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Why choose us for home care in Columbus?


We believe aging should feel empowering, not limiting. That’s why we provide personalized care with a human touch, helping older adults live safely and with purpose at home.

Our Team

Behind every phone call, visit, and update is your local team who genuinely cares.

We're here to help with whatever you need, whenever you need it.

Jessica Sass

Jessica Sass

General Manager

As a General Manager, Jessica's goals are to ensure high-quality care and client satisfaction at all times. Jessica is from the Cleveland area and moved to Columbus after finishing grad school. She always knew she wanted to work with older adults and says Home Instead was the perfect fit. She loves being able to work for a company that is so passionate and understanding of the needs of older adults and strives to keep them safe and comfortable wherever they call home.

Sarah Schaefer

Sarah Schaefer

Client Care Coordinator

Sarah serves as a Client Care Coordinator for South Franklin, Madison, and North Pickaway counties. Born and raised in Hilliard, Ohio, she enjoys spending time with her deaf Chiweenie, Chance. Her passion for senior care began through the close relationship she shared with her grandparents, giving her a deep appreciation for older adults and the importance of compassionate support. In her role, Sarah focuses on building meaningful connections through quality assurance visits, introducing Care Professionals to clients in their homes, and coordinating care for new clients throughout the 484 region. She is passionate about helping clients and families feel supported every step of the way and is grateful to be part of a company dedicated to making a positive difference in the lives of older adults.

Muhlberg

Muhlberg

Home Care Consultant

With more than 16 years of experience in the senior care industry, Tess is passionate about connecting older adults and their families with the compassionate support and services Home Instead provides. As Sales and Marketing Director, she works to build relationships throughout the community and ensure families know where to turn when care is needed. She finds great fulfillment in getting to know clients and their loved ones, hearing their stories, and helping them navigate the aging journey. Outside of work, she is a busy mom of four who enjoys spending time with her family and attending events and activities with her children.

Get to Know a Care Pro


Terri S, Home Instead Columbus


“I just love helping people—it’s what I was meant to do. I make sure my clients feel cared for with empathy and compassion. I love hearing their stories, watching their favorite shows, or just cooking for them. Over time, they think of you as family.”

Our Social Purpose.


Our social purpose starts in Columbus but it carries on across the world. The Home Instead network works to create a world where people own their aging journeys. This vision drives us to expand the world’s capacity to care.

    Giving Back

    Home Instead helps older adults age with greater hope and success whether they're our clients or not.

    Be a Santa to a Senior

    Need help during the day? Overnight care? Weekend coverage? We offer flexible options, on-time visits, and reliable care from Care Pros you know and trust.

    Walk to End Alzheimers

    Home Instead walks to help end Alzheimer’s and support families affected by the disease with hope, awareness, and community care.

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    Free Care Resources

    We strive to help family caregivers navigate the aging journey by providing helpful, free resources.