Why we’re the most trusted home care service in Ithaca, NY:
We’ve been caring for Ithaca, NY for years, providing trusted senior in-home care to the local community. Many Home Instead clients begin receiving support within 48 hours, and in some cases the same day. Many also choose to stay with us long-term, a reflection of the relationships and confidence we build with those we serve.Here’s why so many families choose us:
Skilled & Trusted Caregivers
We handpick every Care Pro for their skills, compassion, and professionalism—each one thoroughly vetted, trained, and ready to deliver exceptional care.
Flexible & Consistent Care
Need help during the day? Overnight care? Weekend coverage? We offer flexible options, on-time visits, and reliable care from Care Pros you know and trust.
Matches Made to Last
Because strong relationships lead to better care, we take time to find a Care Pro who’s the right fit—not just for the job, but for the person.
Proven Expertise
Behind every Care Pro is a team of experienced home care advisors, gerontologists, and specialists working to ensure you receive care that’s thoughtful, informed, and personal.
Customized Care Plans
Care isn’t one-size-fits-all. We partner with you to create a personalized care plan that grows and adapts as your needs change.
Unmatched Experience
Founded in 1994, Home Instead has helped older adults around the world age safely and with dignity at home, using a time-tested approach built on connection and compassion.
Read our local Google reviews
Sharon K.
Home Instead has been wonderful helping me care for my Mom with dementia. The staff if always helpful and caring. I would highly recommend them if you are looking for home care. My two aids were absolutely wonderful!!
Ife O.
My experience with HomeInstead was very positive. The staff were helpful and compassionate. More importantly they listened and understood my needs. They arranged for a caregiver who was exactly what we were looking for. Save for financial reasons, I would have continued with their service. Would recommend them without reservation. Ife Ojugbeli
Melissa D.
I had very good experience with Home Instead starting with Ben who set up the visits and provided a caretaker who was young engaging and open to any request. I heartedly recommend this organization.
Lynn F.
Home Instead of Ithaca, NY, has helped tremendously in providing companion care for my elderly parent over a two and a half year period. The management worked hard to meet our needs flexibly and provided some superstar caregivers. They came through during the worst of the COVID pandemic. My heartfelt thanks to Ben and his team.
The care you need for the life you want.
From making a meal to helping a loved one with memory loss, our services and our approach to home care in Ithaca, NY help older adults in the area age comfortably and confidently at home.
In-Home Memory Care
When someone you love is living with cognitive changes, Alzheimer's, or dementia, our Care Pros can offer compassionate, trusted memory support in the familiarity of your loved one’s own home.
Specialized Home Care
Health challenges shouldn't mean giving up the comfort of home. Whether it's adapting to changes from Parkinson's, a new diabetes-friendly diet, or finding balance with heart disease, our local Care Professionals can help.
Arthritis Care
Stiff joints shouldn’t steal daily joys. Our Care Pros offer gentle support with movement and everyday tasks, so older adults can stay comfortable, independent, and active on their terms.
All Home Care Services
Learn more about the full range of care we offer—from care for Alzheimers, Dementia, and companionship to hospital-to-home support, enhanced care, or chronic condition support.
Trusted help for everyday needs.
We know it’s the little things that often make life easier. That’s why our approach to senior care includes help with daily tasks and routines, like cooking meals, shopping, and even folding laundry.
Light Housekeeping & Meal Prep
We help with household tasks like laundry, vacuuming, and meal preparation to ensure a clean, safe, and nurturing environment.
Errands & Appointments
Have an appointment, or need groceries from the local store? We offer safe accompaniment to just about anywhere around town.

Serving Ithaca, NY and the surrounding area.
Since 2019, Home Instead has been part of the community, providing quick access to top-rated home care in Ithaca.
Proudly caring for communities near you:
Tompkins, Cortland, Chenango, Madison and Southern Onondaga Counties. Including the cities of: Ithaca, Cortland, Oneida, Greene, Norwich, Morrisville, Cazenovia, Canastota, Chittenango, Bridgeport
…to name a few.
