Why choose us for home care in Austintown, OH?

Throughout her professional life, Margie Orth has been looking for ways to take care of people and pay her blessings forward. Joining the team at Home Instead in 2018 provided her with the opportunity to truly live her mission of service to others. Now, as President and Co-Owner, Margie leads by example as she nurtures Home Instead's culture of gratitude among the staff and Caregivers. Before joining the team, she spent 30 years in the home safety industry, where she ran the day-to-day operations of a Cleveland-based security company. In her free time, Margie volunteered with various nonprofit organizations such as Cornerstone of Hope, which further encouraged and fueled her passion for helping others. She grew up in Brecksville-Broadview Heights and still calls the area home to this day. She attended the University of Toledo, and recently graduated from the Goldman Sachs 10K SMB program. Nothing is more important to Margie than her family and serving the greater Cleveland community and the Mahoning Valley. She believes, quite simply, that there is no greater gift you can give or receive than to honor your calling.

Mike Orth brings a unique blend of professional experience and personal passion to his. His background includes years in sales, technology, and project management-roles that sharpened his skills in problem-solving, building trust, and guiding people through important decisions. Those values now carry into his work with seniors and their families, where Mike is committed to listening, educating, and serving as a trusted advocate. He has also spent time supporting individuals in hospitals and helping families navigate complex care decisions, an experience that deepened his compassion and strengthened his belief in the importance of reliable, person-centered care. At Home Instead, Mike's goal is to make every conversation with families a little easier, offering guidance, reassurance, and practical solutions during what can often be a stressful time. Outside of work, he enjoys fishing, boating, and spending time on the water-pastimes that reflect his steady, grounded nature and love of the outdoors.

Viki Stoops brings over 28 years of experience in the home care industry, backed by a strong educational foundation and a deep passion for supporting older adults. She holds a Bachelor's Degree in Education with a focus in Gerontology, and her career in caregiving began while she was still in college, working hands-on as a home health aide. Since joining Home Instead in 2014, Viki has served in several key roles, including Client Care Coordinator, Community Liaison, and Education & Retention Specialist. Her extensive background and specialized certifications in home care and dementia training make her a valuable leader and advocate for both clients and caregivers. Viki is known for her compassionate approach and dedication to improving the lives of seniors and their families. Fun fact: Viki has a personal connection to history-Abraham Lincoln is in her family tree!

Justin joined Home Instead in 2025, bringing with him a strong work ethic and a passion for people-centered work. He is a graduate of South Range High School and earned his Associate Degree in Business and Human Resources from ETI Technical College in 2024, graduating with honors. Justin brings a diverse background that includes manufacturing, customer service, and supervisory experience, along with time as an owner/operator in landscaping. With a people-focused mindset and a growing foundation in business and human resources, he enjoys building connections, supporting teams, and contributing to positive outcomes for clients, families, and caregivers.

Amber joined Home Instead in 2025, bringing with her a diverse background in business, healthcare, and human resources. She is a graduate of ETI Technical College, where she earned an Associate Degree in Business with an elective in Human Resources. Amber also holds certifications as a State Tested Nursing Assistant (STNA) and in CPR, reflecting her long-standing dedication to helping others. Before joining Home Instead, Amber gained valuable experience across multiple fields-including patient care, office administration, and manufacturing. Her healthcare journey included roles in hospice and rehabilitation settings, where she provided compassionate care to older adults and supported their daily needs with respect and empathy. Amber combines her strong organizational skills, people-centered approach, and passion for caregiving to ensure our Care Pros have the tools, training, and support they need to succeed. She thrives on building relationships, supporting her team, and making a positive difference in the lives of seniors and their families.

Caitlin joined Home Instead in 2019, bringing with her a background in communication and a deep appreciation for purposeful, people-centered work. She holds a bachelor's degree in Journalism with a minor in Communications, and she uses that foundation every day to support the team and help tell the story of Home Instead. Her decision to join the company was inspired by her own experience with aging grandparents and the growing awareness of the support and care needed in their daily lives. Seeing the impact that compassionate care can have on a family deepened her appreciation for Home Instead's mission. Caitlin supports the office in a variety of ways, always ready to step in where needed. One of her favorite aspects of the job is managing social media, where she helps showcase the heart of Home Instead and the difference the team makes in the lives of seniors and their families.

Shannon has been with Home Instead since 2013, bringing over four decades of office experience to her role as Billing and Payroll Coordinator. Her journey with the company began in an after-hours on-call position, where she quickly recognized the meaningful impact Home Instead has on the lives of clients and their families. Inspired by that experience, Shannon transitioned to a full-time role, eager to contribute even more to the mission of compassionate, quality care. With a strong background in administrative work and a deep appreciation for accuracy and efficiency, Shannon plays a vital part in ensuring that both caregivers and operations are well-supported behind the scenes. She genuinely enjoys coming to work each day and considers her colleagues part of her extended family. What motivates her most is the shared purpose across the team and the difference they make in the lives of those they serve.

Audra has been part of the Home Instead team since 2018, bringing dedication and care to her role as staff coordinator. She coordinates schedules for both clients and care professionals, ensuring reliable, thoughtful support every day. Her background includes working with special needs children, managing medical office scheduling, and handling after-hours on-call responsibilities-all of which contribute to her strong organizational and communication skills. Audra joined Home Instead with a desire to make a meaningful impact in people's lives, and her role allows her to do just that. She takes pride in creating strong matches between clients and caregivers and values the compassion and teamwork that define the Home Instead culture.