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Why choose us for home care in North Wilkesboro, NC?

We believe aging should feel empowering, not limiting. That’s why we provide personalized care with a human touch, helping older adults live safely and with purpose at home.

Meet Our Team

Behind every phone call, visit, and update is your local team who genuinely cares.

We're here to help with whatever you need, whenever you need it.

Andy Morse

Andy Morse

Owner

Andy Morse is the owner of Home Instead for Northwest North Carolina, serving aging adults and families across Wilkes, Watauga, Yadkin, Ashe, and Alleghany counties. Andy feels blessed to help local seniors thrive at home and is proud to lead an exceptional team of Care Pros, nurses, and staff dedicated to delivering compassionate, personalized care. Andy and his wife, Chelsea, have four wonderful kids: Meghan, Birdie, Ben, and Olivia, and one energetic Labrador retriever, Honey.

Cyndi Waller

Cyndi Waller

Office Manager - Cyndi.waller@homeinstead.com

Cyndi graduated from Wilkes Community College with a degree in Medical Office Assisting. Her mother and grandmother were both nurses. Watching them take care of people since she was a little girl helped guide her into caregiving. Cyndi joined our team in 2014 as a CAREGiver and transferred into the office in May of 2015. Since that time, she has been able to put her organization and love of people to good use by making sure our clients receive the best possible care we can offer them by teaching our CAREGiver Orientation Training, and Alzheimer's & Dementia Training. In addition to training, Cyndi does billing, reviews client care plans & reviews client charts making sure that our clients are getting top quality service. Cyndi and her husband Shaen have 2 beautiful children and 5 beautiful grandchildren. Cyndi and Shaen reside in Millers Creek. Office: 336-838-4040

Chandra Hendrix

Chandra Hendrix

RN, BSN Aide Supervisor - Chandra.hendrix@homeinstead.com

Chandra earned her ADN from Wilkes Community College and her BSN from Appalachian State University. She resides in Ferguson with her incredible family. Chandra has been with Home Instead since March 2023. Her favorite part of working with clients and caregivers is being able to treat people with respect and dignity. Office: 336-773-9754

Kristie Sheeler

Kristie Sheeler

RN, BSN Aide Supervisor - Kristie.sheeler@homeinstead.com

Kristie earned her ADN from Wilkes Community College and her BSN from Western Governors University. She was born and raised in North Wilkesboro. Kristie has been with Home Instead since September 2024. She has been married to the love of her life, Billy, for almost 20 years. Their three children keep her busy with baseball, drama, dancing, and singing. Her favorite part of the job is meeting and assisting members of the community. Office: 336-792-2634

Melody Critz

Melody Critz

RN Aide Supervisor, Foothills Region - Melody.critz@homeinstead.com

Melody joined the Home Instead family in November of 2023. She has many years of experience in home health, labor and delivery, and Hospice. Days she is not working at Home Instead are filled with lots of fun and hugs from her granddaughters. Office: 336-838-4040

Jennifer Burr

Jennifer Burr

Recruiter/CSR, High Country Region - Jennifer.burr@homeinstead.com

Jennifer joined Home Instead in July of 2019 as their High Country Manager. She has a passion to serve the senior community and strives to help make a difference by providing quality services that helping our clients stay in the comfort of their homes. She has over 30 years of community service experience. Jennifer is the first person you will meet when seeking help in the High County area and will work with you in finding and proving the best services to meet your needs. She earned her Bachelor's in Human Service Management through the University of Phoenix. Jennifer resides in Ashe County with her Husband and two dogs Buddy and Biscuit. She spends her free time with family, friends, and community events. Office: 336-846-5050

Leslie Lewis

Leslie Lewis

Lead Staffing Coordinator, High Country Region - Leslie.lewis@homeinstead.com

Leslie joined our team in September 2019. Leslie has over 28 years of customer service experience. She enjoys helping others and working with our clients and caregivers. Leslie married her husband in 2001. They have one daughter River and two dogs Emmy and Willow. In her spare time, she enjoys watching her daughter play volleyball and spending time with her family outdoors hiking, camping, and kayaking. She resides in Ashe County with her family. Office: 336-846-5050

Kayla Hollar

Kayla Hollar

Lead Staffing Coordinator, Foothills Region - Kayla.hollar@homeinstead.com

Kayla married her high school sweetheart and they have been married since April 2010. They share two daughters, Kelsey and Allison and a little boy Levi. On her off time you can find her and her family enjoying the great outdoors through camping, riding bikes, and gardening! Kayla has a passion for being an active member of her church. Her current roles within her church community are, vacation bible school director, choir director, and she is a teacher in their children's class as well. One of Kayla's favorite quotes are, "With God first all things are possible." Office: 336-838-4040