Get started with the most trusted home care in Ithaca, NY
We're here to listen and guide you through every step of the decision-making process. Our Ithaca caregivers make everyday life easier, safer, and more enjoyable, helping with errands, appointments, and the activities your loved one has always treasured.
Staying connected to the Ithaca community
Caregivers can help older adults stay active in your area, whether that's spending time outdoors at nearby parks such as Stewart Park, or participating in local senior programs. They can also offer safe accompaniment to errands or medical appointments at local hospitals such as Cayuga Medical Center or Guthrie Ithaca City Harbor.Call Home Instead Ithaca at (607) 319-0075 or request a free consultation to begin creating a personalized care plan.

Helpful FAQs
At Home Instead, we've helped families recognize those signs and build a care plan that supports independence—not takes it away.
Here are some common signs it might be time to consider in-home care:
- Missed medications, meals, or appointments
- Challenges with bathing, dressing, or mobility
- Increased forgetfulness or signs of memory loss
- Withdrawal from social activities
- Stacks of unopened mail or unpaid bills
- Family caregiver stress or burnout
The good news? Help doesn't have to mean moving out. Our Care Pros help older adults stay safe and supported right in their own homes.
Want help starting the conversation? Download our What's Next Toolkit for tips, checklists, and conversation starters that make these discussions easier.
Still unsure? A care consultation is a great place to start. We'll listen, answer your questions, and help you explore your options—with no pressure or obligation.
Here's when home care might be the right step:
- You're juggling caregiving with work, family, and your own well-being
- Your loved one's needs are growing beyond what you can manage alone
- You're noticing signs of burnout, frustration, or fatigue
- You want a consistent, trusted partner to rely on
Home Instead Care Pros provide support that fits your routine—not the other way around. Whether it's meal prep, a walk, or help getting to appointments, our care is designed to enhance—not replace—your role.
You don't have to wait for a crisis. Most families who start care with us say they wish they had done it sooner.
There's no one-size-fits-all answer—but if your loved one wants to stay in their own home, in-home care can be the most personal, flexible, and reassuring option.
In-home care vs. assisted living
Assisted living can be great for those who want a communal setting and are ready to relocate. But if your loved one wants to stay at home, in-home care offers:
- One-on-one attention in familiar surroundings
- A flexible schedule that fits your lifestyle
- Support with meals, mobility, personal care, and companionship
- Help from Care Pros who get to know your loved one—building trust and routine
In-home care vs. hiring a private caregiver
Hiring an independent caregiver can seem less expensive—but it comes with risk. As the employer, you'd be responsible for payroll, insurance, and coverage when they can't show up.
With Home Instead, we handle everything:
- Professional hiring, training, and supervision
- Background checks, insurance, and 24/7 backup support
- Personalized matches and no long-term contracts
In-home care is all about helping your loved one stay independent, comfortable, and safe—right in the place they know and love. From simple companionship to specialized dementia support, our Care Pros are here to help make life easier.
Here's how it works with Home Instead Ithaca:
- We start with a conversation. We'll meet with you in your home—and listen closely. What does your loved one need help with? What do they enjoy? What's most important to them? This free consultation helps us create a customized care plan.
- We build your care team. We'll match your loved one with a trained, compassionate Care Pro based on skills, schedule, and compatibility. Many of our Care Pros speak Spanish and bring years of experience supporting chronic conditions or memory care.
- We start care quickly. We can often begin care within 48 hours. Services may include bathing, dressing, transportation, meal prep, medication reminders, and more. We also offer 24-hour care, dementia support, and hospice assistance.
- We stay connected. Our Ithaca office is available 24/7 for support. Your dedicated Care Manager will stay in touch to make sure everything's working—and adjust care as needs change.
It's care on your terms. Ready to get started?
At Home Instead, we don't just send a caregiver—we introduce you to a Care Pro. It's a title we take seriously, because our team members bring more than just help—they bring heart, consistency, and respect for the life your loved one has built.
