Why choose us for home care in Austintown, OH?

Throughout her professional life, Margie Orth has been looking for ways to take care of people and pay her blessings forward. Joining the team at Home Instead in 2018 provided her with the opportunity to truly live her mission of service to others. Now, as President and Co-Owner, Margie leads by example as she nurtures Home Instead's culture of gratitude among the staff and Caregivers. Before joining the team, she spent 30 years in the home safety industry, where she ran the day-to-day operations of a Cleveland-based security company. In her free time, Margie volunteered with various nonprofit organizations such as Cornerstone of Hope, which further encouraged and fueled her passion for helping others. She grew up in Brecksville-Broadview Heights and still calls the area home to this day. She attended the University of Toledo, and recently graduated from the Goldman Sachs 10K SMB program. Nothing is more important to Margie than her family and serving the greater Cleveland community and the Mahoning Valley. She believes, quite simply, that there is no greater gift you can give or receive than to honor your calling.

Mike Orth brings a unique blend of professional experience and personal passion to his. His background includes years in sales, technology, and project management-roles that sharpened his skills in problem-solving, building trust, and guiding people through important decisions. Those values now carry into his work with seniors and their families, where Mike is committed to listening, educating, and serving as a trusted advocate. He has also spent time supporting individuals in hospitals and helping families navigate complex care decisions, an experience that deepened his compassion and strengthened his belief in the importance of reliable, person-centered care. At Home Instead, Mike's goal is to make every conversation with families a little easier, offering guidance, reassurance, and practical solutions during what can often be a stressful time. Outside of work, he enjoys fishing, boating, and spending time on the water-pastimes that reflect his steady, grounded nature and love of the outdoors.

Viki Stoops brings over 28 years of experience in the home care industry, backed by a strong educational foundation and a deep passion for supporting older adults. She holds a Bachelor's Degree in Education with a focus in Gerontology, and her career in caregiving began while she was still in college, working hands-on as a home health aide. Since joining Home Instead in 2014, Viki has served in several key roles, including Client Care Coordinator, Community Liaison, and Education & Retention Specialist. Her extensive background and specialized certifications in home care and dementia training make her a valuable leader and advocate for both clients and caregivers. Viki is known for her compassionate approach and dedication to improving the lives of seniors and their families. Fun fact: Viki has a personal connection to history-Abraham Lincoln is in her family tree!

Justin joined Home Instead in 2025, bringing with him a strong work ethic and a passion for people-centered work. He is a graduate of South Range High School and earned his Associate Degree in Business and Human Resources from ETI Technical College in 2024, graduating with honors. Justin brings a diverse background that includes manufacturing, customer service, and supervisory experience, along with time as an owner/operator in landscaping. With a people-focused mindset and a growing foundation in business and human resources, he enjoys building connections, supporting teams, and contributing to positive outcomes for clients, families, and caregivers.

Amber joined Home Instead in 2025, bringing with her a diverse background in business, healthcare, and human resources. She is a graduate of ETI Technical College, where she earned an Associate Degree in Business with an elective in Human Resources. Amber also holds certifications as a State Tested Nursing Assistant (STNA) and in CPR, reflecting her long-standing dedication to helping others. Before joining Home Instead, Amber gained valuable experience across multiple fields-including patient care, office administration, and manufacturing. Her healthcare journey included roles in hospice and rehabilitation settings, where she provided compassionate care to older adults and supported their daily needs with respect and empathy. Amber combines her strong organizational skills, people-centered approach, and passion for caregiving to ensure our Care Pros have the tools, training, and support they need to succeed. She thrives on building relationships, supporting her team, and making a positive difference in the lives of seniors and their families.

Caitlin joined Home Instead in 2019, bringing with her a background in communication and a deep appreciation for purposeful, people-centered work. She holds a bachelor's degree in Journalism with a minor in Communications, and she uses that foundation every day to support the team and help tell the story of Home Instead. Her decision to join the company was inspired by her own experience with aging grandparents and the growing awareness of the support and care needed in their daily lives. Seeing the impact that compassionate care can have on a family deepened her appreciation for Home Instead's mission. Caitlin supports the office in a variety of ways, always ready to step in where needed. One of her favorite aspects of the job is managing social media, where she helps showcase the heart of Home Instead and the difference the team makes in the lives of seniors and their families.

Michelle joined Home Instead in 2019, bringing with her over two decades of invaluable experience as an Occupational Therapy Assistant. Throughout her career, she developed a strong background in hospital pediatrics, with a primary focus on geriatrics within skilled care and long-term care facilities. Passionate about helping individuals maintain their independence and quality of life at home, Michelle found a perfect fit with Home Instead. Her deep commitment to empathy, respect, and service aligns seamlessly with our mission to provide exceptional care. As Client Care Manager, Michelle's favorite part of her role is building strong, trusting relationships with clients and their families. She is dedicated to supporting and promoting an optimal level of care for every client, ensuring they feel safe, valued, and empowered every step of the way. With her compassionate approach and extensive knowledge, Michelle plays a vital role in leading our team and enhancing the lives of those we serve.

Jennifer joined Home Instead with a strong foundation in senior services and a deep passion for supporting older adults. She holds a Bachelor of Science in Applied Science from Youngstown State University and a Master of Health Administration with a concentration in Gerontology from the University of Phoenix, reflecting her long-standing dedication to the field of aging. For over 15 years, Jennifer has served in roles focused on senior wellness, social services, and community engagement. Her extensive experience includes her leadership at the Girard Multi-Generational Center and her work as both Resident Service Coordinator and Property Manager at Riverview Manor Apartments, where she oversaw tenant needs, developed programs, and built strong relationships with residents. She has also completed specialized trainings in chronic disease self-management, wellness programming, and Medicare support. At Home Instead, Jennifer brings her compassionate approach, administrative expertise, and commitment to serving families with dignity and care. She is driven by a genuine desire to help older adults maintain independence and quality of life, and she takes pride in supporting a team dedicated to making a meaningful impact every day.