
Valerie Kay
Owner
Valerie is not only the owner of a Home Instead office, but she was also a client when her mother moved in with her family. Having this shared experience with client families provides them with a sound perspective as they consider in-home support for their own families. Valerie came to Home Instead in 2016 after a 25-year career in sales and market development in the cardiac and surgical device industries. In 2010, Valerie launched Navigate Healthcare, a consulting firm, and became a Certified Patient Advocate after understanding from personal experience how vulnerable patients become in the labyrinth of healthcare. Her interest in elder care became a new passion as she observed older adults challenged with navigating their own health care experiences along with their hesitance to ask questions about their care. Valerie holds a bachelor's degree from the University of Pittsburgh, is a Certified Dementia Practitioner, a Certified Patient Advocate, and is a support group facilitator for the Ottawa County Alzheimer's Association.


