Justin Hammen is the Billing and Payroll Manager at Home Instead, supporting clients and families across South Bend, Mishawaka, and Northern Indiana. He oversees billing and payroll operations, ensuring accuracy, transparency, and consistency across the organization. Justin plays a key role in helping families understand the financial side of care, answering questions and providing clarity when it matters most. His work helps reduce stress for families navigating care decisions. He is known for his approachable personality and willingness to help both clients and team members. Since joining Home Instead in 2020, he has become a dependable part of the team's daily operations. His attention to detail helps ensure everything runs smoothly behind the scenes. Outside of work, Justin enjoys spending time outdoors fishing and hunting with his family. He also enjoys cooking and using his smoker to prepare meals at home.

Anna serves as a Training Coordinator and HR Support Specialist at Home Instead, supporting recruitment, hiring, onboarding, and training for Care Professionals across Northern Indiana. She helps ensure every new team member has a welcoming, organized start, contributing to high-quality in-home care for local families. With nine years of experience in the medical field and two years in human resources, along with medical certifications from Miami Dade College, Anna brings a strong foundation in both patient care and team support. Born and raised in the Michiana area, she is passionate about serving her local community and understands the importance of compassionate, reliable care. Outside of work, Anna is a wife and mother of three who enjoys spending time with her family, including their cat and dog, and is known for her positive attitude and willingness to help others.

Nick Thomas is the Care Pro Engagement Coordinator at Home Instead, supporting caregivers across Northern Indiana. He focuses on building strong relationships with Care Professionals and ensuring they feel supported in their roles. Nick brings a background in leadership, operations, and wellness to his work. He understands that quality care starts with a supported and engaged team. As a father of four daughters, he brings a strong sense of family and responsibility into everything he does. Nick works to create a positive environment where caregivers feel valued and prepared. He is passionate about helping others live healthier, more fulfilling lives. Outside of work, he enjoys spending time outdoors and attending his daughters' activities. His approach is grounded in empathy, balance, and strong community values.

Sandi Knight is an Engagement Coordinator at Home Instead, supporting caregiver training and team development across Northern Indiana. She brings a background in healthcare and safety leadership, along with hands-on caregiving experience. Sandi plays an important role in helping Care Professionals feel confident and prepared in their work. She supports training efforts and helps maintain a strong, positive team culture. Her approach focuses on both skill development and emotional support. Sandi is passionate about improving the experience for both caregivers and clients. She is known for her attention to detail and commitment to quality care. Outside of work, she enjoys crafting jewelry and spending time with her pets. She brings creativity, energy, and dedication into everything she does.

Denise Brenneman is the Training Coordinator at Home Instead, helping prepare new caregivers to provide high-quality, compassionate care. She brings extensive experience in caregiving and a passion for teaching others. Denise works closely with new hires to ensure they feel confident and supported from the start. She creates a positive learning environment where caregivers can build both skills and confidence. Her approach focuses on practical knowledge and real-world application. Denise is dedicated to helping caregivers find purpose and fulfillment in their roles. She believes strong training leads to better outcomes for clients and families. Outside of work, she enjoys spending time outdoors with her family. Her energy and passion make her a valued mentor to many.

Melisa Fulkerson is the Scheduling Manager at Home Instead, overseeing care schedules for clients across Northern Indiana. She ensures clients receive consistent, reliable care by coordinating schedules and caregiver assignments. Melisa brings experience from working directly with both clients and caregivers. This allows her to make thoughtful matches that support long-term success. She is known for her problem-solving skills and ability to adapt quickly. Her work helps maintain stability and continuity in the home. Melisa is passionate about creating positive experiences for both clients and Care Professionals. She focuses on communication, trust, and consistency. Her leadership plays a key role in the daily success of the care team.

Cheryl is a dedicated scheduler at Home Instead, helping coordinate care for families across Northern Indiana. With a background working in doctors' offices, she brings valuable healthcare experience and a strong understanding of how to support both clients and caregivers with clear, reliable communication. As a mom of three and grandmother to four, Cheryl understands firsthand how important it is to have dependable, compassionate care for the people you love. She approaches her role with patience, organization, and a genuine commitment to making sure every client receives the right support at the right time. At home, Cheryl enjoys spending time with her family and her dog, and she brings that same sense of care and connection into everything she does at Home Instead.

Sarah Kruk is a Service Coordinator at Home Instead, supporting scheduling and care coordination across Northern Indiana. She helps ensure each client receives the right care at the right time. Sarah works closely with families and caregivers to maintain consistency and reliability. She is known for her attention to detail and strong communication skills. Her work helps keep care plans running smoothly. Sarah takes a thoughtful and compassionate approach to problem-solving. She understands the importance of dependable care for families. Her role supports both clients and caregivers in their daily needs. She is a valued part of the team's ability to deliver high-quality care.

Amber is a Service Coordinator with Home Instead, supporting clients and families across South Bend, Mishawaka, Granger, and surrounding Northern Indiana communities. She plays a key role in scheduling and coordinating care to ensure each client receives consistent and reliable support at home. Amber brings over 10 years of experience in scheduling and patient advocacy, giving her a strong foundation in both organization and communication. She works closely with clients, families, and Care Professionals to help ensure care plans are carried out smoothly. Amber takes pride in being a dependable bridge between caregivers and clients, helping maintain continuity and quality of care. Her attention to detail helps prevent gaps in care and supports a stable, positive experience for everyone involved. She is committed to service excellence and making sure each client feels supported and valued. Amber understands how important reliable care is for families navigating the aging journey. Outside of work, family is very important to her, and she enjoys spending time camping and being outdoors. She brings consistency, compassion, and a strong sense of responsibility into her role each day.

April Merritt is the Office Coordinator at Home Instead in Mishawaka, Indiana, where she supports daily operations and helps ensure care runs smoothly for clients and Care Professionals. She began her journey with Home Instead in 2013 as a Care Professional, bringing firsthand caregiving experience into her current role. April plays a central role in communication, scheduling support, and problem-solving across the office. She helps maintain consistency and stability in the home by ensuring care plans are carried out effectively. Families and Care Pros rely on her as a familiar and dependable point of contact. Her calm, responsive approach helps address concerns quickly and thoughtfully. Outside of work, April is also a caregiver for her mother, giving her a personal understanding of the realities families face. She and her husband are active in their local community and church. April's work reflects what matters most in home care-connection, reliability, and care that feels truly personal.

Gabe Thomas is the Office Coordinator for Home Instead's Elkhart location, supporting caregivers and daily operations. He helps onboard new caregivers and ensures the office runs efficiently. Gabe has experience across multiple roles within the organization, giving him a well-rounded perspective. He plays a key role in supporting team communication and organization. His work helps create a smooth experience for both caregivers and clients. Gabe is known for his reliability and team-focused mindset. He is passionate about helping others succeed in their roles. Outside of work, he enjoys reading, movies, and staying active. He brings energy and consistency to the team every day.

Cydney's compassionate nature and keen organizational skills have earned her the respect and admiration of both her colleagues and the families she serves. Her approach to caregiving emphasizes empathy, patience, and a deep commitment to enhancing the quality of life for seniors. In her role as Office Manager, she not only ensures that the daily operations run smoothly but also fosters a supportive and positive environment for her team. Cydney believes in continuous learning and often participates in workshops and seminars to stay updated with the latest in elder care practices. Her dedication goes beyond the office walls, as she often volunteers in community events aimed at raising awareness and improving resources for the elderly. Cydney's contributions are invaluable, and her passion for making a difference truly shines through in every aspect of her work.