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Why choose us for home care in North Wilkesboro, NC?


We believe aging should feel empowering, not limiting. That’s why we provide personalized care with a human touch, helping older adults live safely and with purpose at home.

Our Team

Behind every phone call, visit, and update is your local team who genuinely cares.

We're here to help with whatever you need, whenever you need it.

Michael Goodman

Michael Goodman

Owner/Administrator

Michael is a graduate of Mars Hill University with a BS in Biology and Tusculum University with a Master of Management Degree. It was at Mars Hill University where Michael met his wife, Shannon and they have been married since 1989. In 2006, Michael felt a calling to leave his chemistry profession of 18 years to open Home Instead in North Wilkesboro, NC. Michael has a passion for helping seniors and strives to provide the best possible care for them. Email: [email protected] Office: 336-838-4040

Shannon Goodman

Shannon Goodman

Co-Owner/Office Administration

Shannon is a graduate of Mars Hill University. We were very blessed to have Shannon join our team in 2012, after she taught first grade students for over 20 years. Her excellent organization and attention to details is crucial to meeting the everyday demands of home care. Shannon and her husband, Michael Goodman, have been married since 1989. Email: [email protected] Office: 336-838-4040

Cyndi Waller

Cyndi Waller

Office Manager

Cyndi graduated from Wilkes Community College with a degree in Medical Office Assisting. Her mother and grandmother were both nurses. Watching them take care of people since she was a little girl helped guide her into caregiving. Cyndi joined our team in 2014 as a CAREGiver and transferred into the office in May of 2015. Since that time, she has been able to put her organization and love of people to good use by making sure our clients receive the best possible care we can offer them by teaching our CAREGiver Orientation Training, and Alzheimer's & Dementia Training. In addition to training, Cyndi does billing, reviews client care plans & reviews client charts making sure that our clients are getting top quality service. Cyndi and her husband Shaen have 2 beautiful children and 5 beautiful grandchildren. Cyndi and Shaen reside in Millers Creek. Email: [email protected] Office: 336-838-4040

Chandra Hendrix

Chandra Hendrix

RN, BSN Aide Supervisor

Chandra earned her ADN from Wilkes Community College and her BSN from Appalachian State University. She resides in Ferguson with her incredible family. Chandra has been with Home Instead since March 2023. Her favorite part of working with clients and caregivers is being able to treat people with respect and dignity. Email: [email protected] Office: 336-773-9754

Kristie Sheeler

Kristie Sheeler

RN, BSN Aide Supervisor

Kristie earned her ADN from Wilkes Community College and her BSN from Western Governors University. She was born and raised in North Wilkesboro. Kristie has been with Home Instead since September 2024. Her three children keep her busy with baseball, drama, dancing, and singing. Her favorite part of the job is meeting and assisting members of the community. Email: [email protected] Office:336-838-4040

Melody Critz

Melody Critz

RN Aide Supervisor, Foothills Region

Melody joined the Home Instead family in November of 2023. She has many years of experience in home health, labor and delivery, and Hospice. Days she is not working at Home Instead are filled with lots of fun and hugs from her granddaughters. Email: [email protected] Office: 336-838-4040

Jennifer Burr

Jennifer Burr

Client Care Manager, High Country Region

Jennifer joined Home Instead in July of 2019 as their High Country Manager. She has a passion to serve the senior community and strives to help make a difference by providing quality services that helping our clients stay in the comfort of their homes. She has over 30 years of community service experience. Jennifer is the first person you will meet when seeking help in the High County area and will work with you in finding and proving the best services to meet your needs. She earned her Bachelor's in Human Service Management through the University of Phoenix. Jennifer resides in Ashe County with her Husband and two dogs Buddy and Biscuit. She spends her free time with family, friends, and community events. Email: [email protected] Office:336-846-5050

Leslie Lewis

Leslie Lewis

Lead Staffing Coordinator, High Country Region

Leslie joined our team in September 2019. Leslie has over 28 years of customer service experience. She enjoys helping others and working with our clients and caregivers. Leslie married her husband in 2001. They have one daughter River and two dogs Emmy and Willow. In her spare time, she enjoys watching her daughter play volleyball and spending time with her family outdoors hiking, camping, and kayaking. She resides in Ashe County with her family. Email: [email protected] Office:336-846-5050

Our Social Purpose.


Our social purpose starts in North Wilkesboro, NC but it carries on across the world. The Home Instead network works to create a world where people own their aging journeys. This vision drives us to expand the world’s capacity to care.

    Giving Back

    Home Instead helps older adults age with greater hope and success whether they're our clients or not.

    Be a Santa to a Senior

    Need help during the day? Overnight care? Weekend coverage? We offer flexible options, on-time visits, and reliable care from Care Pros you know and trust.

    Walk to End Alzheimers

    Home Instead walks to help end Alzheimer’s and support families affected by the disease with hope, awareness, and community care.

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    Free Care Resources

    We strive to help family caregivers navigate the aging journey by providing helpful, free resources.