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Why choose us for home care in Louisville, KY?


We believe aging should feel empowering, not limiting. That’s why we provide personalized care with a human touch, helping older adults live safely and with purpose at home.

Our Team

Behind every phone call, visit, and update is your local team who genuinely cares.

We're here to help with whatever you need, whenever you need it.

Renata Shepard

Renata Shepard

Human Resources Manager

Renata serves as the Human Resources Manager, where she focuses on employee relations, recruiting, hiring, retention, and training and development. She is passionate about building strong teams and creating a positive work environment where employees feel supported and have opportunities to grow. What Renata enjoys most about her work is connecting with people and helping them succeed. Whether she's bringing in new talent, supporting employees, or contributing to a positive workplace culture, she values the opportunity to make a meaningful difference. Outside of work, she enjoys traveling to different countries, shopping, and spending time with her two dogs.

Shameika Maddox

Shameika Maddox

Scheduling Manager

As the Scheduling Manager at Home Instead, Shameika enjoys connecting with clients, their families, and Care Professionals to help ensure everyone receives the support they need. Building strong relationships and making a positive impact in the lives of others is the most rewarding part of her work. Outside of work, Shameika is a wife, parent, and proud pet parent. She enjoys couponing, traveling, and spending quality time with family, which is at the center of everything she does.

Tiffany Baker

Tiffany Baker

Client Care Coordinator

As the Client Care Coordinator, Tiffany is dedicated to ensuring clients receive the highest quality of care and support. Her responsibilities include conducting care consultations, completing regular quality assurance visits, and continuously evaluating clients' needs to keep care plans current and effective. She enjoys building meaningful relationships with clients and their families while helping ensure they receive personalized care that promotes their well-being and independence. Outside of work, Tiffany enjoys reading, shopping, staying active, and spending quality time with her four daughters, who are her greatest joy and motivation.

Bria Steinhauer

Bria Steinhauer

Client Care Coordinator

As a Client Care Coordinator, Bria cherishes building genuine relationships with clients. She finds it incredibly rewarding to get to know each person beyond their experience with Home Instead, learning about their lives, hearing their stories, and creating meaningful connections. Bria values the trust her clients place in her and enjoys sharing a little about her own life as those relationships grow. Outside of work, Bria's greatest passions are her family, her plants, and her two dogs. She has an ever-growing plant collection that she loves caring for—so many that she has lost count!

Sandra Celese

Sandra Celese

Scheduler

As a Scheduler, Sandra enjoys connecting with clients, helping resolve concerns, and ensuring their scheduling needs are met with care and efficiency. She takes pride in building positive relationships and providing excellent customer service each day. Outside of work, Sandra enjoys spending time with animals, watching movies, and making memories with her family. She is known for her positive attitude, compassionate nature, and dedication to helping others.

Faith Carruthers

Faith Carruthers

Recruiter

As a Recruiter, Faith is passionate about connecting talented professionals with meaningful career opportunities. She enjoys building strong relationships with candidates and helping create positive hiring experiences while supporting both personal and professional growth. Outside of work, Faith enjoys traveling, exploring new cultures, discovering new music, and volunteering with nonprofit organizations that make a positive impact in the community. These experiences keep her inspired both personally and professionally.

Melissa Hedrick

Melissa Hedrick

Lead Scheduler

Melissa has been a member of the Home Instead team since April 2024. She is passionate about serving older adults and supporting mental health, and her favorite part of her role is finding the ideal match between clients and Care Professionals to create meaningful, lasting relationships. Outside of work, Melissa enjoys traveling, reading, and spending quality time with her family.

Travis Kiser

Travis Kiser

Business Development Advisor

Travis is new to the home care industry and is focused on helping families find the right support to keep their loved ones safe, comfortable, and independent at home. He works to build strong relationships with clients and tailor care solutions to meet each family’s unique needs while connecting them with helpful resources and guidance. At Home Instead, we believe in treating every client like family, and Travis brings that mindset into his work. Outside of work, he enjoys spending time with his wife, Sharon, and their two sons, Trent and Jacob.

Our Social Purpose.


Our social purpose starts in Louisville, KY but it carries on across the world. The Home Instead network works to create a world where people own their aging journeys. This vision drives us to expand the world’s capacity to care.

    Giving Back

    Home Instead helps older adults age with greater hope and success whether they're our clients or not.

    Be a Santa to a Senior

    Need help during the day? Overnight care? Weekend coverage? We offer flexible options, on-time visits, and reliable care from Care Pros you know and trust.

    Walk to End Alzheimers

    Home Instead walks to help end Alzheimer’s and support families affected by the disease with hope, awareness, and community care.

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    Free Care Resources

    We strive to help family caregivers navigate the aging journey by providing helpful, free resources.