Why choose us for home care in Palos Heights, IL?

Brad grew up in Worth, Illinois, and spent the majority of his career in sales, with notable roles including 9 years at Central Ink Corporation, where he served as Vice President of Sales and Marketing for 6 years, and 17 years at INX International. Before his sales career, Brad proudly served in the Army Reserves as a medic and later as a psychiatric specialist. Brad is deeply passionate about his role as the owner of Home Instead Senior Care. "I feel very fortunate to be a Home Instead owner. Helping seniors age in their own homes is a great thing to be able to do, and I look forward to each day!" Brad has also served as a trustee and elder in his church, further reflecting his commitment to service and leadership in his community.

Dar grew up in Orland Park, Illinois, and is a CPA with over 25 years of experience in public accounting, serving as a manager and trusted advisor to clients throughout her career. She earned an Associate's degree in Science from Moraine Valley Community College and a B.A. in Business Administration from Governor's State University. Dar's first experience with Home Instead came while working as a CPA for several franchise owners. Through this experience, she gained an appreciation for the services Home Instead provides and the genuine empathy involved in caring for seniors. When the opportunity to own a Home Instead franchise became available, Dar was eager to make a meaningful difference in the lives of seniors. With a strong focus on service, Dar is dedicated to meeting the needs of seniors in the community, helping them remain independent and live comfortably in their homes. Her commitment to this mission is deeply personal: "I watched both of my grandmothers spend the end of their lives in nursing homes. One had dementia, and the other had several strokes that left her almost paralyzed. I decided then that I wanted to make a difference in the lives of seniors, to keep them in their own homes. The need is so great for services like ours, and there are not many opportunities available to seniors. Now, I can offer them an alternative that allows them to stay where they're most comfortable-at home."

Tricia graduated from Lewis University with a B.A. in Psychology, and from the start of her career, she knew she wanted to dedicate her work to helping those who needed it most-the elderly. After graduating in June 2011, Tricia began her journey with Home Instead as a Caregiver. In March 2012, she transitioned to the office as the Client Care Coordinator. Over the years, Tricia has held every role in the office, gaining invaluable experience and a deep understanding of both caregiving and the operational side of the business. In her current role as General Manager, Tricia oversees the daily operations of Home Instead Palos Heights, ensuring the smooth delivery of services while also focusing on the company's growth and development. Her hands-on experience in every aspect of the business, combined with her passion for senior care, allows her to lead the team with both compassion and expertise. "After watching my mother care of my grandmother for my entire childhood, I learned that the elderly need an advocate. Society overlooks them, but they truly need a voice to speak out for them when they cannot and make sure they are getting the proper care needed to keep them safe, in their homes, and independent as long as possible."

Carli joined Home Instead Palos Heights in 2019, bringing with her a strong background in healthcare scheduling and recruiting. She graduated from North Central College in Naperville with a B.A. in Psychology and Sociology. Throughout college, Carli volunteered with various non-profit organizations, including senior care centers, where she discovered her passion for helping those in need. With over 7 years of experience in healthcare scheduling and recruiting prior to joining Home Instead, Carli is deeply committed to providing the highest quality service to both clients and caregivers. One of her greatest motivations is the memory of her late grandfather, who instilled in her the importance of helping others with kindness and compassion. In her current role, Carli is responsible for overseeing and ensuring the staffing needs of clients and caregivers are met with care and efficiency.

Jasmine joined the Home Instead Palos Heights team in 2023 as the Recruitment & Training Manager, bringing over ten years of experience in customer service and recruitment. It was through her work in customer service that Jasmine discovered her passion for helping others grow and thrive. She is dedicated to connecting with individuals who share her commitment to providing exceptional service. Jasmine's motivation for working with the elderly comes from watching her own grandmother receive the care she needed, in the comfort of her own home. Inspired by that experience, Jasmine is driven to help clients achieve the same level of comfort and care, wherever they call home. In her role at Home Instead Palos Heights, she strives to ensure that caregivers are well-trained and equipped to provide the best care for seniors.

Andrea Jackson joined Home Instead Palos Heights in 2025 as the Business Development Manager, bringing a wealth of experience and a passion for building meaningful relationships. Her primary responsibilities involve identifying and developing business connections to ensure that caregiving needs are met across various sectors. Andrea earned her degree in Business Management from the University of Phoenix and has extensive experience in sales, marketing, and training. She works closely with social workers, doctors, nurse practitioners, family members, and individuals seeking care to identify and address their unique caregiving needs. Andrea's dedication to fostering strong relationships plays a key role in ensuring that Home Instead provides compassionate, personalized care.

Tiffany joined the Home Instead Palos Heights team in 2022 as a Caregiver, bringing over 15 years of experience in the medical field, which she began working in during high school and continued through college. Throughout her career, Tiffany has dedicated herself to serving clients with compassion, providing care to individuals from all walks of life. In January 2024, she was promoted to Lead Care Professional, where she took on responsibilities including assisting caregivers with training, mentorship, and fill-ins. In 2025, Tiffany was further promoted to Lead Care Professional Liaison, where she continues to play an essential role in supporting the caregiving team and ensuring quality care. Tiffany's motivation for helping the elderly is deeply personal. She was inspired by watching her grandmother receive the care she needed and supporting her by providing services like haircuts at nursing homes, helping seniors feel beautiful and normal. This experience solidified Tiffany's commitment to helping clients achieve that same sense of comfort and dignity in their own homes. She is dedicated to making that a reality for every client she serves at Home Instead Palos Heights.

Carol began her career with Home Instead Palos Heights in 2013 as a caregiver, and in 2024, she was promoted to Lead Care Professional, where she now mentors other Care Pros. Her passion for caregiving is deeply rooted in personal experience, having cared for her own parents and grandmother. From a young age, Carol assumed the role of caregiver for her grandmother while her parents were at work, and later, she took on the responsibility of caring for both of her parents in their own home. Carol has always believed that our aging loved ones deserve to remain in their own homes, surrounded by memories and love, and she is dedicated to making that a reality for her clients. Carol is truly fulfilled when she is helping seniors live comfortably in their homes. To her, each client is like family, and she goes above and beyond to ensure they receive the compassionate, personalized care they deserve.