Why choose us for home care in Waterford, MI?

Glenna attended Mercy High School and then became a graduate of Marquette University in Milwaukee, Wisconsin where she received a Bachelor of Science Degree in Physical Therapy. Glenna pursued her education further with a Master's Degree in Entrepreneurial Management from Davenport University. Glenna worked for 15 years as a licensed physical therapist before opening Home Instead Senior Care. Glenna opened Home Instead in June 2002 after personally experiencing the challenges faced by her own family providing care for 2 grandparents with Alzheimer's disease. Glenna's medical background gave her the insight to identify other needs of families outside of the medical model of care that families struggle with. She also uses her medical background to serve on the Professional Advisory Board for the Michigan Parkinson Foundation. Glenna has a true sense of meeting seniors' needs by assisting them with tasks in their home that have become challenging and frustrating. Glenna believes that, "with a little help from a friend, seniors can live with pride and dignity in the comfort of their own home."

​Gail Wilk joined the Home Instead Senior Care team in the Fall of 2013. She came to Home Instead after working fourteen years at a private school in Livonia. Making a career change was a difficult decision, and finding a new beginning with service at the core was a must. Home Instead Senior Care was the perfect fit. Gail has worked in multiple departments at Home Instead to include, Quality Assurance, Scheduling, Recruitment and Retention. Gail's experience in all areas as well as her education from the University of Michigan, Dearborn provided her the skills required to become the General Manager. When Gail's not working, she enjoys spending time with her four children. Gail's heart is shared with all ages all the time.

As General Manager, Teri is passionate about helping older adults and their families find the right support to age safely at home. She oversees the growth and development of the office while building strong community relationships and connecting families with education, resources, and personalized care solutions. Teri believes there is no "one size fits all" approach to aging and enjoys helping families find the option that's right for them. Outside of work, Teri loves going to Starbucks and rarely turns down a good cup of coffee!

Vickie joined Home Instead in 2019 after working as a Registered Nurse for 46 years. Vickie received her Associate Degree in Nursing and Science from New York University and her Bachelor's Degree from the University of Detroit Mercy. During her career she worked in such areas as Kidney Dialysis and Transplant, Home Care for aging adults, and Infection Control. She also has experience with special needs children where she worked with the Easter Seals writing long term care plans for the children. Vickie also worked as a Clinical Documentation Specialist Manager helping to develop a program of excellence in Case Management and Discharge Planning. Vickie is Board Certified in Infection Control and Epidemiology and worked as the Infection Control Manager at St. Joseph Mercy Oakland Hospital before launching her retirement career as the Nurse Supervisor for Home Instead in Waterford, Michigan. Vickie spends her time meeting with our families to ensure the plan of care developed for their loved one is unique to their needs. In her down time, Vickie enjoys spending time with her husband, adult children and 3 grandsons along with reading, traveling, golfing, and vacationing in Cadillac.

Matthew started at Home Instead Senior Care in 2008. His deep love and respect for his grandparents made working at Home Instead the right fit for him. His first job was the Office Coordinator performing filing, ordering supplies, bookkeeping and helping in any way possible. Matthew's growth and experience over several years developed him into an extremely dedicated and knowledgeable Client Care Manager. His big caring heart is apparent the first time you meet him; and he loves what he does. Matthew goes above and beyond to bring a personal touch to every person he helps, and his extensive knowledge in Long Term Care insurance makes him a valuable asset in providing quality service.

Michelle Romeos has been a CAREGiver for eighteen years. She started working for our Home Instead franchise office in 2014 as a CAREGiver, and today she shares her skills and experience with other CAREGivers as our Field Supervisor. She loves working with the elderly and enhancing the lives of our clients and their families. Michelle has seven children so she has truly mastered the skills of patience and compassion which also play a large role in caregiving. Michelle's favorite part about working with Home Instead is knowing at the end of her day she gave her all when helping our clients. This type of work truly is her calling, and she frequently refers to her fellow workers as family.

Pam joined the Home Instead team in 2015 as an in-home Caregiver. She knew immediately she found the right fit. Knowing that her assistance enabled a client to stay in their home was deeply satisfying and rewarding. In 2019 Pam was promoted to a Field Supervisor role and her responsibilities expanded to introducing CAREGivers to clients, quality assurance visits, as well as training and supervision of CAREGivers while in their clients' homes. This field supervision has been instrumental in customizing care and conquering obstacles. During her free time, she enjoys her three children and two grandsons.