Why choose us for home care in Naperville, IL?

Kelly experienced the caregiving journey firsthand when his father, a WWII decorated Army veteran, passed away in the family farmhouse in 1999. The decade-long experience opened his eyes and heart to the challenges families face when caring for their senior loved one. Prior to Home Instead, Kelly worked in the consulting industry for twenty years. He helped large consumer goods and health care service provider design and implement business strategies and improve operations. This business experience helps him assess problems and implement solutions. He is very proud of his trusted relationships with Home Instead's Care Professionals and is inspired by their compassion. One of Kelly's quotes: "Each day I come to work happy and I go home happy."

Sarah has always loved working with seniors, hearing their stories, and providing valuable comfort and support. Sarah joined the Home Instead team in 2023 after working for years in the senior care industry at a senior living community, first as a caregiver and then as a CNA. Her hands-on experience makes her uniquely qualified to find and develop our Care Professionals, because she knows just what is needed to provide the high-level of care and support our clients need. When not working, Sarah spends time with friends and family including her three dogs and two cats.

Adam joined Home Instead in June of 2013. With a degree in Psychology and a passion for seniors, Adam started in the Client Liaison role and learned all the inner-workings of Home Instead. He has been involved in staffing, recruiting, client care, General Managing, and the inquiry and consultation process of prospective clients. In his free time, Adam enjoys singing at his church, sports, and most importantly, spending time with his wife, son, and soon a second baby boy.

John R. Hoss has been a Field Service Manager for Home Instead since 2015. In this role, John manages care givers and assesses senior clients. He is uplifted and fulfilled when connecting with clients and caregivers. John believes the best way to manage home care is to be in the home. Prior to Home Instead, John worked in the medical field. For thirty-five years, John worked as a Medical Lab technologist, which exposed him to many symptoms and ailments faced by seniors. These experiences help John relate to his clients. In his free, time John enjoys being with family and friends. His main interests are traveling, cooking, and either going to sporting events or watching them. John spends every moment he can by the water, enjoying nature, and relaxing.

Martina joined Home Instead in July of 2025. Since obtaining her degree in Psychology in 2007, she has had a passion for helping people. With years of experience in customer service and sales roles, she finds great joy in listening, understanding, and connecting with others. As a Service Inquiry Specialist, Martina is motivated to speak with those in need of care and explain how Home Instead's services can bring comfort into their homes. Prior to Home Instead, Martina was a real estate agent, helping people find their homes during the few years she lived in Arizona. After having her first child in 2023, she decided to move back to Illinois to be around family and for her son to enjoy their presence. In 2024, she helped her mother with taking care of her grandmother. With something as simple as playing a card game with her, her grandmother would smile and forget any pain she had at that moment. Learning that Home Instead helps seniors live comfortably in their homes is what drew Martina to this role. During her spare time, Martina enjoys spending time with her husband, her two little ones (son and daughter), and her little cavapoo dog. She loves traveling and exploring different cultures, and collecting seashells from beautiful beaches around the world.

Kristen followed her heart to Home Instead in 2023. Although she is new to the senior and home care industries, she is an expert in housing and has personal experience caring for her own parents. As a Client Care Manager at Home Instead, Kristen is the first advisor that a prospective family will speak to. She listens to a family's story and assesses the needs of their senior loved one. She also educates on Home Instead services and programs. Before joining Home Instead, Kristen worked in Retail Management for over twenty years and obtained her Illinois Real Estate License in 2018. After caring for her mother-in-law, she saw the need for keeping loved ones in their homes. Kristen's search for a meaningful career ended with Home Instead. In Kristen's spare time, she enjoys working in Real Estate. Kristen also just became an empty nester and enjoys spending time with her husband and two dogs (and her two daughters when they come home!).

Kim joined the Home Instead team in October 2024 as a Staffing Manager. She has lived in various countries whilst growing up, and this has given her experience with all different types of people. Her background is working in the hospitality industry and has gained a strong experience in customer service and management. She went back to Australia for nearly a year to help her ailing father. That is when she felt that the senior population were in need of help, and that is where she needed to be. (Thank you Dad.) In her spare time, she spends as much time as she can with her two grown children. She is also an avid pool player, loves road trips, exploring, and being with friends.

Erica joined Home Instead in 2024. She started as a caregiver and now is a staffing manager. She has lived in Illinois her entire life. She was a homemaker and a stay-at-home mom to her two daughters for 15 years. Her passion for caregiving started when her stepmother was diagnosed with dementia; she was able to spend her last moments in the comfort of her own home. She wanted to do her part in helping people and their families live their life in the comfort of their own homes. She started working at a nursing home and her passion for caregiving grew.