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Why choose us for home care in Merrillville, IN?


We believe aging should feel empowering, not limiting. That’s why we provide personalized care with a human touch, helping older adults live safely and with purpose at home.

Our Team

Behind every phone call, visit, and update is your local team who genuinely cares.

We're here to help with whatever you need, whenever you need it.

Sandi Haywood

Sandi Haywood

Owner

We are your trusted provider of comprehensive non-medical home health care services for seniors living in Northwest Indiana. We can assist the senior in your life with companionship, homemaker tasks, hands on personal care and many other home care services. We place a high priority on matching our CAREGivers with the client. We believe that relationships based on trust must be established. The bond that develops is one that fosters independence, promotes well-being, and supports the senior's needs with dignity. We are your eyes and your ears. And we do it all with a heart. When you're ready for help, our caring staff is on call 24 hours per day, 7 days per week to quickly answer your questions and accommodate your senior service needs. We will offer a free in-home consultation with you and your loved ones to arrange for the most appropriate care.

Emily Martin

Emily Martin

Recruitment & Engagement Coordinator

In charge of the hiring process, Emily screens all potential CAREGivers, conducts interviews, oversees background and reference checks, makes employment decisions, and provides new employee orientation and follow-up training. Emily has amazing insight when it comes to hiring compassionate, trustworthy individuals, and understanding the needs of each CAREGiver. She is approachable and friendly with everyone she meets.

"Eddie" Diana Morley Lozano

Home Care Consultant

As Home Care Consultant, Eddie is responsible for meeting with clients and families to build the best plan of care. She is the face of Home Instead Senior Care in the community and works closely with our referral providers. She builds partnerships with trusted resources in the community to better meet the needs of our clients.

Emily Haywood

Emily Haywood

Administrative Assistant

She is the first person you will see once you walk inside our office and is happy to offer her assistance with her kind and friendly personality. Emily started with our office as a Caregiver and spent 9 years assisting many clients. Emily wears many hats from Client/ Caregiver introductions to office staff support so her days are never the same!

Jennifer McMahon

Staff Coordinator

Jennifer works diligently to select a cohesive team of CAREGivers for each client and ensure the service schedule of each client meets their individual needs. Thanks to her strong organizational skills, she manages schedule changes in a quick and efficient way which is a much needed attribute in the ever changing world of a Staffing Coordinator. Jennifer maintains a special relationship with our CAREGivers and the families we serve.

Kia Ganz

Kia Ganz

Accountant

Kia is an experienced accountant with 13 years of accounting experience. The business field of service has always been at the center of what she loves to do. She takes pride in knowing that her work in accounting helps keep the gears turning so we can continue providing excellent care to our clients. Her responsibilities include billing and receivables, Accounts Payable, Payroll, and everything financial in between. She manages overall financial data, ledger entries, and reports. Kia uses a kind but direct approach to resolving issues and if you need her assistance, she will happily take your call.

Our Social Purpose.


Our social purpose starts in Merrillville, IN but it carries on across the world. The Home Instead network works to create a world where people own their aging journeys. This vision drives us to expand the world’s capacity to care.

    Giving Back

    Home Instead helps older adults age with greater hope and success whether they're our clients or not.

    Be a Santa to a Senior

    Need help during the day? Overnight care? Weekend coverage? We offer flexible options, on-time visits, and reliable care from Care Pros you know and trust.

    Walk to End Alzheimers

    Home Instead walks to help end Alzheimer’s and support families affected by the disease with hope, awareness, and community care.

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    Free Care Resources

    We strive to help family caregivers navigate the aging journey by providing helpful, free resources.