, Tabitha transitioned into her role as a Human Resources Coordinator, where she applies her wealth of knowledge and expertise to recruit, train, and support caregivers in providing exceptional care to Home Instead clients. Outside of her professional endeavors, Tabitha is an avid outdoor enthusiast who finds solace and joy in nature. Whether she's hunting, fishing, or spending time with her beloved animals, Tabitha cherishes the opportunity to connect with the natural world and rejuvenate her spirit. Tabitha's unwavering dedication to excellence, coupled with her compassionate nature and genuine love for seniors, makes her a valued member of the Home Instead team, committed to enriching the lives of seniors and their families in the Norman community.

Kathy is a seasoned professional with a wealth of experience and expertise in the in-home care industry. As the Scheduling Coordinator for Home Instead Norman, Kathy plays a crucial role in ensuring that every client receives consistent and reliable care, while also managing the scheduling needs of our dedicated team of caregivers. With a background that spans various roles within the in-home care environment, Kathy brings a diverse skill set and a deep understanding of the intricacies of client care and caregiver management. Her experience includes roles in human resources, billing, client care, and veteran coordination, giving her a comprehensive understanding of the multifaceted needs of our clients and caregivers. In her role as Scheduling Coordinator, Kathy is responsible for creating and maintaining schedules that meet the unique needs and preferences of each client. She works diligently to ensure that caregivers are scheduled for all shifts and that any scheduling issues are resolved quickly and efficiently, allowing for seamless continuity of care. Kathy's dedication to excellence extends beyond her role in scheduling. She loves to share her knowledge and provide key insights in our day-to-day operations, contributing to the overall success and effectiveness of our caregiving team. Outside of work, Kathy finds joy and relaxation in spending time with her husband and daughters. She is a devoted pet parent to her dogs and cat, cherishing the companionship and unconditional love they bring into her life. Kathy enjoys simple pleasures like relaxing at home, unwinding from the demands of the day and embracing moments of peace and tranquility. Kathy Moss's extensive experience, dedication to excellence, and commitment to ensuring the highest standard of care make her an invaluable member of the Home Instead Norman team. With Kathy at the helm of scheduling, clients and caregivers alike can trust that their needs will be met with professionalism, efficiency, and compassion.

Carrie brings over three decades of nursing expertise to her role as Registered Nurse and Client Care Coordinator at Home Instead Norman. With a wealth of experience and a compassionate heart, Carrie is dedicated to ensuring that every client receives the highest standard of care and support tailored to their unique needs and preferences. In her role, Carrie serves as the cornerstone of client care, overseeing initial consultations, crafting personalized plans of care, and providing ongoing support to both clients and their families. Her extensive background as a nurse navigator for the oncology department at SMS Health has equipped her with the skills and knowledge needed to navigate complex healthcare needs with empathy and precision. Carrie is known for her exceptional communication skills and her ability to build strong rapport with clients and their families. She listens attentively to their concerns, addresses their questions and fears, and collaborates with them to create comprehensive care plans that prioritize their comfort, safety, and well-being. Beyond her professional responsibilities, Carrie finds joy and fulfillment in her personal interests and pursuits. A devoted fan of OKC Thunder basketball, she can often be found cheering on her favorite team with enthusiasm and passion. Carrie treasures quality time with her husband, sons, and grandchildren, cherishing moments spent making memories and building cherished family bonds. In her spare time, Carrie indulges in her entrepreneurial spirit by representing Scentsy at various events around town, sharing her love for fragrances and creating inviting atmospheres wherever she goes. Carrie unwavering dedication to excellence, coupled with her genuine compassion and tireless work ethic, make her an invaluable asset to the Home Instead Norman team. With Carrie at the helm of client care, families can rest assured that their loved ones are in the most capable and caring hands.

JoAnn is a versatile professional with a heart for caregiving and a commitment to excellence in every aspect of her role at Home Instead Norman. With a background that spans caregiver roles and administrative assistant positions, JoAnn brings a unique blend of compassion and organizational prowess to her position as Caregiver Ambassador and Administrative Specialist. In her role as Caregiver Ambassador, JoAnn serves as a beacon of support and guidance for both clients and caregivers alike. With firsthand experience as a caregiver, she understands the challenges and rewards of the role and is dedicated to ensuring that every caregiver is equipped with the knowledge, skills, and passion needed to provide exceptional care. JoAnn's compassionate nature and mentorship help foster a culture of excellence within the caregiving team, ensuring that each client receives the highest standard of care and support. As an Administrative Specialist, JoAnn plays a pivotal role in ensuring the smooth operation of daily office activities. From handling Long Term Care Insurance Billing to managing payroll and billing reviews, JoAnn's attention to detail and organizational skills ensure that administrative tasks are completed accurately and efficiently. Additionally, as the first line of communication for office visitors and callers, JoAnn welcomes everyone with warmth and professionalism, ensuring that every interaction is positive and productive. Outside of work, JoAnn finds joy and fulfillment in spending time with her daughters, cherishing moments of laughter, love, and connection. A dedicated advocate for health and wellness, JoAnn enjoys exercising and prioritizes self-care to maintain a healthy and balanced lifestyle. She also finds solace and inspiration in attending church, nurturing her spiritual growth and community connections. JoAnn's unwavering dedication to caregiving excellence, coupled with her administrative acumen and compassionate spirit, make her an invaluable asset to the Home Instead Norman team. With JoAnn's leadership and support, both clients and caregivers can trust that they are in the most capable and caring hands.

Nicole is a dynamic and results-driven marketing professional with over a decade of experience in healthcare communications, business development, and strategic outreach. With a strong background in both human and veterinary healthcare, Nicole has built a proven track record of increasing referral growth, enhancing brand visibility, and fostering lasting B2B relationships across diverse markets. Her career spans leadership roles at BluePearl Specialty & Emergency Pet Hospital, Frontier Hospice, and Relax The Back, where she consistently developed and executed impactful marketing strategies, organized continuing education events, and analyzed referral data to optimize performance. She also brings extensive experience in content development, event planning, and cross-functional team collaboration. Nicole holds a Bachelor of Arts in Mass Communications - Journalism from the University of Central Oklahoma and is certified in Project Management (PMI CAPM). She has served as a Board Member for the Oklahoma Physical Therapy Foundation, contributing her expertise in marketing and communications to drive public engagement and fundraising. Known for her strategic mindset, creative execution, and passion for meaningful work, Nicole continues to make a positive impact in the healthcare sector by connecting professionals, supporting families, and championing high-quality care solutions.