Here's what sets our Ithaca Care Pros apart:
- They're trained and trustworthy. Each Care Pro goes through a thorough background check, drug screening, and extensive training—including how to support Alzheimer's, Parkinson's, and chronic health conditions.
- They're employees—not contractors. That means we handle taxes, scheduling, and supervision. We also provide liability insurance and workers' comp, so you're fully protected.
- They're matched with care. We take time to match each Care Pro based on your loved one's personality, preferences, and needs. It's not just about filling a shift—it's about building a relationship.
- They show up, and we've got your back. If your regular Care Pro can't make it, we'll send a qualified backup—no scrambling on your end. Our 24/7 support line means help is always a call away.
“Shelley,” a 51-year-old single mother who raised three children on her own, including a son who survived cancer, also cared for her father and mother before they died. “Caregiving and working were hard emotionally, physically and mentally, and it took a toll,” Shelley said. “There were a couple of incidents where my mom fell and I needed to meet the ambulance. My employer said, ‘You know, if you leave, you’re not going to get paid.’ Eventually I was laid off. They said I was good at my job, but I was too slow. I understood. My mind was in two different places.”
Shelley said she felt access to family caregiving resources could have helped her stay employed longer.
Following, from the 2017 edition of Best Practices in Workplace Eldercare by ReACT (Respect a Caregiver’s Time) and AARP*, is a summarized list of benefits employers are increasingly offering to employees:
- The biggest five-year change in this report was the growing realization that time and flexibility are what working family caregivers value the most. In a survey of North American working family caregivers, conducted by Home Instead, Inc., franchisor of the Home Instead® network, 56 percent of working caregivers say they just need a little more flexibility to be a much better employee (compared to 46% in 2017).
- Paid time off for caregiving. Half of the companies interviewed have expanded their PTO (paid time off) programs in recent years with at least two (Caring.com and Home Instead, Inc.,) going so far as to implement unlimited PTO. Deloitte made national headlines in 2016 by allowing employees to take up to 16 weeks of PTO annually for caregiving, including care for aging family members.
- Expert information. All of the organizations interviewed offer employees a combination of information resources, referral services, and advice by phone. Most provide these resources online through an Employee Assistance Program (EAP) or an intranet portal managed by Human Resources. More than half provide access to phone consultations or 24/7 hotlines.
- Workshops and webinars. At Pfizer, Inc., free webinars provide information and recommendations for caregivers facing different caregiving situations. Emory University offers about a dozen in-person workshops and webinars each year with experts on common caregiving issues such as legal issues, family conversations and managing the care of a loved one living with dementia.
- Legal and/or financial advice. Employees at Bank of America take advantage of up to four free legal consultations annually on topics such as preparation of wills, healthcare directives and proxies, and financial power of attorney agreements.
- On-site support. Several of the companies studied saw value in offering an independent eldercare consultant onsite. For employees, having a go-to expert onsite at work eases the burden of researching and vetting support services, which can be stressful as well as time-consuming, the report noted.
- Intangibles such as culture. Nearly every company interviewed mentioned a supportive culture as a key success factor.
- Care consultations. One of the hallmarks of the University of Arizona’s eldercare assistance program is free consultations available to faculty and students that include a gerontologist who develops a caregiving plan for employees.
- Emergency back-up care. At CBS, employees benefit from up to 15 days of emergency backup care services with most of the services subsidized by CBS with the exception of a small co-pay asked by the employee. At Home Instead, Inc., employees are eligible for reduced hourly rates when they engage Home Instead professional CAREGiversSM for their loved ones.
- Caregiver support groups or networks. Eli Lilly employees started a support group in 1997 for an outlet to discuss stressful situations and ask other caregivers for guidance. Think about the needs of your workforce and the kinds of resources that could best benefit your employees.
*Best Practices in Workplace Eldercare; online at https://respectcaregivers.org/wp-content/uploads/2017/05/AARP-ReAct-MASTER-web.pdf

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