Meet Our Team
We believe every family in the area deserves tailor made in-home senior care with a compassionate touch. That's why we established Home Instead® of Holland, MI.Proudly Serving Aging Adults & Their Families
Our Promise
As a locally owned business, our team offers friendly, responsive service right in your neighbourhood. Families love our team because we:
- Do what we say we’re going to do – each and every time
- Solve care problems using compassionate, person-centered solutions
- Engage in thoughtful relationships with the families we serve
- Give back to our community
Chris & Cheri Irons, Owners
More than 30 years ago, Chris and Cheri Irons had a lifechanging experience while helping care for Cheri’s ailing grandmother. “That experience showed us how vital in-home care is for seniors to thrive as their health declines,” says Chris. Inspired to make a difference, they discovered Home Instead in 1996—a franchise dedicated to enhancing the lives of seniors through compassionate, well-trained CAREGivers. It was the perfect fit, a business model based on the core value of compassion Today, their Home Instead franchise continues to thrive, with locations in Noblesville, Lafayette, and Lebanon, Indiana, as well as Holland, Michigan. “The rewards in this business are immeasurable,” Chris states. “We are fortunate to have an incredible team of dedicated CAREGivers and office staff who are making a real difference—helping clients remain safe, independent, and supported in the comfort of their own homes.”
David Nance, President
David joined the Home Instead Team in October 2025, a very personal decision for him after his mother was diagnosed with Alzheimer’s in early 2025. He has been the Associate Minister at Crossroads Christian Church of West Lafayette for over 20 years and loves playing the guitar alongside his wife Dawn in the Praise & Worship Band. David and Dawn have four adult children and five granddaughters that keep them very busy outside of work and ministry. David knew Home Instead would be a great fit for him professionally as his personal mission is to always leave others better than he found them.
Katina Acker, General Manager
Katina Acker brings over 31 years of healthcare experience, including leadership roles in Human Resources, Employee Experience, Administration, Compliance, Recruitment, and more than 20 years of Direct Patient Care. Her extensive background has shaped her into a compassionate and purpose-driven advocate for quality care. As a cancer survivor who once relied on personal care services herself, Katina brings a unique empathy and understanding to her work and writing. She also serves as a minister at her local church and speaks to audiences as an author and motivational speaker. In her free time, she enjoys traveling and spending meaningful moments with her family and friends.
Connie Aguado, Office Coordinator
Connie brings 14+ years of experience supporting individuals and teams across rehabilitation, hospital, home care, and long-term care settings. Connie’s work is guided by faith, compassion, organization, and collaboration to make a meaningful impact. Whether she’s coordinating schedules or ensuring quality care, her focus is always on cultivating a welcoming, efficiently coordinated environment where both clients and Caregivers can flourish. Away from work, she enjoys immersing herself in nature, DIY projects, and discovering new places with her husband.
J.J. Nance, Development Manager
JJ has been with Home Instead for 6 years and primarily works to build relationships in the community, getting the word out about the excellent care Home Instead provides. Outside of work JJ enjoys the outdoors, exercise, and spending time with his wife and 3 little girls.
Raini Burton, Director of Human Resources
Raini graduated from Ball State University in 2022, where she began her career in human resources as an assistant with a previous employer. Seeking a new challenge, she joined Home Instead in November 2022. In 2024, she earned her Master’s degree in Human Resources and Organizational Development, further strengthening her expertise in the field.
Ellen Haggard, Finance Manager
Ellen has over 13 years of experience that she brings to Home Instead. She began in the medical field as an EMT at a local fire department and worked with IU Arnett Hospital in Lafayette, IN after earning her Associate’s degree in Health Care Support. Ellen later ventured into the business world while earning a Bachelor's degree from Grace Seminary College in Business Administration and Management. She is so excited to be helping the Home Instead Team and clients as the Finance Manager. Outside of work Ellen enjoys anything with the outdoors, spending time with her husband and son, and going on adventures with them.
Our Team
Your Home Instead team in Holland, MI possesses a heartfelt desire to work with seniors in the community. It is our ultimate goal to forge extraordinary relationships between our clients and their Care Professionals.
When you are ready for help, our caring staff is on call to quickly answer your questions and accommodate your senior services needs.